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Sonesta ES Suites Charlotte

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Sonesta ES Suites Charlotte
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487 Reviews from our TripAdvisor Community

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Showing 478: English reviews
Detroit, Michigan
Level Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 days ago NEW

After the third day of being told housekeeping "must have forgotten" to clean our room, it became clear that maintaining a clean hotel isn't a top priority here. Don't get me wrong - the front desk staff is VERY nice and polite. They are the saving grace of this property. But the room wasn't clean, the breakfast was very average,... More 

Helpful?
Thank hobsonmedia
Charlotte, North Carolina
1 review
Reviewed 1 week ago

The location was very convenient re access to highways, restaurants and shopping. The hotel staff was wonderful and provided storage for medical equipment we needed for my mom. (Oxygen tanks, wheelchair and oxygen concentrator).. They were kind enough to have it in the room when we checked in. Great price and great amenities. Only concern was the height of the... More 

Helpful?
Thank aejkwilson
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites to host you and your lovely family during your family reunion. Our hotel is conveniently located near the 77 and 485 highways and Uptown Charlotte is a very easy 15-minute commute. We know that having the medical equipment for your mother was important so we made sure it was on-hand upon your... More 

Williamsburg, Virginia
Level Contributor
167 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 1 week ago via mobile

We stayed at the Sonesta for 3 nights with our two labs and thorough enjoyed the hotel. The people at the front desk are very knowledgeable and nice. We had a 1 bedroom suite and it was great for the price. My husband brought breakfast back to the room daily and it was fantastic compared with most hotels. The sonesta... More 

Helpful?
Thank Karen H
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte, we are very pleased to know that you and your furry friends were able to enjoy your stay with us. Our front desk team is always guest ready and prepared to ensure that your stay with us falls nothing short of amazing. Our one bedroom suite is a great option,... More 

Virginia Beach, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

We had to move out of our house and our home office temporarily. The Sonesta ES Charlotte was perfect for us. The parking was good and the property was clean. It was always a pleasure to see a few to several people hanging out visiting in the main floor sitting room. The staff was friendly, helpful and professional.

Helpful?
Thank JudyPerrine
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing Sonesta ES Suites for your lodging solutions! Our hotel is a great fit for many travelers. Our reimagined suites offer a kitchenette area equipped with a full sized fridge and 2 burner stove top as well as a spacious living room area. Our goal is to create a friendly and comfortable environment so that our guests... More 

Stockholm, Sweden
Level Contributor
135 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 4 weeks ago via mobile

The suites and the whole hotel have been fully renovated. They look great. The suite was very comfortable and the kitchen very handy. The sofa bed was comfortable. The breakfast above the expectations for such a hotel.

Helpful?
Thank Andres_and_Angela
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites Charlotte. We are very pleased to know that you had the chance to experience our reimagined hotel. Our suites are spacious and include a fully equipped kitchen, as well as a living room with a pullout sofa in our one or two bedroom suites. Hats off to our chefs that serve our... More 

Pensacola
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 4 weeks ago

First off, I could tell that this building has been in place for a number of years. It has some signs of wear, but, Sonesta has really upgraded the entire facility. The rooms were large, I was there for weeks on business and the kitchen was awesome to have in the room. The staff is amazing, always willing to help,... More 

Helpful?
Thank Viking28
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte for your extended stay, we really appreciate the detailed and positive feedback. Our hotel is newly reimaged so you are able to enjoy modern and vibrant suites that are spacious and well appointed. Our staff is professional and passionate always putting our guests first. Our complimentary breakfast is served hot... More 

Charlotte
1 review
Reviewed 31 October 2016

Myself and Family went for scarowinds and shopping. Hotel was great easy to get to. Clean and overall a great experience. We will be back in June && July for other trips to Carowinds. Awesome pool just a little cold for when we went.

Review collected in partnership with Sonesta

Helpful?
Thank darrellr577
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites Charlotte for your Weekend Getaway to Scarowinds. We are so glad you had a great experience and found our suites clean and comfortable. We look forward to seeing you again next year. More 

Orange
1 review
Reviewed 27 October 2016

I went to Charlotte with my son and we had a great stay. The breakfast was excellent, the rooms and entire hotel were clean, the staff was extremely friendly, and it was a great location! We would definitely stay here again!

