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Sonesta ES Suites Charlotte

PricelineUS$ 162*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 172*
US$ 162*
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US$ 172*
US$ 172*
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Sonesta ES Suites Charlotte
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517 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta ES Suites Charlotte
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Showing 507: English reviews
Hinton
Reviewed 24 January 2017

Once again, I had a wonderful time during my stay here. Every employee went "above and beyond" to make my stay as comfortable as possible. This is truly a "home away from home", which is extremely important to me when I am traveling for an extended period of time. It is a real pleasure to stay here. I am looking...

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Helpful?
Thank jennyleeharvey
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

The best place ever for the best guests ever! Thank you for being a valued guest of the Sonesta ES Suites of Charlotte and your wonderful, kind words. It was a pleasure to serve you and we look forward to being your home away from home.

Reviewed 21 January 2017

I stayed in this hotel for a week, and was literally treated like royalty the entire time! I was at the beginning of a stressful two-week trip across the country (driving a 26’ truck, pulling my car, and traveling with an 11-week old pup with me), and had a million things to do before departing. They were over-the-top helpful, accommodating,...

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Helpful?
Thank Jennifer C
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte and welcome home! We truly appreciate the detailed 5 star review! I shared your kind words with the entire team and we are all so proud to have been part of a great experience. Our beautiful fully equipped suites are a great fit for extended stays as they are spacious...

Pittsburgh, Pennsylvania
Reviewed 20 January 2017

Spent several weeks here due to work. The front desk personnel are very helpful and friendly. The cleaning crew was also accommodating and did a through job. Always made sure to check if anything was needed.

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Thank paulbY8691BT
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte, we truly appreciate the positive feedback! As an extended stay hotel we understand the need for consistent service and a high cleanliness standard. Our goal is to be your home away from home for as long as you need us. It was a pleasure serving you and we hope you...

San Diego, California
Reviewed 20 January 2017

Beyond exceptional! I am a frequent traveler. I've stayed many hotels all over the globe. I plan to make this my hotel of choice. Beautiful, bright, spacious rooms, unparalleled kindness and professionalism in staffing.

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Thank JenniferCarlson
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for granting the Sonesta ES Suites of Charlotte the opportunity to be a part of your travels all over the globe. We are very pleased to know that your stay with us was a remarkable one. Our newly reimagined suites were redesigned with the guest’s best comfort in mind and we consider our team to be exceptional. We...

Washington DC, District of Columbia
Reviewed 11 January 2017 via mobile

This is the only property I will stay at while visiting Charlotte! The rooms are spacious and the beds are extremely comfortable! My room is always extremely clean, with great detail. Breakfast is always great, as there is such a variety (for a hotel). Love this place, the staff is the best!!!!

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Thank neicyham
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing Sonesta ES Suites of Charlotte and making us your hotel of choice when you travel to the Queen City. We are proud to provide the most comfortable beds in the area and I am particularly grateful to work with such a great team. We all truly are here to serve our guests and provide a great...

Oakville, Connecticut
Reviewed 28 December 2016

need to make the doors to the hotel rooms close quieter. Should offer Greek yogurt I personally like strawberry. The rooms were awesome we loved them and it worked out great for us. Loved the fireplace and the furniture outside to sit.

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Helpful?
Thank Lori P
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites Charlotte. Your feedback is very important to us and we will certainly look into ways to make the room doors close more quietly. We are so glad you loved our rooms and that you were able to enjoy our Courtyard which has a sport court to enjoy a basketball game and gas...

Spartanburg, South Carolina
Reviewed 27 December 2016

My stay at Sonesta ES Suites in Charlotte was very nice. The room was clean, the breakfast was great and the staff were very attentive. I will recommend this hotel to other people in my workplace. It was very nice.

Review collected in partnership with this hotel
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Helpful?
Thank joanmH8104CN
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing to stay at Sonesta ES Suites Charlotte. I am glad you found our suites both nice and clean. Our hot breakfast buffet changes each day so our guests are sure to find something delicious and satisfying. We appreciate your wonderful recommendation to other people in your workplace and we are committed to providing you and all...

Sarasota, Florida
Reviewed 21 December 2016

Very pleasant stay at this South Charlotte gem. The room was very clean and the staff more than pleasant. This is my second year coming to Charlotte and if I return this is where I will stay. The professional staff even forwarded mail to me..

