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The Westin Charlotte

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Traveller (310)
Room & Suite (231)
Dining (39)
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Overview
  • Excellent42%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“convention center”(191 reviews)
“heavenly bed”(53 reviews)
“spg member”(20 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
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Additional information
Offers from The Westin Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,628)
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All reviewsconvention centerheavenly bedspg membernascar hall of famestarbucks coffeelobby barcorner roombank of america stadiumattending a conferenceself parkingper dayfront desk staffparking decklight railvery nice hotelbusiness triphak
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451 - 455 of 1,602 reviews
Reviewed 5 February 2016

Having stayed at the Charlotte Westin previously, I was really disappointed to have a really poor experience on a very recent visit. There were numerous problems and it seems that hotel management has simply stopped bothering to keep up with basic maintenance. The lobby was...More

Thank MK_dogdad
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 25 February 2016

Thank you for taking the time to review our hotel. This concerns us to see, MK_dogdad. Thank you for bringing these matters to my attention. We will use the feedback to help us improve. We hope to welcome you back so that we may provide...More

Reviewed 2 February 2016

From the outside, this is a basic conference hotel. I booked it because it is one a few in the area with an on-site spa and massage capabilities. The difference was the staff. I was honestly treated at some points like I was the only...More

1  Thank momof3atl
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 4 February 2016

Thank you for taking the time to review our hotel. We are glad to hear that Kentrell and Adrienne made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel...More

Reviewed 1 February 2016

I enjoyed my stay at the Westin for the V Wise Veteran Conference. There were a few hiccups that affected some of the ladies (alarm fiasco), but overall we enjoyed our stay. I was impressed with the service I received. The bar was a little...More

Thank Karen B
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 3 February 2016

Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed our one-of-a-kind Bloody Mary! Please enjoy with us again! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram...More

Reviewed 31 January 2016

Nice hotel, very nice neutral tone decor in hotel rooms. I hope with new link with Marriott hotels means that Marriott doesn't do their terrible jewel tone color schemes and furnishings to this hotel. Lobby could use some more greenery or something to make more...More

Thank foodiewinee
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 3 February 2016

Thank you for taking the time to review our hotel. We apologize for the lack of attentive service that you deserve. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin experience....More

Reviewed 31 January 2016

I spent the weekend here with my wife attending the VWISE Conference. From the moment you arrive you realize this is real nice hotel, Parking is easy, the lobby is stunning and our room was spot on. Additionally, once I parked my vehicle I never...More

Thank jbgaines04
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 3 February 2016

Thank you for taking the time to review our hotel. We are happy you enjoyed your time with VWISE! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 181 - US$ 359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#46 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 181 - US$ 359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#46 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
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Traveller (310)
Room & Suite (231)
Dining (39)
Pool & Beach (31)
Business Centre & Event Rooms (13)
Amenities (12)
Family and Play Areas (3)
Questions & Answers
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emilyd172
14 May 2018|
AnswerShow all 6 answers
Response from stems22 | Reviewed this property |
I agree Uber
0
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cbo133
18 November 2017|
AnswerShow all 8 answers
Response from JimChee | Reviewed this property |
Yes, ride sharing services like Uber or Lyft are usually cheaper.
1
Vote
cbo133
28 October 2017|
AnswerShow all 6 answers
Response from MattAtl12 | Reviewed this property |
Amelie’s is awesome for breakfast:lunch, Fahrenheit (sp?) is really cool rooftop bar... the hotel is so close to everything, lots of good choices and area feels really safe to walk places!
1
Vote
Room Tips
"I was on the 16th floor and the view was nice."
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"Choose a room in a different hotel"
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"pick high floors away from elevators"
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"City view all the way! The city lights are one of many reasons why I love the queen city!"
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