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Westin Charlotte

Booking.comUS$ 232*
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#29 of 177 Hotels in Charlotte
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Westin Charlotte
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1,484 Reviews from our TripAdvisor Community

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Showing 1,461: English reviews
Reviewed 12 September 2015 via mobile

This hotel is very clean and has a modern feel. We came down to Charlotte for a soccer match and the location of this hotel was perfect for going to Bank of America Stadium. What sets this place apart is their customer service. My fiance and I had drove 12 hours through the night and couldn't find a place at...

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Helpful?
Thank Ryan E
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. A 12 hour road trip can be exhausting. I'm very pleased we gave you a sense of much needed comfort. We would love to spoil you once more on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Philadelphia, Pennsylvania
Reviewed 11 September 2015

The staff at the front desk were extremely helpful. Great service and always going out of their way to help. The team was able to point our group to local activities and helped us navigate a variety of people and logistics.

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Helpful?
Thank brhamilt
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 10 September 2015

We usually visit the Omni each year for our anniversary, but decided to change to the Westin since they offered a promotion. The room was clean and well-lit. The bathroom was modern and I would dare say a little luxurious (compared to the Omni, especially). It was the perfect romantic getaway. Would have given 5 stars, but our package included...

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Helpful?
Thank Laura D
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. I apologize for the error in delivering your in-room amenity. I hope your anniversary was a great experience. We look forward to welcoming you back on your next visit uptown. Be well, Guntram Merl Hotel Manager

White Lake, Michigan
Reviewed 10 September 2015

We were in Charlotte for a wedding and only stayed one night, but happy with the usual Westin quality of rooms, & bedding. Great uber transport all over the city. My only complaint was the bar service in the evening was a little lackluster, lots of wedding guests and a crowd with only 1 server. I would definitely stay again!

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Helpful?
Thank mollypollywog
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We appreciate feedback in all forms and we use it to improve. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin experience. Be well, Guntram Merl Hotel Manager

Richmond, VA
Reviewed 10 September 2015

Westins are generally very nice hotels, but the Charlotte Westin is especially nice. The hotel is clean and beautifully furnished and everything seems relatively new. The staff we encountered were all friendly and helpful - from the bellhops to housekeeping to our waitress in the restaurant. Our room had typical Westin furnishings and Heavenly Beds (they really are heavenly), and...

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Helpful?
Thank Labnut
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. I am pleased that our accommodations exceeded your expectations. We would love to spoil you once more on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Lenoir, North Carolina
Reviewed 9 September 2015 via mobile

In the heart of downtown Charlotte and close to all the ball games / locations, museums, restaurants, and business centers!!! Nice rooms and choice of valet or self park. Nice bar area but could get overcrowded by a convention crowd. Pool and spa available and other nice amenities, but the location to everything else is the best part of your...

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Helpful?
Thank Jeff J
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Charleston, South Carolina
Reviewed 8 September 2015

We always use their parking garage when coming to Charlotte to watch the Panthers football games. Last week was opening season college football for USC/UNC at BOA Stadium so we decided to stay the night at the Westin. Great decision. Only a few blocks walk to the game. Plenty of parking at the hotel, tons of fans mingling in the...

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Helpful?
Thank SusieK53
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Rancho Santa Fe, California
Reviewed 8 September 2015

We travel to Charlotte for business at least 3 times a year, but we often bring our children with us. We always stay at the Westin because it's the classiest, most comfortable hotel out here! Truth be told the entire staff is awesome but every time we come, the standout is Eugene! He is helpful, kind, funny and always tries...

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Helpful?
Thank Monica B
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Eugene made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Camden, South Carolina
Reviewed 8 September 2015

I made a big blunder. We were going to the UNC/USC Kickoff Bowl Game in Charlotte. I went to Expedia to book a room but instead of booking for the 3rd, I booked for the 13th. So, we get to Charlotte, park the car and go to the desk. Oops. Kickoff is in one hour, the lobby is a zoo...

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Helpful?
Thank lhendrix53
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that one of our team members made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 6 September 2015 via mobile

Stayed at the hotel for the UNC/USC football game. Centralized location to the game at the BOA stadium and entire hotel was filled fans from both sides which made for an exciting environment and fun rivalry. Hotel staff were so accommodating to every request, extremely friendly, and very customer service oriented. This includes bar staff, checkin staff, restaurant staff, bellhop,...

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Helpful?
Thank ShannonMc82
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that our staff's customer service made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202-1829
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: ₹ 10,793 - ₹ 34,372 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood, Hotwire, Priceline, Hotels.com, Travelocity, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Westin Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin
Hotel Style:
#3 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#50 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Westin Charlotte staff and other travellers.
11 questions
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Chattanooga, Tennessee
1 month ago
8 months ago
10 months ago
Chattanooga, Tennessee
1 month ago

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Questions? Get answers from Westin Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If it is a hot day, ask for a room east facing. The hotel on the west side gets very warm in the rooms”
TravelAsYouGo, 11 Apr 2017 | Read review
“Choose a room facing downtown and away from the elevator.”
Adam_Dallas, 31 Mar 2017 | Read review
“Upper floor, city view, corner king!”
luv2travelfam, 18 Mar 2017 | Read review
“Room 611 was not far from elevator but still quiet. Views in this neighborhood aren't much to write home about.”
VeronicaS713, 4 Mar 2017 | Read review
“Ask for a corner room.”
steffiestaffie, 1 Mar 2017 | Read review
5 of 5
Booking.com
US$ 232* /night
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TripAdvisorUS$ 290
Expedia.comUS$ 290
Westin.comUS$ 232
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*Disclaimer
Prices are for 1 room, 2 adults
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