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Renaissance Charlotte SouthPark Hotel

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#14 of 175 Hotels in Charlotte
Certificate of Excellence
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1 room 2 adults 0 children
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Renaissance Charlotte SouthPark Hotel
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831 Reviews from our TripAdvisor Community

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Showing 816: English reviews
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Greensboro, North Carolina
Reviewed 2 days ago NEW

I came in from out of town to visit my daughter and we had reservations there. When we arrived the heat in the hotel and in the rooms were unbearable because they decided to work on their air conditioning unit without informing guest ahead of time. They offered nothing other than they would not charge us if we decided to...

Thank Sparkles0322
GMRHR, Social Media and Event Activator at Renaissance Charlotte SouthPark Hotel, responded to this review

Dear Guest, We would like to sincerely apologize for your disappointing stay with us. Unfortunately, we were unaware that the chiller that runs the air conditioning needed an emergency replacement during this past weekend and handled it to the best of our ability. It is always our goal to ensure that we are providing each guest with care during every...

Chicago, Illinois
Reviewed 2 days ago NEW

The staff at this hotel are very friendly. They usually go above and beyond to help, too, which is always appreciated. Danny is the best! :) The amenities at this location are quite nice - the courtyard, the entryway, the free drinks in the lobby, the snacks, etc. The elite lounge is nice, though their hot food is from frozen...

Thank cheyswag21
Charlotte, North Carolina
Reviewed 2 days ago NEW

Our stay at the Renaissance in South Park was an excellent stay and we would definitely return. The staff were helpful and the breakfast was probably one of the best hotel breakfast buffets we have seen in a while. Nothing to blow you away, but it had everything you could want on it. The location is very close to plenty...

Thank telamm
Reviewed 3 days ago NEWvia mobile

This past weekend my husband and I stayed here for my birthday. The hotel is in an amazing location with a lot of things to do within walking distance. The only downside was the air conditioning was out this past weekend. We were told that they were working on it. The other downside was there was a construction crew that...

Thank Janea B
Reviewed 3 days ago NEW

Wonderful hotel!!! I've never had a problem at all! Rooms are always clean and the bed are sooooooo comfy. Walking distance to what I love in charlotte, The Cheese Cake Factory, South Park Mall++++, The Burger Co. All I could ask for. I love this hotel!!!

Thank JoeknowsTravel
Reviewed 4 days ago NEWvia mobile

We have booked a room here twice...always in the winter season. Danny, the valet, is fabulous! He remembered us from the prior year's visit. Made us feel right at home. They let us know the AC wasn't at optimal function prior to check in which usually wouldn't matter in February; however it was 70 degrees today. They were very accommodating...

Thank Lillie G
Salem, Massachusetts
Reviewed 1 week ago

This hotel was great- it is literally across the street from a large shopping mall and the inside is like an oasis- lots of funky indoor & outdoor space. We came for a quick getaway to do dinner & shopping and the stay was perfect- the check in was great- staff so helpful and the hotel was well decorated. Room...

Thank Yainey
A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 1 week ago via mobile

After a date night dinner we stayed in the hotel. They upgraded our room to a corner room king which gave us more space. The rooms were very clean and the staff was very friendly. It was also reasonable and this is coming from a self proclaimed "hotel snob". 🤷🏻‍♀️I would definitely stay there again.

Thank A TripAdvisor Member
Pittsburgh, Pennsylvania
Reviewed 1 week ago

great service at the front desk and the restaurant. no reason not to return. the room was updated, clean, the hotel was in a very nice neighborhood and the physical structure is quite impressive. near shopping and several good restauranrs.

Thank roadguyPittsburgh_Pa
New York City, New York
Reviewed 2 weeks ago

This location was perfect for my recent business trip. It is steps from SouthPark Mall and near some really great restaurants. The staff is incredibly helpful and friendly - I never encountered a single person that seemed like they were in a bad mood the entire week I was there. They also have a great bar and nice amenities. The...

Thank TheDanTaylor

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  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209-4627
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: ₹ 8,387 - ₹ 22,343 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance
Hotel Style:
#2 Business Hotel in Charlotte
#5 Romantic Hotel in Charlotte
#6 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Charlotte SouthPark Hotel staff and other travellers.
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Questions? Get answers from Renaissance Charlotte SouthPark Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a nice corner room on an upper floor”
 of 5 bubbles Yainey, 15 Feb 2017 | Read review
“look at the website...pics are plentiful”
 of 5 bubbles roadguyPittsburgh_Pa, 12 Feb 2017 | Read review
“Best views face the mall”
 of 5 bubbles rachelk1225, 4 Dec 2016 | Read review
“Some rooms face the restaurnat. If you want a room that faces the garden or the stree, please request that.”
 of 5 bubbles GigiNYC, 27 Nov 2016 | Read review
“Make sure to request a room far from the elevator.”
 of 5 bubbles N4884NEhelenw, 2 Nov 2016 | Read review
5 of 5