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We stayed in Charlotte and spent several nights at this extended stay hotel. It would be very helpful for future patrons if the fact that the front desk is closed for check-ins after 11:00 PM was made clearer somewhere. We arrived just minutes before as...More
The Managers James & Tremaine were acceptionly nice. They make you feel welcome & at home. Every other employee had the same kind of vibe the managers have. They make you feel good about your self & feel at home. The maintenance guy even went...More
Obviously not an all out frills hotel...it IS an extended stay after all. Do wish there was complimentary coffee, even just in the lobby...with as full as the parking lot stays surely it can be afforded. The bed and pillows are hard, not very comfortable....More
I will start by giving credit to the front desk staff upon arrival. She was courteous, smiled and wooded hard to try to rectify a bad situation. We selected this establishment on a referral. We get our keys go to the room and immediately, which...More
1 Thank Kathleen J
Response from Tremaine M, Director of Sales at Suburban Extended Stay Hotel of Charlotte - WT HarrisResponded 1 December 2016
Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay Hotel.
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your sheets and the window on your...More
When we go there, some Hispanic worker was vacuuming so I couldn't hear the front desk person..I wanted to give her a broom. The place was crowded with Hurricane Matthew evacuees. The room barely fit the 3 of us. The beds are very well slept...More
US$ 56 - US$ 83 (Based on Average Rates for a Standard Room)
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