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Thank Jed A
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte! Our staff is always willing to go above and beyond to make sure you have a pleasant experience with us. Our spacious reimagined suites are cleaned daily to ensure that our guests are comfortable and feel right at home as they should in any great hotel. We truly appreciate the...

Philadelphia, Pennsylvania
Reviewed 21 December 2016

Staff is excellent. Beds are most comfortable. If ever back in Charlotte I'll only stay at the sonesta. Easy access off but interstate. Had a great time while there and breakfast was excellent. Really enjoyed my trip.

Review collected in partnership with this hotel
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Helpful?
Thank MJ12360795
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for allowing Sonesta ES Suites of Charlotte the opportunity to be a part of your trip to the Queen City! Our reimagined suites are always great for a good night’s rest for our guests. The hotel is conveniently located less than 1 mile off of the 77 and 485 highways. We’re pleased to know that your stay with...

Detroit, Michigan
Reviewed 3 December 2016

After the third day of being told housekeeping "must have forgotten" to clean our room, it became clear that maintaining a clean hotel isn't a top priority here. Don't get me wrong - the front desk staff is VERY nice and polite. They are the saving grace of this property. But the room wasn't clean, the breakfast was very average,...

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Helpful?
Thank hobsonmedia
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites Charlotte. Please allow me to extend my sincerest apologies for the poor experience you had while staying with us. I am mortified that our team failed to live up to expectation and I have discussed your experience with my leadership team. I am confident that if you were to give us another...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Breakfast included
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The newly RE:imagined Sonesta ES Suites Charlotte located in the Arrowood Business District offers a choice of three recently updated spacious suite accommodations: studio, one bedroom and two bedroom/two bath. An extended stay hotel with suites featuring well-appointed kitchens, including microwave, coffee maker, apartment-sized refrigerator with ice maker, and stove top. Separate living and work areas come complete with complimentary high-speed internet, phone with personalized voicemail. We offer a premium cable package with over 65 total channels available. When you visit Charlotte, NC, the home of the Carolina Panthers, Charlotte Bobcats and NASCAR, you will find our hotel conveniently located to Bank of America Stadium, Time Warner Cable Arena, BB&T BallPark, Carowinds, Ray's Splash Planet, US National Whitewater Center and Charlotte Motor Speedway. Our on-site convenience store (the Shoppe), laundry room (the Soap), and business center are all open around the clock. When it's time to unwind we offer a variety of options including our fitness center (the Mat), outdoor sports court, pool, and barbecue pavilion. A hot breakfast buffet is included complimentary daily. We also offer a complimentary evening social Tuesdays, Wednesdays, and Thursdays. Pets are welcome with a non-refundable pet fee. ... more   less 

Additional Information about Sonesta ES Suites Charlotte

Address: 7925 Forest Pine Dr, Charlotte, NC 28273-4600
Region: United States > North Carolina > Charlotte
Price Range: ₹ 8,138 - ₹ 13,951 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Charlotte 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Hotel Style:
#5 Family Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
#14 Best Value Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Charlotte staff and other travellers.
10 questions
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Detroit, Michigan
8 months ago
Baltimore, Maryland, United States
9 months ago
Washington DC, District of Columbia
11 months ago
3 months ago

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Questions? Get answers from Sonesta ES Suites Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite but the heating exchange is terribly loud all night long. ”
148vickiep, 24 May 2017 | Read review
“I don't think there's a "bad" room in this hotel. It's such a lovely overall environment!”
jennifercU6209YS, 21 Jan 2017 | Read review
“The rooms are well insulated and quiet. Entry points are located on three sides of the property for easy access to your car.”
  • Second Bedroom
  • Kitchen and Entry From Sitting Area
  • Sitting Area From Kitchen
RideHigh10, 26 Oct 2016 | Read review
“The two bedroom suite was a great size for a family of 4.”
GigiBlues, 2 Oct 2016 | Read review
“I would not change a thing except the hand soap. You asked, so I answered. This is not a deal breaker, just my opinion. The Charlotte location is fantastic.”
davidwT2663YW, 6 Sep 2016 | Read review
5 of 5
Priceline
US$ 162* /night
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Orbitz.comUS$ 172
Booking.comUS$ 172
Expedia.comUS$ 172
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Prices are for 1 room, 2 adults
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