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Holiday Inn Express Charlotte-Arrowood

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153 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Charlotte-Arrowood
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Showing 152: English reviews
Reviewed 4 May 2014 via mobile

Never opens on time, bananas, either missing out old, selection overall poor, go next door hyatt, breakfast is excellent and room.cost the same. I had scrambled eggs today it was, awful, I think they make out from powder, wasn't hot barely warm. Condiments were not out, bread not out Staff are nice and helpful, rooms need upgrading old. Overall stay...

1Thank steve b
IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear steve b, Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. It was unfortunate to see your stay was not as comfortable as it could have been...

Richmond, Virginia
Reviewed 3 May 2014

It took over 3o minutes to check into the Holiday Inn Arrowood. I was patient. Things happen, I told the girl. I showed the clerk my confirmation number and my priority member card. The desk clerk was new and she couldn't get my credit cards to go through but finally did. I ended up calling the Priority Club number and...

2Thank Tamara C
IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Tamara C, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail...

Reviewed 2 May 2014 via mobile

I am staying at the hotel that my company chose. Reasonable price. Room was spacious and tidy. Two large beds and nice desk and couch and tv. Bed was good as far as linens go but was hard for my taste. Though many prefer a harder mattress. There were enough pillows and extra blanket in the closet. In the bathroom...

1Thank sherryfain
Atlanta, Georgia
Reviewed 28 April 2014

We had stayed at Holiday Inn express hotels over the last few months and this was the worst. Employees were not friendly. Breakfast was poor. Decent room, shower curtain smelled of mildew. Good location to Carowinds but would never stay here again

1Thank DrP24
IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear DrP24, Thank you for taking the time to post a review of our property. We are so glad you liked the fine location of our hotel in the area. We would like to apologize for the service you received and the breakfast selections we offer fell below your expectations. We also apologize you were not well satisfied with the...

Reviewed 1 November 2013

I had written a review of this location previously and because of its convenient location and because I liked the brand, decided to give it another chance. My experience this time was much better, possibly because it is the first time I've ever been put on the second floor, which seemed much cleaner and quieter than the first floor. The...

Thank RCollier
Rocky River, Ohio
Reviewed 1 October 2013

This is a very nice HIExpress. We stay here often..new ,clean, pleasant employees...we just go out for breakfast. These hotels all give the free breakfasts..but the food is sooo bad, unless you like cornflakes. We stay because of the points and the fair price.

Thank Wanda B
madea415, General Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Thank you very much for your kind words about the staff and about the property. I understand your sentiments about the breakfast items. I know that IHG values this kind of feedback and they are continuously looking to improve items on the breakfast bar. I would highly recommend that you share your view on the next Guest survey that you...

Wylie, Texas
Reviewed 10 September 2013 via mobile

As a Hilton Honors member, I typically stick to those chains. Not a frequent flier at Holiday Inns. My company put me up at this one. Here's my take: Exterior: clean and well kept. Able to park close to the entrance which as a single woman traveling I appreciate. Lobby: clean and well kept. Check in staff is very friendly...

1Thank T C
madea415, General Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Thank you so much for the kind review. I wanted to assure you that the tub was not unclean. Unfortunately during the initial building this property there was a period when construction ceased and the building sat dormant. During that time something occurred with a few of the tubs and what you saw was a permanent marking. We will be...

Reviewed 4 August 2013

Rooms are very clean a affordable. We came to Charlotte to to to Carowinds!! This hotel is close to park plus close to many resturants. Hotels around the parks look alittle rough to me. Love the King Suite which gives you a full pull out. Very roomy .. very quite area !!

1Thank TNGirlie
Middleton, MA
Reviewed 4 June 2013

So impressed from our stay this past weekend. Friendly, caring, helpful staff made the visit feel like staying with relatives. Popcorn machine in the lobby. Free extensive breakfast, including warm cinnamon rolls and biscuits with gravy among so much more. Clean and quiet. Great beds with comfortable pillows and mattresses. Couldn't believe the Carowinds package -- what a tremendous value!...

Thank Donna D
Columbus, Ohio
Reviewed 31 May 2013

I love this Holiday Inn Express the staff are so nice and alway willing to help you . The rooms are so nice and very clean each time i come to town. I will never stay any place but this Holiday Inn Express when i am in Charlotte. I look forward to my next trip because all my needs will...

Thank Jill B

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Charlotte - Arrowood! Ideally located minutes from the Charlotte-Douglas International Airport and near I-77 & I-485, our Charlotte, NC hotel is convenient to downtown Charlotte (7 miles) and area attractions. Families will enjoy staying with us as they explore all the Queen City has to offer. Spend the day at Discovery Place or experience Carowinds theme park (4 miles) or the US National Whitewater Center (15 miles). The Bobcat's Arena, Lowe's Motor Speedway and Bank of America Stadium are minutes away for sports fans. South Park Mall and Carolina Place Mall offer a variety of shopping options. Our hotel is perfect for business travelers, as we are within minutes of many local offices and business parks. We provide you with several necessary business amenities, including a 24-hour Business Center with copy, fax and shipping services. When you stay at Holiday Inn Express Charlotte-Arrowood, be sure to take a dip in our indoor pool or enjoy a workout in our Fitness Center. We are proud to offer free high-speed Internet access throughout the hotel. ... more   less 

Additional Information about Holiday Inn Express Charlotte-Arrowood

Address: 805 W Arrowood Rd, Charlotte, NC 28217-5007
Region: United States > North Carolina > Charlotte > Montclaire South
Price Range: ₹ 6,284 - ₹ 12,569 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charlotte-Arrowood 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Express Charlotte-Arrowood Hotel Charlotte
Holiday Inn Charlotte
Charlotte Holiday Inn
Hotel Style:
#58 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Charlotte-Arrowood staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Charlotte-Arrowood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always get a room away from the elevator...my room faced the highway.I could NOT hear the traffic, and I slept without the HVAC on.”
I9237BLmelissaw, 12 Nov 2016 | Read review
“we stayed on 4th floor and it was super quite”
G4996NObarbarac, 3 May 2016 | Read review
“Doesn't seem to differ by room”
  • Door broken...looks like it had been busted through.
  • Desk working area.
  • TV basics
  • Normal sink setup.
  • Handle was broken and in tube upon arrival.
  • As desribed, Keurig in every room!
samuelm2015, 17 Apr 2016 | Read review
“Rooms on the south side are quieter”
tdk10000, 28 Feb 2016 | Read review
“perfect for families!”
honeyg980, 10 Feb 2016 | Read review
5 of 5