We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Four Points by Sheraton Charlotte

Booking.comUS$ 114*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Four Points by Sheraton Charlotte
View Map
{"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

308 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 302: English reviews
Start your review of Four Points by Sheraton Charlotte
 Click to rate
Greenville, South Carolina
Reviewed 1 week ago

We came this weekend for a concert, and had a wonderful experience at this property. Getting the perks of an SPG Gold member certainly helps. The friendliness and customer service from every staff member we came into contact with was excellent. The suite was great, as was the breakfast. I have no idea about the complaints of the other reviewers...

 Report
Helpful?
Thank jefftelcomm
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

Thank you for staying with us. We are very happy you enjoyed your stay and look forward to your next visit, Sincerely, Regina Cash General Manager

Cancun, Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 31 August 2016 via mobile

We stayed here for a night, the shuttle service is easy and smooth, at check in the lady was nice and it took us less than 5 minutes to get to our room. For only 4,000 SPG point we got a nice suite, we went to the small bar down stairs for a couple of beers and Cindy took care...

 Report
Helpful?
1Thank alexstar8a
About Hotel's Favourite Review
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

Thank you for staying with us. We look forward to your next visit. Sincerely, Management & Staff

Reviewed 2 weeks ago via mobile

I had numerous issues with this hotel. After the fact, I was able to contact the General Manager and we were able to come to an agreement. She is new at the hotel so I do give her credit for trying to make amends and stating many changes are coming. Below is part of the letter regarding my stay that...

 Report
Helpful?
2Thank JonnyBlaze777
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

I am so sorry this happened, again please accept my sincere apologies. I definitely want you to come back and give us another opportunity to better serve you in the future. Sincerely, Regina Cash General Manager

Durham, North Carolina
Reviewed 2 weeks ago

Stay Report - 5/7 - 5/8 Location: The hotel is located just off Woodlawn Rd a little to the east of Exit 6 on Interstate 77. Downtown is a 10 minute drive in no traffic and CLT is 13 minutes away. There's also a light rail station (Woodlawn) in walking distance. Nearby are some seedy hotels and restaurants and bars...

 Report
Helpful?
Thank Sal_Paradise767
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

Thank you for your feedback and thank you for staying with us. We are happy you enjoyed your stay and look forward to seeing you again in the near future. Sincerely, Regina Cash General Manager

Douglasville, United States
Reviewed 4 weeks ago

I have stayed here several times because the rooms are nice although the bathrooms can get small and because it is close to shopping and restaurants and my job. there are only a couple things I wasn't happy about but it's not a big enough deal to make me stop visiting, just more like inconveniences. 1) Not every floor has...

 Report
Helpful?
Thank antoniam87
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

Sorry for the inconvenience you experienced during your stay. We do have an ice machine on the 6th floor and 4th floor. Hope you will give us another opportunity to better serve you in the future. Sincerely, Management & staff

Knoxville, Tennessee
Reviewed 4 weeks ago

I would like to start off this review by saying that having never previously stayed in a Four Points Hotel (or any Sheraton property for that matter), I have never experienced such a complete lack of follow-up combined with terrible customer service and will never stay at any property again. I was planning on staying for the night on a...

 Report
Helpful?
2Thank grahamn2
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

Please accept my sincere apologies I have been out of the office very sick with Bronchitis. I am very sorry about this. I will be happy to speak with you about your reservation. Sincerely, Management

Reviewed 5 weeks ago

This maybe an older property but they have remodeled and every room gets a separate living room area with couch, chair and coffee table. also a small kitchen table with sink and microwave. Loved it. staff was wonderful, was meet by front desk with smiling faces, friendly this is welcoming after a long trip. This is a place I would...

