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Residence Inn Charlotte SouthPark

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Traveller (44)
Room & Suite (23)
Dining (4)
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Overview
  • Excellent42%
  • Very good34%
  • Average16%
  • Poor4%
  • Terrible4%
Travellers talk about
“ruth chris”(6 reviews)
“piedmont row”(3 reviews)
“south park”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Charlotte SouthPark
Special Offer: Member Rates
Hotel packages
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Offers from Residence Inn Charlotte SouthPark
Special Offer: Member Rates
Hotel packages
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Reviews (261)
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257 results
Traveller rating
101
88
43
13
12
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Time of year
LanguageEnglish
101
88
43
13
12
Show reviews that mention
All reviewsruth chrispiedmont rowsouth parkfront deskoffice buildingfire pitfree breakfastone bedroom suitelonger staywould definitely stay here againfull kitchenrestaurants and shopscheck in was easywithin walking distancehotel is in a great locationyogurtearly check
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1 - 5 of 257 reviews
Reviewed 14 May 2018

We have stayed at this Marriott often as it is pet-friendly. It was always satisfactory but lately, I'm not sure it measures up to "Marriott" standards. While it was a busy weekend, (Mother's Day), it was just off the mark. Little things were not up...More

Thank Ginny A
Response from Steve M, Director of Sales at Residence Inn Charlotte SouthParkResponded 1 week ago

Thank you for being a frequent guest of our hotel. We appreciate the detailed feedback about your stay with us. We are always looking for ways to improve and your comments have been shared with our management team. We apologize for not meeting your expectations,...More

Reviewed 29 April 2018 via mobile

We stayed at this cool location across from SouthPark mall and Piedmont Row! We arrived and met Chance. Chance has excellent customer service and should be recognized for going above and beyond. She called the housekeeping the evening before so I could get some pots...More

Thank Yehbut
Response from Steve M, Director of Sales at Residence Inn Charlotte SouthParkResponded 30 April 2018

Thank you for sharing your wonderful review of the Residence Inn Charlotte SouthPark. We are delighted to hear that you enjoyed a relaxing getaway, and that you were able to experience all of our amenities! I will share you compliments with our team members and...More

Reviewed 22 April 2018 via mobile

This hotel is fairly new, has all the amenities you would expect and is conveniently located near the South Park mall. A really nice area of Charlotte. The staff at this hotel are exceptionally nice and very helpful.

Thank Tigertraveler012
Response from Steve M, Director of Sales at Residence Inn Charlotte SouthParkResponded 30 April 2018

We are so happy to hear that you had an enjoyable stay at the Residence Inn Charlotte SouthPark. Thank you for your compliments regarding our team, I will be sure to share your comments with them. We look forward to welcoming you back again soon.

Reviewed 16 April 2018

The hotel room itself was nice, but we had to wait for an hour for a room to open after we arrived to check in (we had reservation booked online). Upon arrival we were told by an abrasive and dismissive front desk staff that no...More

2  Thank gaviaimmer
Response from Steve M, Director of Sales at Residence Inn Charlotte SouthParkResponded 30 April 2018

Thank you for sharing a review of your recent stay. We appreciate that you took the time to share some feedback with us on areas in which we can improve our overall guest experience. We hope that if your future travels return you to the...More

Reviewed 13 April 2018 via mobile

We stayed for a night on our way out of Charlotte and were so impressed with the free great food offered at dinner, the free beer & wine before dinner and the free breakfast buffet in the morning. Pool is fantastic. Kids loved the basketball...More

Thank islandtimeon
Response from Steve M, Director of Sales at Residence Inn Charlotte SouthParkResponded 30 April 2018

Thank you for choosing to stay with us at the Residence Inn Charlotte SouthPark and for sharing your experience with other travelers. It was wonderful to read that you experienced nothing but the best in terms of service and accommodations during your stay with us....More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$ 114 - US$ 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Charlotte
#46 Business Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 114 - US$ 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Charlotte
#46 Business Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (44)
Room & Suite (23)
Dining (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
miznewyorkndc
10 September 2017|
AnswerShow all 3 answers
Response from romadaro | Reviewed this property |
Call the hotel. It certainly didn't seem like it.
0
Votes
cbjstorr
23 April 2015|
AnswerShow all 2 answers
Response from Victoria P | Property representative |
Hi there cbjstorr, Yes! All 152 of our guest suites included fully equipped kitchens with full size refrigerator/freezers, stove tops, microwave ovens and dishwashers. In addition, our suites also include all dishes... More
0
Votes
Wendy G
16 February 2015|
AnswerShow all 2 answers
Response from Victoria P | Property representative |
Hi Wendy G, Yes! We do accept pets. There is a $100 non-refundable pet cleaning fee. This fee is set by Marriott and is standard for all Residence Inn hotels. We hope to see you soon!
0
Votes
Room Tips
"Quiet but if you move down the hall away from elevators, I guess that's better."
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"We stayed on the lower level because of our dog. Was perfect for us."
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"Probably high up. There really isn't a view from any floor. Both sides have a view of buildings."
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"Your view is going to be a parking structure or an office no matter how you slice it."
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