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Westin Charlotte

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#31 of 174 Hotels in Charlotte
Certificate of Excellence
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1,445 Reviews from our TripAdvisor Community

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Showing 1,425: English reviews
Reviewed 2 July 2015

I travel a lot for work, and I am extremely picky about the hotels I frequent. I have to say, the Westin Charlotte is by far the best. Both the hotel accommodations and service exceeded my expectations. The Westin is modern, beautifully decorated, clean, bright and airy. It's perfect in every way. During my most recent visit, I was in...

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Helpful?
Thank MShambe
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Cedar Rapids, Iowa
Reviewed 1 July 2015

We stayed here for a recent business trip and the hotel was very well kept. I appreciated the modern atmosphere. The workout facility is open 24 hours a day - it was nice to be able to run off some steam after a long day and evening. The hotel offers a running map as well if you want to head...

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Helpful?
Thank Shellie P
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Boston, Massachusetts
Reviewed 1 July 2015

We stayed at The Westin for a conference and loved the service we received. The bartenders at Bar 10/Ember were fabulous in particular. Dino Marros gave us a great experience - he was professional while still treating us like old pals. We loved him! Oh - and the sweet potato tater tots and truffle fries were amazing!!!

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1Thank sspragu2
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. Please check out our new revamp of the bar, SoCo Bar and the restaurant - JP Charlotte. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Las Vegas, Nevada
Reviewed 30 June 2015

This hotel is very 1st class. the prices seemed fair for the rooms a little pricey for the restaurant . Room service was very high. The hotel is next to the convention center and in the heart of downtown. The rooms were top notch and a very friendly front desk.

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Thank 76dave2014
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Everett, Washington
Reviewed 30 June 2015

The rooms were very clean, the restaurant had good food and friendly waiters and the hotel was in a good location for the convention I attended. But it was the front desk and the security staff that were the standout feature for me. I left a new shirt hanging in the closet of my room when i checked out. Once...

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Helpful?
Thank traveldenise63
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Covington, Virginia
Reviewed 30 June 2015

The service at the Westin was outstanding in every way. From the front desk to house-keeping. The front desk personnel was extremely helpful. Kudos to Ray, Adrienne, Ashley and Jaspar. Concierge was on the money Katie was great. Housekeeping was awesome, thanks to Angel. Valet and bell services were always ready to assist - Ewan, Kirabel. Thanks to Mike in...

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Thank annie d
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Rosemont, Illinois
Reviewed 29 June 2015

I stayed one night and welcomed from the moment before I opened my cab door. Everyone is so friendly and courteous. Nancy at the front office even remembered my name the next day; at which I was very impressed as this was the main hotel for the convention that I was attending. Wish I would have gotten the gentleman's (bellman?)...

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Thank CAClemente
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Chesterfield, Virginia
Reviewed 28 June 2015

stayed here for a convention as a disabled guest ... there were no accommodations, only meals available were in excess of $30 for burger/ice tea ... the room was no better than a Comfort Inn but the prices are far more expensive ... my handicap room had a table in the bathroom making entering impossible in a wheelchair ... there...

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2Thank TJ_Loving
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. As we strive for the highest levels of customer service, I apologize that we fell short during your stay. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin Charlotte experience. Be well, Guntram Merl Hotel Manager

Mankato, Minnesota
Reviewed 27 June 2015 via mobile

I was pleased with my stay at this hotel. I am a Starwood Preferred Guest and the hotel was up to the chain's standards. The room was clean. I was on the 25th floor and had a great view of the city. The towels were not as plush as I expected. I could hear hallway noise from my bed which...

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Thank pjsharad
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Plantation, Florida
Reviewed 27 June 2015

I stayed at this Westin for 1 night. I had spent 5 nights in the mountains in Boone and decided to spend a day in Charlotte on my way back flying to Fort Lauderdale. I wanted to briefly check out Charlotte. It turns out that Charlotte is a very nice city. The downtown area has interesting history, good food and...

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Thank PositiveNancESQ
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202-1829
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: ₹ 10,715 - ₹ 28,185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
Reservation Options:
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Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin
Hotel Style:
#4 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#50 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Westin Charlotte staff and other travellers.
7 questions
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5 months ago
7 months ago
Scottsdale, Arizona
5 months ago
Pekin, Illinois
over a year ago
Chapel Hill, North Carolina

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Questions? Get answers from Westin Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for City View at reservation”
 of 5 bubbles AGrayghost, 2 Jan 2017 | Read review
“Good views from either side of the hotel”
 of 5 bubbles luv2travel0679, 14 Dec 2016 | Read review
“I prefer upper floor, quiet.”
 of 5 bubbles FastGirl39, 7 Nov 2016 | Read review
“24th floor had great city view and quiet”
 of 5 bubbles mwc104, 6 Nov 2016 | Read review
“Become a Starwoods member. Their member floors were higher up in the building.”
 of 5 bubbles O6138EFdeniseg, 4 Nov 2016 | Read review
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