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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
I stayed here twice this year to give it a chance. The front desk staff is could use a little people training. This property has 2 buildings in the same parking lot which if not explained correctly can confuse patrons when looking for their room....More
1 Thank Jaime S
Response from Ben M, General Manager at TownePlace Suites Charlotte ArrowoodResponded 8 September 2016
Thank you for taking the time to share your feedback with us. I am sorry your stay with us was less than perfect but we will use this valuable information to improve ourselves in the future.
I stayed here, using points, at the beginning and end of a vacation. The staff was very nice, free breakfast was exactly what I expected and the room was comfortable. I did not use the pool but the kids using it were having a great...More
Check-In process was smooth! Housekeeping doesn't clean anything PLEASE bring your own cleaning products. They lay the clean bath/hand/face towels in random areas of the room instead of just hanging them where they belong. They never empty the trash cans or vacuum. Very poor hygiene...More
Response from TPScltGM, General Manager at TownePlace Suites Charlotte ArrowoodResponded 25 August 2016
Dear Valued guest,
We apologize for any inconvenience you encountered during your stay at the TownePlace Suites. Although our goal is to provide a quality product to all our guests, we fell short of your expectations.
the issues you mentioned have been addressed and we...More
Check in was quick and easy. The room was clean and lots of room to spread out. Really enjoyed having a mini-kitchen. It was a nice and quiet stay. Marriott is building a hotel directly in front of this one but there was no construction...More
Was pleasantly surprised with the facilities. This was just an overnight due to an early departure from CLT the next morning, but I would have been comfortable staying longer. Decent location -- getting around the south side of Charlotte was easy, as was getting to...More
1 Thank 425JR58
Response from TPScltGM, Manager at TownePlace Suites Charlotte ArrowoodResponded 23 June 2016
Thank you for choosing to stay with us. I am glad to hear that we were able to meet all of your needs and hope to see you again in your future travels.
US$ 102 - US$ 199 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Towneplace Suites By Marriott Charlotte Arrowood Hotel Charlotte
Response from Meaghan D | Property representative |
Hello Barbara I! Thank you for considering our hotel for your travel needs. We do offer discounts for our military guests. Please search our website and click the Government/Military option under Special Rates & Discounts... More
Hello Barbara I! Thank you for considering our hotel for your travel needs. We do offer discounts for our military guests. Please search our website and click the Government/Military option under Special Rates & Discounts. Or please call the hotel directly and ask for the government discount. You will just need to present a military ID at check in. Our reviews on TripAdvisor are up to date and we have a 4 out of 5 rating on our Marriott website. We hope to have the opportunity to serve you soon!