Review collected in partnership with this hotel

Helpful?
Thank kgrang_488303
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES of Charlotte! Your positive feedback is great motivation for our team and makes us so proud to work here. We appreciate the great review and we look forward to your return. More 

Raleigh, North Carolina
1 review
Reviewed 27 October 2016

Nice spacious room, everything was clean and well kept. Very friendly staff. Close to Carowinds. Only complaint is the bathroom didn't have an exhaust fan, but other than that would stay here again without hesitation.

Review collected in partnership with this hotel

Helpful?
Thank mholley579
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for making Sonesta ES Suites Charlotte a part of your weekend Getaway! Our reimagined suites are a great fit for traveling families that are looking for plenty of space and need to be close to some fun places in Charlotte. Our complimentary breakfast is also a great budget saver for families and our guests can enjoy a great... More 

Moultrie
1 review
Reviewed 27 October 2016

Wanted a extremely nice place to stay snd staff that was friendly we got all that and some staff went above what is required as well as food breakfast and dinner was closest thing to home tat i had gotten family oriented and clean roms beds slept great

Review collected in partnership with this hotel

Helpful?
Thank addertong
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte and your wonderful five star review. Our entire staff is always ready to ensure that every guest feels welcomed upon their arrival at our hotel. Thank you for making us your home away from home and hope to see you again soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The newly RE:imagined Sonesta ES Suites Charlotte located in the Arrowood Business District offers a choice of three recently updated spacious suite accommodations: studio, one bedroom and two bedroom/two bath. An extended stay hotel with suites featuring well-appointed kitchens, including microwave, coffee maker, apartment-sized refrigerator with ice maker, and stove top. Separate living and work areas come complete with complimentary high-speed internet, phone with personalized voicemail. We offer a premium cable package with over 65 total channels available. When you visit Charlotte, NC, the home of the Carolina Panthers, Charlotte Bobcats and NASCAR, you will find our hotel conveniently located to Bank of America Stadium, Time Warner Cable Arena, BB&T BallPark, Carowinds, Ray's Splash Planet, US National Whitewater Center and Charlotte Motor Speedway. Our on-site convenience store (the Shoppe), laundry room (the Soap), and business center are all open around the clock. When it's time to unwind we offer a variety of options including our fitness center (the Mat), outdoor sports court, pool, and barbecue pavilion. A hot breakfast buffet is included complimentary daily. We also offer a complimentary evening social Tuesdays, Wednesdays, and Thursdays. Pets are welcome with a non-refundable pet fee. ... more   less 

Additional Information about Sonesta ES Suites Charlotte

Address: 7925 Forest Pine Drive, Charlotte, NC 28273
Region: United States > North Carolina > Charlotte
Price Range: ₹ 8,387 - ₹ 14,728 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Charlotte 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Hotel Style:
#5 Family Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
#13 Best Value Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Charlotte staff and other travellers.
8 questions
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Detroit, Michigan
2 months ago
Baltimore, Maryland, United States
3 months ago
Washington DC, District of Columbia
5 months ago
Baltimore, Maryland, United States
Cape Coral, Florida
6 months ago

See all questions (8)

Questions? Get answers from Sonesta ES Suites Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are well insulated and quiet. Entry points are located on three sides of the property for easy access to your car.”
  • Second Bedroom
  • Kitchen and Entry From Sitting Area
  • Sitting Area From Kitchen
 of 5 bubbles RideHigh10, 26 Oct 2016 | Read review
“The two bedroom suite was a great size for a family of 4.”
 of 5 bubbles GigiBlues, 2 Oct 2016 | Read review
“I would not change a thing except the hand soap. You asked, so I answered. This is not a deal breaker, just my opinion. The Charlotte location is fantastic.”
 of 5 bubbles davidwT2663YW, 6 Sep 2016 | Read review
“Very nice spacious room, perfect location, really close to Carowinds, nice pool, good hot/cold breakfast! ”
 of 5 bubbles LoveSouthFlorida, 2 Sep 2016 | Read review
“Be sure to make your housekeeping requirements known.”
  • Hairs on the kitchenette backsplash
  • In room Heating/Cooling system vent
  • The fine quality cooking utensils
  • Hairs on the living room light fixtures
 of 5 bubbles StrongGrog, 1 Sep 2016 | Read review
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