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The Westin Charlotte

1,592 reviews
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Traveller (280)
Room & Suite (184)
Dining (39)
Overview
  • Excellent42%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“convention center”(181 reviews)
“heavenly bed”(53 reviews)
“spg member”(20 reviews)
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
Offers from The Westin Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (1,592)Write a Review
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481 - 485 of 1,566 reviews
Reviewed 29 November 2015 via mobile

As a regular business traveler, I am all about customer service. I was in Charlotte for a meeting and stayed at the Westin Charlotte. The hospitality and service could not have been better! Jasper at the Front Desk was extremely helpful in getting me local...More

Thank Susan A
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 30 November 2015

Thank you for taking the time to review our hotel. We are glad to hear that Jasper and Sydney made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel...More

Reviewed 28 November 2015 via mobile

I love being greeted with a smile and great attitude after a long travel day. Thanks Ray for the assistance. I would recommend the Westin to anyone wanting a great luxury hotel in Charlotte. The Westin is also a great place to host event.

Thank Lakeisha B
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 30 November 2015

Thank you for taking the time to review our hotel. We are glad to hear that Ray made an incredible impression on you! We look forward to the possibility of hosting your next event in the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 28 November 2015

RAY at the front desk is the best ever!!!!! Very professional and so beautiful. Love this Place!!!! Always stay here. Clean, great rates, the entire staff is absolutely amazing. Love love love The Westin

Thank Queen H
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 30 November 2015

Thank you for taking the time to review our hotel. We are glad to hear that Ray once more, made an incredible impression! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 28 November 2015

We were treated with the upmost care and service!, service! service! The employees at this hotel are spot on with taking care of their guests. I want to mention these special individuals that take pride in their work in such a natural welcoming way. We...More

Thank Mary F
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 30 November 2015

Thank you for taking the time to review our hotel. We cannot say enough about our wonderful team and we're delighted that you feel the same! All members will be recognized for the excellent service. We look forward to welcoming you back on your next...More

Reviewed 27 November 2015 via mobile

One of The best customer service experiences we have had. I came to this hotel with my seven year old son and chihuahua dog. I was greeted by a Westin specialist by the name of Eugene . Eugene answered numerous questions we had with a...More

Thank tamalyn t
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 30 November 2015

Thank you for taking the time to review our hotel. We are glad to hear that Eugene made an incredible impression on you! Making one feel special is a strength we recognize in Eugene. We are delighted you feel the same. We look forward to...More

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19596979899314
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$ 202 - US$ 477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#46 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 202 - US$ 477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#46 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
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Traveller (280)
Room & Suite (184)
Dining (39)
Pool & Beach (16)
Hotel & Grounds (205)
Bathroom (19)
Business Centre & Event Rooms (13)
Family and Play Areas (1)
Questions & Answers
Ask a question
cbo133
18 November 2017|
AnswerShow all 8 answers
Response from JimChee | Reviewed this property |
Yes, ride sharing services like Uber or Lyft are usually cheaper.
1
Vote
cbo133
28 October 2017|
AnswerShow all 6 answers
Response from MattAtl12 | Reviewed this property |
Amelie’s is awesome for breakfast:lunch, Fahrenheit (sp?) is really cool rooftop bar... the hotel is so close to everything, lots of good choices and area feels really safe to walk places!
1
Vote
Susan B
16 June 2017|
AnswerShow all 6 answers
Response from Bill R | Reviewed this property |
I've never had any issue with noise on any floor in any room--from other rooms or from exterior noise.
0
Votes
Room Tips
"Higher floors have better views and mine was quiet (21st floor)."
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"Higher always better"
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"Best views are from odd-numbered rooms."
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"Choose a high floor to maximize the view"
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