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Sonesta ES Suites Charlotte

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486 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta ES Suites Charlotte
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Showing 477: English reviews
Los Angeles, California
1 review
Reviewed 2 August 2016

Completely shocked that this is a hotel. It's more like a condominium. Clean, lavish, and the staff was amazing. I booked this through Hotel Tonight and was placed in one of the best rooms in the complex!

Review collected in partnership with this hotel

Helpful?
Thank keithe434
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing Sonesta ES Suites of Charlotte we truly appreciate the high remarks of our hotel. It is very exciting to hear that you felt as though you were at home. Every now and again our guests are able to enjoy our complimentary upgrades, and it was our pleasure to surprise you with a suite upgrade. We look... More 

Charlotte, North Carolina
1 review
Reviewed 2 August 2016

the hotel was great.The lady in the front had great customer service. she set the room up for my aniversery and it was so beatiful. It was the romance package, i didn't have to do anything to the room i fell in love. And will always go back to that hotel.they will always get my business.thanks sonesta

Review collected in partnership with this hotel

Helpful?
Thank jozzy39
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte for your romantic getaway! Events such as anniversaries deserve to be celebrated, and here at Sonesta we ensure that anyone’s special day does not go unrecognized. We appreciate your positive feedback and we truly look forward to having you back with us on your next anniversary. More 

Uniontown, Ohio
1 review
Reviewed 2 August 2016

This has become my "mid-trip target" when I travel back and forth between Ohio and Florida. Truthfully, it is more accommodation than I need for just an over-night on the road, but knowing that I will find a reserved clean facility with a welcoming staff after a long day on the road is worth it. It is nice knowing that... More 

Review collected in partnership with this hotel

Helpful?
Thank Barb C
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for being one of our loyal guests, your return to our hotel is what keeps us motivated. We’re pleased to know that we’re not only accommodating all of your overnight needs but much more as well. Our complimentary breakfast is served hot and fresh daily to make certain each of our guests has a great start to their... More 

Chicago, Illinois
1 review
Reviewed 2 August 2016

I would recommend this hotel for anyone who is looking to feel the comforts of home while away on vacation or just want to enjoy a good nights rest. I am glad that I chose this hotel, the service is great!

Review collected in partnership with this hotel

Helpful?
Thank Marshon D
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte and your lovely 5 star review! We’re pleased to know that your stay with us was nothing short of great and truly look forward to seeing you again. More 

Morgantown, West Virginia
1 review
Reviewed 2 August 2016

Group of ladies having bachelorette party. Only place that had suites. Loads of fun bc we all got to be together! Pool was very nice to lounge on during since (we were there all weekend). Other than fridge not working too well, but we had coolers, great time had by all

Review collected in partnership with this hotel

Helpful?
Thank shellybrett_mbc
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for allowing the Sonesta ES Suites Charlotte to be a part of your extremely special day. Our spacious suites are uniquely suited for as much relaxation as you need and also for a little fun. Our fully equipped suites come with a kitchenette area that is ideal for making a delicious meal or serving snacks and drinks. Our... More 

Charlotte
1 review
Reviewed 1 August 2016

Awesome weekend with my daughter and friends. Hot weekend and the room was amazing. Clean and very inviting it was my daughter's 20th birthday and she enjoyed herself in Charlotte at the Exit Strategy as well as going to the Mall and hitting the Epicentre. The hotel is in close proximity to everything we needed.

Review collected in partnership with Sonesta

Helpful?
Thank S1048GCpaulac
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for allowing the Sonesta ES Suites of Charlotte to be a part of your daughter’s special day. Our housekeeping staff works hard to ensure that the hotel maintains a high standard of cleanliness. Here at Sonesta we want to make sure that every guest feels welcomed and right at home. The Uptown area is always the go-to area... More 

Pineville, North Carolina
Level Contributor
5 reviews
Reviewed 27 July 2016

We were in between houses, moving - i'm from Charlotte. This is a wonderful part of town. So near everything (driving distance). We had to stay for a week! And our stay could not have been more comfortable. Everyone was so warm and kind to us. The breakfast menu changed every day and it was all delicious! There was a... More 

Review collected in partnership with this hotel

Helpful?
Thank GreenGoddess42
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte and your wonderful 5-star review! We are indeed conveniently located right off of highway 77 and less than 15 minutes away from the very popular center of the city. As an extended stay hotel we are a perfect choice for guests relocating to the area or in between houses such... More 

Mars Hill, North Carolina
1 review
Reviewed 27 July 2016

This hotel was very clean and the staff went out of their way to help you with anything. We arrived late at night and they were courteous and helped us with our luggage. The elevators were fast and clean and convenient to all the rooms.

