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Renaissance Charlotte SouthPark Hotel

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#16 of 176 Hotels in Charlotte
Certificate of Excellence
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Renaissance Charlotte SouthPark Hotel
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837 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Charlotte SouthPark Hotel
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Showing 821: English reviews
Lincoln Park
Reviewed 26 October 2015

The hotel is clean/colorful and the staff are friendly. They have a fitness center and an indoor pool. They also have a restaurant, a bar and they offer room service. Parking is free. The hotel is few minutes by car from South Park shopping mall with many options for shopping and dining. The hotel is also close to a small...

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Helpful?
Thank DoctorB2010
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for reviewing our property and for sharing your enjoyable experience with us! We’re glad the SouthPark was to your liking, it is perfect for guests who want to explore the area and stay close to our hotel. We hope you to welcome you back for another visit soon!

Charlotte, North Carolina
Reviewed 20 October 2015 via mobile

The hotel is in a fantastic location. Especially since we were attending a wine festival at Symphony park at SouthPark mall. Really nice interior, friendly staff, very nice room. However....we were in room 248 and periodically a very loud compressor, engine, something would kick on. If it were a dull roar I guess I could stand it, but this thing...

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Thank florida1950
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you reviewing our property, we’re happy to hear that you enjoyed our hotel and the wine festival at Symphony park this year! We do apologize for the noise disturbance you experienced and will be sure to have our engineering team look into that. We promise that using your Gold Elite bonus points had nothing to do with your room...

Boone, North Carolina
Reviewed 19 October 2015

We recently traveled to Charlotte to get a way and do some shopping. We really enjoy the Southpark area and chose the Renaissance as our hotel. Check in was fast and the guest services agent walked me around the lobby and showed where everything was. This is the first time this has been done and it was a nice touch....

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Thank famtraveler69
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We’re glad your getaway was such a success! SouthPark is the perfect place for anyone looking to relax and get a little shopping done. Thank you for appreciating our attentive Hosts, they’ll enjoy knowing how impressed you were with their service. The Courtyard area is ideal for relaxing, especially when you sit next to our fire pits. We hope to...

Milwaukee, WI
Reviewed 19 October 2015

Let me preface this by telling you I drove from Milwaukee to Nashville and then from Nashville to Charlotte - needless to say, by the time I actually arrived in Charlotte, I was exhausted! When I arrived at the Renaissance, I was greeted by a lovely concierge (wish I could remember his name). He assisted me with parking while I...

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Thank alexandra_keller
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We are honored to have received such a detailed and positive review on our property! After your long trip, we’re glad you felt welcome and comfortable upon arrival. We do have an elevator and are very sorry for any confusion with that; we know how helpful elevators are, especially when carrying all of your luggage. We certainly hope you find...

Charlotte, North Carolina
Reviewed 15 October 2015

During my stay here, it was a great location for everything including shopping, walking and everything else. This hotel was amazing and an the staff was amazing, I had an issue with parking an RV I was driving and these guys accommodated me and told me where I could go. It was a short walk by the Mall. Thanks guys...

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Thank moodyj39
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for taking the time to share your experience! We’re happy to hear that you found SouthPark so accommodating and enjoyable during your time with us, along with finding a safe place to park your RV. We hope to see you again!

Uzwil, Switzerland
Reviewed 4 October 2015

Restaurant and Bar staff super. Same for the room - very comfortable and quiet. Negative: Transatlantic night flight ahead - late check-out would have been nice. Receptionist: We are fully booked (Friday night ! )There are three big events ! Info-board did not show one single event for that afternoon and/or evening.

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Thank peterswiss31
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for taking the time to review our property and acknowledging the amazing service our Restaurant and Bar Ambassadors provided you with. We do apologize for the not being able to extend a late check out due to our occupancy, we understand how exhausting traveling can be and wish there was more we could have done. We hope you...

Rochester, New York
Reviewed 2 October 2015

The Renaissance brand seems to represent a wide range of aesthetic from average hotel experience to really pretty nice hotel experience. The Starwood equivalent might be a cross-section of Sheratons AND Westins. This property is at the "average" end of the spectrum. The lobby was interesting, sort of several different areas that created a warren-like effect. That opened up into...

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Thank nmhen
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We appreciate you taking the time to review our property! Though we’re happy your overall stay was enjoyable in SouthPark, we are disappointed that we did not deliver you with a memorable experience. We will use your comments to help further improve our property so upon your next visit to Charlotte, we can really amaze you. Thank you again for...

Beckley, West Virginia
Reviewed 2 October 2015 via mobile

We stayed at this hotel for a weekend shopping getaway and enjoyed it very much! It is within walking distance to Southpark Mall and many good restaurants. Our room was spacious and the bed was very comfortable. I appreciated the safety bars on both sides of the tub. I loved the very comfortable chair and ottoman! If you like great...

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Thank larrywd257
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We’re so pleased to hear that your getaway was such an enjoyable success! Our location is ideal within the SouthPark area, so many great shops and places to eat all in walking distance. We’re glad your guest room was to your liking, as well as our friendly staff. Please come back for another visit soon!

Atlanta
Reviewed 1 October 2015

This hotel was nice. Very close to shopping, and great restaurants. We only stayed for one night, but overall it was a good experience. They still have ‘tubs’ which I do not prefer. They should update to standing showers. Other than that, the room was clean and provided everything we needed for the night. I would definitely recommend this hotel.

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Thank str8foward
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for reviewing our property, we appreciate your recommendation of our hotel! While your visit was short, we’re glad you were able to have an enjoyable visit. We hope you find time for another visit to Charlotte so we may host you again.

St. Petersburg, Florida
Reviewed 1 October 2015

Have stayed here 5 or 6 times over the past couple of months on business. Not overwhelming but real nice. Club level has a nice beat fast on the first floor and the service is always great. Convenient if you are doing business in South Park and within walking distance to Whole Foods and othe shops.

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Thank intrepidtravelerfla
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We love to hear from returning guests, especially when they’re so pleased with their experiences. We will share your compliments on our Club Lounge breakfast with our concierge staff, they will greatly appreciate it. We look forward to continuing to host you during your business trips to SouthPark!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209-4627
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: ₹ 8,773 - ₹ 21,736 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance
Hotel Style:
#2 Business Hotel in Charlotte
#5 Romantic Hotel in Charlotte
#6 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Charlotte SouthPark Hotel staff and other travellers.
8 questions
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Charleston, South Carolina
Cassopolis, Michigan
14 days ago
Cassopolis, Michigan
14 days ago

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Questions? Get answers from Renaissance Charlotte SouthPark Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep looking”
 of 5 bubbles ElbertE, 16 Mar 2017 | Read review
“Better views from the 6th and 7th floors”
 of 5 bubbles cashflo, 15 Mar 2017 | Read review
“Ask for room 422 or one like it”
 of 5 bubbles Goldwire, 26 Feb 2017 | Read review
“We had a nice corner room on an upper floor”
 of 5 bubbles Yainey, 15 Feb 2017 | Read review
“look at the website...pics are plentiful”
 of 5 bubbles roadguyPittsburgh_Pa, 12 Feb 2017 | Read review
5 of 5