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The Westin Charlotte

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Traveller (304)
Room & Suite (231)
Dining (39)
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Overview
  • Excellent42%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“convention center”(191 reviews)
“heavenly bed”(53 reviews)
“spg member”(20 reviews)
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
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Offers from The Westin Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,624)
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All reviewsconvention centerheavenly bedspg membernascar hall of famestarbucks coffeelobby barcorner roombank of america stadiumattending a conferenceself parkingper dayfront desk staffparking decklight railvery nice hotelbusiness triphak
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21 - 25 of 1,598 reviews
Reviewed 25 February 2018 via mobile

Great venue, ballrooms, breakout rooms, parking garage and attentive staff. Easy to get oriented and right downtown (uptown) and easy expressway drive. JP restaurant and cocktail lounge bustling on a Sunday.More

Thank Bruce B
Response from WestinCharlotte, Hotel Manager at The Westin CharlotteResponded 27 February 2018

Thank you Bruce for taking the time to rate our hotel after your most recent stay. I am thrilled to see you enjoyed the American Culinary Regional Meeting. Our meeting space can be converted to be a great space for any event or occasion. Our...More

Reviewed 25 February 2018

I was staying at this hotel for a business trip. The hotel is nice and clean and it is close to the office. However, when I started to do my expense report, I noticed that my credit card was charged three times for the last...More

Thank Jennifer Y
Response from TeamMarriott, General Manager at The Westin CharlotteResponded 27 February 2018

Dear Jennifer, Thank you for your honest feedback and for bringing the billing issues to our attention. We are very sorry that we were unable to fix this for you over the weekend. Please allow us some time to look into this for you and...More

Reviewed 15 February 2018

I visited Charlotte for a conference. The Westin Charlotte was across the street from the convention centre and close to the Nascar Hall of Fame, restaurants and shops. The hotel staff were friendly, the lobby was spacious and the rooms were clean for the most...More

1  Thank YTOGIRL
Response from WestinCharlotte, Hotel Manager at The Westin CharlotteResponded 19 February 2018

Thank you so much for taking the time to rate and review our beautiful hotel. I am delighted you had an enjoyable stay with us. However, I will pass along your feedback to our team so we may address the concerns in which you've provided....More

Reviewed 11 February 2018

All went well here and I would stay again (and recommend). Rooms were clean, beds were comfortable. I did have a wait at the front desk to check out and the temperature control in my room wasn't working making it about 76 degrees throughout my...More

Thank Sandy B
Response from WestinCharlotte, Hotel Manager at The Westin CharlotteResponded 13 February 2018

Thank you Sandy for taking time to review our beautiful hotel. I am delighted to hear about your most recent experience. Our heavenly beds are designed to help you feel renewed and refreshed and our location is perfect for conventions or exploring the Uptown area....More

Reviewed 10 February 2018 via mobile

What you would expect from a Westin. Nice lobby, clean comfortable room and bed. Rain shower in bath, with a hand held shower as well which I find to be a great touch. Many great restaurant and entertainment options within a few blocks.More

Thank John C
Response from WestinCharlotte, Hotel Manager at The Westin CharlotteResponded 12 February 2018

Thank you John for sharing your most recent experience with us. I am delighted to hear you enjoyed our amenities in the room as they are designed to help you feel renewed and refreshed during your stay. Our location is also perfect for exploring the...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 198 - US$ 355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#46 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 198 - US$ 355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#46 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (304)
Room & Suite (231)
Dining (39)
Pool & Beach (31)
Business Centre & Event Rooms (13)
Amenities (12)
Family and Play Areas (1)
Questions & Answers
Ask a question
cbo133
18 November 2017|
AnswerShow all 8 answers
Response from JimChee | Reviewed this property |
Yes, ride sharing services like Uber or Lyft are usually cheaper.
1
Vote
cbo133
28 October 2017|
AnswerShow all 6 answers
Response from MattAtl12 | Reviewed this property |
Amelie’s is awesome for breakfast:lunch, Fahrenheit (sp?) is really cool rooftop bar... the hotel is so close to everything, lots of good choices and area feels really safe to walk places!
1
Vote
Susan B
16 June 2017|
AnswerShow all 6 answers
Response from Bill R | Reviewed this property |
I've never had any issue with noise on any floor in any room--from other rooms or from exterior noise.
0
Votes
Room Tips
"I was on the 16th floor and the view was nice."
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"Choose a room in a different hotel"
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"pick high floors away from elevators"
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"City view all the way! The city lights are one of many reasons why I love the queen city!"
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