Review collected in partnership with this hotel

Helpful?
Thank 48georginar
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites Charlotte. Here at the Sonesta we truly value our guests and do what we can to give them a great experience. We truly appreciate the great review and look forward to serving you again! More 

travelers rest
1 review
Reviewed 27 July 2016

This hotel was hands down the best experience I could have asked for. From the moment you walk into the building, the check out it was flawless. I wouldn't stay anywhere else! Breakfast was fantastic and the employees were very professional and helpful. The room we had was spotless and very nice.

Review collected in partnership with this hotel

Helpful?
Thank leahboo10
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte and your fantastic review! We’re very pleased to know that your experience with us was one of a kind! Our entire staff works hard to make sure that every one of our guests feels welcomed and right at home. The next time you’re in town we hope that you will... More 

Graham, North Carolina
1 review
Reviewed 27 July 2016

It was amazing. My room was so big and neat. Very spacious. It slept 4 comfortable. The breakfast wasn't very good. It could use more of the basic breakfast. Like Bacon. I love how everyone got along.

Review collected in partnership with this hotel

Helpful?
Thank Angela B
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites Charlotte. We truly appreciate the 5-star review. A good breakfast is important for a good start to everyone’s day and I am sorry you did not enjoy breakfast with us. Although we were not serving bacon on the morning of your visit, we do serve bacon at least 3 times a week... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The newly RE:imagined Sonesta ES Suites Charlotte located in the Arrowood Business District offers a choice of three recently updated spacious suite accommodations: studio, one bedroom and two bedroom/two bath. An extended stay hotel with suites featuring well-appointed kitchens, including microwave, coffee maker, apartment-sized refrigerator with ice maker, and stove top. Separate living and work areas come complete with complimentary high-speed internet, phone with personalized voicemail. We offer a premium cable package with over 65 total channels available. When you visit Charlotte, NC, the home of the Carolina Panthers, Charlotte Bobcats and NASCAR, you will find our hotel conveniently located to Bank of America Stadium, Time Warner Cable Arena, BB&T BallPark, Carowinds, Ray's Splash Planet, US National Whitewater Center and Charlotte Motor Speedway. Our on-site convenience store (the Shoppe), laundry room (the Soap), and business center are all open around the clock. When it's time to unwind we offer a variety of options including our fitness center (the Mat), outdoor sports court, pool, and barbecue pavilion. A hot breakfast buffet is included complimentary daily. We also offer a complimentary evening social Tuesdays, Wednesdays, and Thursdays. Pets are welcome with a non-refundable pet fee. ... more   less 

Additional Information about Sonesta ES Suites Charlotte

Address: 7925 Forest Pine Drive, Charlotte, NC 28273
Region: United States > North Carolina > Charlotte
Price Range: ₹ 8,413 - ₹ 14,705 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Charlotte 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Hotel Style:
#5 Family Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
#13 Best Value Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Charlotte staff and other travellers.
8 questions
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Detroit, Michigan
2 months ago
Baltimore, Maryland, United States
3 months ago
Washington DC, District of Columbia
5 months ago
Baltimore, Maryland, United States
Cape Coral, Florida
6 months ago

See all questions (8)

Questions? Get answers from Sonesta ES Suites Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are well insulated and quiet. Entry points are located on three sides of the property for easy access to your car.”
  • Second Bedroom
  • Kitchen and Entry From Sitting Area
  • Sitting Area From Kitchen
 of 5 bubbles RideHigh10, 26 Oct 2016 | Read review
“The two bedroom suite was a great size for a family of 4.”
 of 5 bubbles GigiBlues, 2 Oct 2016 | Read review
“I would not change a thing except the hand soap. You asked, so I answered. This is not a deal breaker, just my opinion. The Charlotte location is fantastic.”
 of 5 bubbles davidwT2663YW, 6 Sep 2016 | Read review
“Very nice spacious room, perfect location, really close to Carowinds, nice pool, good hot/cold breakfast! ”
 of 5 bubbles LoveSouthFlorida, 2 Sep 2016 | Read review
“Be sure to make your housekeeping requirements known.”
  • Hairs on the kitchenette backsplash
  • In room Heating/Cooling system vent
  • The fine quality cooking utensils
  • Hairs on the living room light fixtures
 of 5 bubbles StrongGrog, 1 Sep 2016 | Read review
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