 Report
Helpful?
1Thank Rachelle B
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

We are happy you enjoyed your stay. We look forward to your return. Sincerely, Regina Cash General Manager

Ohio
Reviewed 15 April 2017 via mobile

Bathtub drain did not work in the morning, and standing in shower water up to my ancles is not how I want to start my day. Tried the $6.50 continental breakfast, which is at best overpriced. First impression of this hotel is not good.

 Report
Helpful?
Thank R0b3000
Blake P, Manager at Four Points by Sheraton Charlotte, responded to this review

Thank you for your recent review of our Four Points by Sheraton! Our sincerest apologies regarding the issues you experienced during your stay. We guarantee that the issue in the shower was an isolated incident, and I have alerted the property team members to correct the issue moving forward. We hope you'll come stay with us again so we can...

Pa
Reviewed 12 April 2017

This was our first time booking with the Starwood Preferred Guest program and had never stayed in a Four Points. We were pleasantly surprised when we arrived to find that they had not only honored our standing requests about a room location but the room we got was a 2 room suite with bath. The "living room" area has a...

 Report
Helpful?
Thank Bob K
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

Thank you for staying with us. We are happy you enjoyed your stay and look forward to your next stay. Sincerely, Regina Cash General Manager

Grindstone, Pennsylvania
Reviewed 9 April 2017 via mobile

Hotel from outside looked amazing. The inside lobby was very modern and beautifully designed and decorated. We stayed for two nights and all front desk staff members were friendly. The elevators inside were a little outdated and the number to each floor did not show up with its led number any more. The rooms were very clean and the bed...

 Report
Helpful?
Thank Chris B
Regina C, General Manager at Four Points by Sheraton Charlotte, responded to this review

Thank you for staying with us. Sorry about the charge for breakfast. We look forward to your next stay so we can better serve you in the future. Sincerely, Regina Cash General Manager

93 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (73)
Viewed
Bathroom (12)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (17)
Viewed
Pool/Beach Area (2)
Viewed
Dining (3)
Viewed
View from Room (1)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (4)
Viewed
Dining (3)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (4)
Viewed
View from Room (4)
Viewed
Other (3)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Montclaire South
Best Western Plus Sterling Hotel & Suites
HYATT house Charlotte Airport
#24 of 177 in Charlotte
508 reviews
Show Prices
Show Prices
Show Prices
Eagle Lake
Embassy Suites by Hilton Charlotte
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is conveniently located near uptown Charlotte, Bank of America Stadium, and Lowe's Motor Speedway. Onsite we provide you with a gym, free wifi, and a business center, and comfortable rooms. ... more   less 

Additional Information about Four Points by Sheraton Charlotte

Address: 315 E Woodlawn Rd, Charlotte, NC 28217-2348
Region: United States > North Carolina > Charlotte
Price Range: ₹ 6,358 - ₹ 11,807 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charlotte 3*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Priceline, Ctrip TA, Cancelon, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Four Points by Sheraton Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Charlotte Hotel Charlotte
4 Points By Sheraton Charlotte
Four Points Charlotte
Sheraton Charlotte
Charlotte Sheraton
Charlotte Four Points
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Charlotte staff and other travellers.
2 questions
Ask a question
7 months ago
Denver, Colorado

See all questions (2)

Questions? Get answers from Four Points by Sheraton Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the 5th floor doesn't have an ice machine”
antoniam87, 25 Apr 2017 | Read review
“all rooms are nice”
228rachelleb, 21 Apr 2017 | Read review
“1st floor rooms near the lobby seem to carry the noise/voices from the lobby.”
75bobk, 12 Apr 2017 | Read review
“Get a room upstairs, not on the ground floor. Too much traffic, ice machines etc.”
Krisathome, 2 Apr 2017 | Read review
“don't stay close to the elevators (especially if they are drying the carpet)”
outoftownvisitor_11, 14 Nov 2016 | Read review
5 of 5
Booking.com
US$ 114* /night
View Deal
TripAdvisorUS$ 114
HotelQuicklyUS$ 137
PricelineUS$ 114
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates