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Hilton Garden Inn Charlotte North

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#41 of 178 Hotels in Charlotte
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Charlotte North
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431 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Charlotte North
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Showing 426: English reviews
Boynton Beach, Florida
Reviewed 28 October 2016 via mobile

As a business traveler you come to expect certain things like friendly check in, a tv that works, a/c that you can control, coffee in the room and being charged properly so you can expense it. Hilton Garden Inn in Charlotte North failed in all these areas. I knew it was not going to go well when upon arrival the...

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Helpful?
Thank Mike K
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Dear Valued Guest, First, we appreciate you taking the time to share your experience with us. Secondly, please accept our apologies for the inconvenience that you experienced. This is not indicative of how we do business. We are going to have a very serious conversation with the front desk agent as that is never an appropriate response in any field...

Lafayette, LA, United States
Reviewed 21 October 2016

Staff was very welcoming. The maid service left a dirty bath towel in my bathroom and my bed was missing a wheel under one of the feet. Other than these two issues, the stay was great. Breakfast was great.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Blake L
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you for taking the time to tell us about your stay! We take great pride in our hotel and staff. We apologize for the inconvenience that you experienced, if you would be able to call the hotel and speak with the manager so we can gather additional information about your stay. Thank you also for sharing how wonderful our...

South carolina
Reviewed 19 October 2016

I attended a wedding, rooms were clean, front desk personelle was not too friendly as other Hilton Hotels I have stayed in. Housekeepers was very friendly and helpful. Disappointed because breakfast was not provided for free

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dorethar595
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you for taking the time to share your experience with us. We strive to ensure that our front desk takes care of all of our guests. A Manager at the hotel would be happy to take your phone call for you to provide with us additional information on where our front desk team feel short of your expectations. Additionally,...

Atlanta, United States
Reviewed 14 October 2016

No FREE breakfast, NO FREE breakfast, No FREE breakfast, No FREE breakfast, no free breakfast, go to Bob Evans next door, Bob Evans fod was sooooo good! No FREE breakfast here, no free breakfast here, booooo hiiissssss,

Review collected in partnership with Hilton Garden Inn
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Thank Jill F
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Dear Valued Guest, we truly appreciate your staying with us at the Hilton Garden Inn Charlotte North where we pride ourselves on guest satisfaction, our beautiful fresh and clean rooms, and all of our wonderful amenities, including our restaurant. A standard for our beautiful Garden Inn brand is that breakfast is done by our Garden Grille & Bar. We do...

Miami, United States
Reviewed 14 October 2016

This gem is perfectly located near convenient food choices (Bob Evans, Asian Fondue, etc.) and all the main highways. The room was spacious and clean. Staff were friendly and helpful. We will definitely stay there again next year when we visit for the NASCAR race.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Marie B
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you! We are happy to hear that you enjoyed your time with us! We are just a short drive to all that is NASCAR. There are also lots of great restaurants around our hotel, and if you cross just over the highway less than 1/2 mile, you'll find even more great places to eat. Don't forget when you come...

Richlands, United States
Reviewed 12 October 2016

They care about the guest and think ahead for any unexpected emergencies. When I arrived at the Hilton Garden Inn Charlotte AIRPORT and was told they gave my room away I went into a panic. I had just drove 6 hours through Hurricane Mathew and the last thing I expected was to be told I had no room. I had...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rebecca K
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you for taking the time to tell us about your recent stay! We are happy to hear that you enjoyed our staff and our hotel. We hope you had a nice time while in Charlotte and that you'll be back to visit our beautiful city again soon!

Reviewed 7 October 2016

Very nice staff at this hotel, helpful and kind, they go out of there way to help you and give you good information. They welcomed us as a Hilton Honors member. Kitchen staff was excellent also, food was great to eat, particularly after a long day driving down highway 77. Internet service was great.

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Thank dcallum
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Long drives are never fun after the first couple of hours. It's always nice to come and check in to a nice clean hotel, and then to not have to worry about where to eat. It's even better when the hotel has a restaurant, and the restaurant is bright and beautiful, and the food is delicious! We love to hear...

Sylvester, West Virginia
Reviewed 5 October 2016

We stayed 3 days while visiting the Charlotte area. The staff members were courteous and friendly, the room was clean. The inn is located conveniently close to the NASCAR Hall of Fame and the Charlotte Motor Speedway.

Review collected in partnership with Hilton Garden Inn
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Thank marilynd208
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

All things NASCAR are super close to our hotel! We are centrally located, and are a short 10 mile drive to the Charlotte Motor Speedway, the NASCAR Hall of Fame and the Race Shops in Mooresville are just 20 miles from us. Our location is perfect for NASCAR Fans! We are so happy to hear that you enjoyed your stay...

Thompson s Station, Tennessee
Reviewed 28 September 2016

Had never stayed at a Hilton Garden, so didn't know what to expect. Very pleasantly surprised...property was clean, well-lit, nice furnished, and the staff went out of their way to be courteous and helpful. Would stay there again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Betty W
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you so much! We are so happy that were your first Hilton Garden Inn! We love our brand and all the amazing amenities and features with our restaurant, swim through indoor out door pool, room service and more! It's great to hear that you enjoyed your stay, and we will look forward to having you stay with us again...

Hartsville, South Carolina
Reviewed 22 September 2016

This hotel experience was great and I will stat at this hotel again.I will put it as my first stop every time I visit Charlotte area. Plus its near areas I know and love. I appreciate everything you offer

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank equitam
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Well thank you very much! We love to hear that you had such a great time at our hotel, and were able to enjoy all of our amenities! Hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At the Hilton Garden Inn North - Charlotte hotel, you'll find everything you need including complimentary high-speed internet access and remote printing provided by Printer-On, now in all guest rooms. This Hilton Garden Inn Charlotte, NC hotel is easily accessible from North Carolina Interstate I-77 at WT Harris Boulevard, Exit 18. ... more   less 

Additional Information about Hilton Garden Inn Charlotte North

Address: 9315 Statesville Road, Charlotte, NC 28269
Region: United States > North Carolina > Charlotte
Price Range: ₹ 7,585 - ₹ 14,845 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte North 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte
Charlotte Hilton
Hotel Style:
#19 Family Hotel in Charlotte
#20 Romantic Hotel in Charlotte
#23 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Charlotte North staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Charlotte North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5