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Four Points by Sheraton Charlotte

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Traveller (79)
Room & Suite (47)
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Overview
  • Excellent16%
  • Very good33%
  • Average21%
  • Poor19%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (335)
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39
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56
99
68
66
39
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All reviewsupgraded to a suitebreakfast was includedhotel shuttlebusiness centercommon areasnice roomthe shuttle driverclose to the airportdowntown charlottelynxcvscltproximitycarowindsconcert
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1 - 5 of 328 reviews
Reviewed 1 week ago via mobile

The stay here overall was good. The only issue I have is there are no steps inside of the hotel. We came during time of renovation so only one elevator worked. That was a little frustrating being that we drove 3 hrs none stop and...More

Thank Jasmin C
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 5 days ago

Dear Jasmin C, Thank you for taking the time to write a review of our hotel. I am so sorry that our renovations inconvenienced you during your stay with us! Our goal is always to get the job done as quickly as possible so that...More

Hotel's Favourite
Reviewed 11 December 2017

Front Desk, Dining Room, Housekeeping,each and every employee that we encountered during our three day stay went out of their way to helpful and ensure that we enjoyed our visit. Whether it was directions, shuttle bus, restaurant recommendations, housekeeping, almond milk (for my son with...More

Thank Mary J
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 13 December 2017

Dear Mary J, Thank you so much for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us and that our staff went above and beyond during your stay! I will be sure to...More

Reviewed 4 weeks ago via mobile

Like to be improved once extensive renovations are complete. Currently only one elevator works and there is no date by which the major work will be done. Extended fire drill (false alarm) mid-day that was the very load and seemed to go on for ever....More

Thank RMJ11
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 4 weeks ago

Thank you for taking the time to write a review of our hotel. I am sorry that your stay was interrupted by the fire alarm going off and that one of our elevators was under renovations. We are working as quickly as we can to...More

Reviewed 4 weeks ago

This hotel is in the process of being remodeled. It was spotless and we will be back. Thank you Phillip. The staff was great and very helpful and gave us some great ideas on where to eat We slept so good. It was hard getting...More

Thank larswa
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 4 weeks ago

Dear larswa, Thank you for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us and that our renovations enhanced your stay! I look forward to welcoming you back the next time you are...More

Reviewed 15 March 2018

We were stranded by American Airlines in Charlotte for 2 days due to weather cancellations and decided to stay at this hotel. I have NEVER seen an entire hotel staff so genuinely friendly and helpful as the staff at this hotel. They turned a crappy...More

Thank jasonmc19672018
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 16 March 2018

Dear jasonmc19672018, Thank you for taking the time to write a review of our hotel. I am so glad that we went above and beyond during your unintended stay in Charlotte and that we were able to make the best out of a bad situation!...More

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Best Value Properties in Charlotte, NC
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room Service
Dry Cleaning
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 105 - US$ 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 105 - US$ 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (47)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jianne21
27 October 2016|
AnswerShow all 7 answers
Response from alexstar8a | Reviewed this property |
I didn't see one on my room, you might want to ask the hotel directly
2
Votes
Google Translation
bayou-techie
10 November 2014|
Answer
Response from Megan L | Property representative |
I’m sorry you were experiencing inconveniences while trying to voice your feedback. The SPG form desk is always available for SPG related questions or concerns. We take pride in our relationship with SPG guests and want to... More
0
Votes
Room Tips
"Ask for a room at the end of a hallway."
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"We had a corner suites which was quiet and roomy."
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"3rd floor is nice!"
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"there was no refrigerator in my room. If that's important ask for one."
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