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All reviewsrooms were clean and comfortablehot breakfastfree breakfastwould stay here againfriesfree shuttlehotel roomyogurtstaff was very friendly and helpfulthe shuttle driverlesliemicrowaveodorncinterstate
Had a one night stop over in between destinations and our agent booked us into the Comfort Suites, primarily due to the proximity of the hotel and the airport, accommodating a late arrival and early departure.
Staff on site were extremely friendly and helpful, answering...More
The hotel room was clean and spacious. It has a separate bedroom with a second tv. The staff was very friendly and the shuttle bus from the airport is very convenient. They offer to take us to a nearby restaurant for dinner. The location is...More
I landed in Charlotte only to find out that my flight to New York had been cancelled as part of the "bomb cyclone". Knowing that there was going to be a surge of hotel bookings I went right to my Hotwire app and got this...More
The hotel itself is OK. I got off to a bad start because I arrived at the Charlotte Airport and naively assumed there was a shuttle that ran routinely between the airport and the Comfort Suites Charlotte Airport. After about 20 minutes of bad air...More
OK...it's a "pseudo suite", but we thought the layout was quite workable. The TV is in front of a couch, which separates the living area from the sleep area. We do not like to watch TV in bed. Room included a mini-kitchen. Climate control worked...More
Response from William M | Property representative |
The correct answer is, please call the hotel when you have all your luggage and you are ready to be picked up. The airport does not allow shuttles to enter the pick up zone unless someone has called for it. We cannot send... More
The correct answer is, please call the hotel when you have all your luggage and you are ready to be picked up. The airport does not allow shuttles to enter the pick up zone unless someone has called for it. We cannot send the shuttle until you have all your luggage because shuttles cannot wait in the pick up zone. How long it takes, of course, depends on exactly where the shuttle is when you call and what it is doing, as well as traffic conditions, etc. Generally, if the shuttle is at the hotel when you call, it can pick you up within ten to fifteen minutes at most. We hope this information will be helpful!
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"Pretty loud on the side facing the parking lot. Hear a lot of road noise/people."