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Four Points by Sheraton Charlotte

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Four Points by Sheraton Charlotte
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297 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Charlotte
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Showing 292: English reviews
Reviewed 24 February 2015

The staff were nice and it was clean but those are the only 2 good things about it. There was a little girls birthday party in the next room. So all we heard until after 11pm were kids screaming, running up and down the halls,knocking on doors hollering room service. At times the adults were louder than the kids. We...

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Helpful?
5Thank Laurie L
Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear Laurie L, We regret to hear of your disappointing recent experience at our hotel. At Four Points, we strive to provide our guests uncomplicated comfort so they can relax, and we are sorry you were disturbed by noise from other guests during your stay. Additionally, we will share your comments in regard to the complications you encountered with your...

Albany, New York
Reviewed 16 February 2015

We made a reservation and were told that for an extra $5.00 breakfast would be included, so we paid $5.00 extra for each of two nights of our stay. On the first morning we went to the front desk and were given a ticket for breakfast, which was made to order and was good. On the second morning we were...

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6Thank carl12061
Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear carl12061, We are very sorry you did not enjoy your stay as it is our priority to deliver a great experience to our guests and apologize for the confusion in regard to your breakfast vouchers. While are disheartened you decided to find alternate accommodations, we appreciate you taking the time to share your review with us so we may...

Reviewed 10 February 2015 via mobile

Hotel lobby nice but the rooms are old and so so clean. Hotel shuttle from airport VERY SLOW! Front desk person kind... despite requesting wake up call twice... it was late. Shuttle to airport was timely.

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2Thank Todd A. T
Elizabethtown, Kentucky
Reviewed 4 January 2015

Great location-nice large suite room, very clean, maintained. In town for the Belk bowl, Hotel looked as though it had recent renovations, carpet, and paint looked fresh. Many restaurants in the area. Easy to get uptown on the light rail. Once parked we did not have to move our vehicle until we left, saving gas, and parking fees uptown. Also,...

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Thank SVC2015
Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear SVC2015, We’re happy to hear you liked our clean and comfortable guest rooms and took advantage of our great location with easy access to many restaurants and attractions. Thank you for sharing your review, and we hope to see you again. All the best.

Playa Flamingo, Costa Rica
Reviewed 27 December 2014

This was my second time at this property in the past 9 months. I could not help, the first time, but notice the lackadaisical attitude of the front desk crew, without exception! I left it alone and chose not to write a review that time. However after an even worse experience with an even worse attitude by the same front...

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3Thank DannyB1
Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear DannyB1, It’s very important to our team to provide exceptional customer service to all of our guests, and we are very sorry this was not your experience during your recent stay. Please rest assured that we have addressed your review and will work with our front test team to ensure we are delivering the highest customer satisfaction. Again, we...

Wilmington, North Carolina
Reviewed 18 December 2014

As a business women traveling alone, I really enjoy staying at places where I don't have to go far for amenities. The hotel was nice, clean and the bed was comfortable. At check in received no direction about any amenities in the hotel. After exploring I did find the business center, fitness room, pool and bar. After day 4 I...

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Thank SSM2364
Knoxville
Reviewed 16 December 2014

We spent one night here on a layover in CLT. The shuttle to the hotel was about a 15 minute ride. Check in was fine, and the room was a nice suite. There is a strip mall near the hotel, but not a lot of food options within walking distance.

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2Thank R M
Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear R M, We appreciate you taking the time to share your review in regard to your recent stay at our hotel. We’re glad you enjoyed our clean and comfortable guest rooms and took advantage of our convenient shuttle. Thank you for your review. Take care.

Highland Park, Illinois
Reviewed 8 December 2014

The reviews on the spg.com website say this clearly - there is no soundproofing in these rooms. I could hear people in the hallway up to at least 1 AM. Could be just inconsiderate and loud but seemed like it was just the normal coming and going of a hotel hallway, and it was loud loud loud in the room....

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3Thank erb162
Whitchurch-Stouffville, Canada
Reviewed 25 November 2014 via mobile

For a 3-star hotel this is one of the better Four Points I've ever stayed in. Clean rooms, great beds, complimentary water and friendly service. One of the closest places to the airport it also provides complimentary shuttle to and fro.

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Thank indu36
New Bern, North Carolina
Reviewed 12 November 2014 via mobile

Got stuck here after USAirways canceled (again) our flight home. Tall man who checked us in showed no welcoming attitude and simply gave us room keys. Despite the fact that we indicated how tired and hungry we were, he made no effort to suggest anything. When I asked about an emergency toiletries kit since our bags were stuck at airport,...

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4Thank winemac
Megan L, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review

Dear winemac, Our team strives to provide great service and comfortable accommodations especially for our guests held over from delayed flights, and we are sorry you did not have comfortable experience. While we greatly wish you had a better stay, this information is helpful for us to identify areas to improve and will share your comments with our team to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is conveniently located near uptown Charlotte, Bank of America Stadium, and Lowe's Motor Speedway. Onsite we provide you with a gym, free wifi, and a business center, and comfortable rooms. ... more   less 

Additional Information about Four Points by Sheraton Charlotte

Address: 315 E Woodlawn Rd, Charlotte, NC 28217-2348
Region: United States > North Carolina > Charlotte
Price Range: ₹ 6,904 - ₹ 15,351 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charlotte 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
4 Points By Sheraton Charlotte
Four Points By Sheraton Charlotte Hotel Charlotte
Four Points Charlotte
Sheraton Charlotte
Charlotte Sheraton
Charlotte Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Charlotte staff and other travellers.
2 questions
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4 months ago
Denver, Colorado

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Questions? Get answers from Four Points by Sheraton Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay close to the elevators (especially if they are drying the carpet)”
 of 5 bubbles outoftownvisitor_11, 14 Nov 2016 | Read review
“Ask for upper floors for a nice view.”
 of 5 bubbles ladyljgoldensoul, 3 Nov 2016 | Read review
“Upper level rooms on back side seem to be the quietest.”
 of 5 bubbles BRTC, 26 Sep 2016 | Read review
“upper floor quieter, go when you don't need nighttime heat or AC- system is loud”
 of 5 bubbles 909SC, 27 Jul 2016 | Read review
“Stay away from ground floor rooms”
 of 5 bubbles 93daveo, 16 May 2016 | Read review
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