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Hilton Garden Inn Charlotte North

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#41 of 176 Hotels in Charlotte
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Charlotte North
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416 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Charlotte North
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Showing 412: English reviews
Reviewed 2 January 2017

We were traveling from PA to FL, coming home from the Christmas holiday. After a fun vacation we were all tired and decided stopping for the night was the nest option. I booked the hotel online from my cell as we drove down the interstate. Check-in was smooth and efficient. We were in our room within 15 minutes of pulling...

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Thank Jennifer H
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Smooth and Efficient, we like to hear that! Glad you had a great experience with us, as well as a great nights rest for the rest of your drive. We hope you will stay again! There's lots to do in Charlotte from museums to the U.S. National Whitewater Center and so much more, we hope you'll come back again to...

Lisbon, Ohio
Reviewed 29 December 2016

Great accommodations. Great service. The made-to-order breakfast was great. We stayed on our way to Disney and were so pleased that we stayed on our way back from Disney. Will definitely be back! Thank you!

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Thank X1332JNdavidd
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We are glad to hear that we were a great start and end to your magical vacation! At Hilton Garden Inn we strive to give all our guests a warm welcome and anticipate their needs. We hope that you will be back again, there's so much to do and see in Charlotte, you can make another vacation out of it!...

Minneapolis, Minnesota
Reviewed 13 December 2016

I travel for work and stay most often in Hilton Garden Inns so I feel like I've seen them all. There's not really tons of differences between them but some properties are a bit fancier than others. I've stayed at this particular HGI 4 times now and this one could do with a little updating. Rooms - some of the...

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Thank Astoria3
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We appericate your taking the time to share your experience with the your recent stays at our hotel. This summer we installed all new mattresses in our guest rooms, all new pillows, curtains, and as you noticed our new lamps. We are on track to do several other wonderful touches coming up in 2017. We pride ourselves on providing our...

Asheville
Reviewed 7 December 2016

Nice Hotel but rooms dated. New carpet needed and poor pillows. New TV's and new lamps with cell phone jacks have been added. The bathrooms were nice but still dated. Front desk could were fine but not as friendly as expected in most Hilton Garden Inn. Great location to I-77.

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Thank Drew N
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We are glad that you enjoyed our hotel, and our great location off I-77, close to I-85 and I-485. You also were able to enjoy our new lamps. Our mattresses and pillows were all updated this summer, and have even more great things coming in 2017. Please feel free to call the hotel and speak with any of our managers...

Miami, United States
Reviewed 30 November 2016

We had a great time in Charlotte and Hilton Garden made it so much better. Our experience was very enjoyable. The staff was very kind and helpful. The breakfast had a great selection and their coffee was wonderful. The hotel had a great location. Definitely will stay here again.

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Thank ernestom749
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We totally agree with you. We do think that our coffee is pretty great too! Thank you for sharing your experience. All of these elements are so important to us in the hospitality industry to give all our guest that "Friendly Southern Hospitality." Looking forward to your next stay with us!

Miami, Florida
Reviewed 29 November 2016

I was passing through on my way up north. I decided to stay here because there was an indoor pool and restaurant. Staff where great & hospitable. When I got to my room the whirlpool was extremely dirty. Yikes.

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Thank Laurie B
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you for selecting our hotel to stay with on your way up North. Our indoor/outdoor pool is a great feature of our hotel. We also appreciate your feedback about your whirlpool, we apologize that you had that experience. The management staff at the hotel would invite the opportunity to speak with you regarding this and if you could share...

Lehigh Acres, United States
Reviewed 27 November 2016

The hotel was exceptional as far as the front desk and breakfast concierge, but the bedding was just unacceptable! I did request that the bedding be changed, but it never happened. The front desk staff did comp me a one stay because of the bedding incident.

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Thank albertg416
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We appreciate your taking the time to share your experience with us, we are so happy to hear that you enjoyed our front desk and breakfast staff. This summer we had all new mattress installed in our rooms, new pillows, and other elements of the room. Additionally, on a monthly basis we order new linen for the rooms and our...

Charlotte, United States
Reviewed 25 November 2016

Treated me like family, the professionalism was beyond compare. The Staff were polite and helpful when questions were asked.the experience of the staff was a tribute to the Hilton name. Would definitely stay again, and bring the kids next time.

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Thank 572donaldw
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Wow. Thank you for your kind words about our hotel. We truly appreciate you taking the time to share such nice things about your stay with us. Our goal always for every guest is to have exactly the same wonderful, amazing experience that you had with us. We hope that you bring the kids next time! They'll be able to...

New Orleans
Reviewed 22 November 2016 via mobile

My husband and I stopped here en route to see family for Thanksgiving. It was fine, passable, nothing special. Could use a little cosmetic work (like painting doors, walls that are scuffed) but otherwise, clean and safe and pleasant. I'm not sure why they charge for breakfast, as it is not terribly different than free continental breakfasts at other Hilton...

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Thank corklevy
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We appreciate you taking the time to share your experience with us. We hope you'll stay with us on your way home after the Thanksgiving holiday. Our staff is trained to go above and beyond for our guests, and we would like to be more than just fine in your eyes. Our maintenance staff is actually in the process of...

Charlotte, North Carolina
Reviewed 19 November 2016

The TV in the room didn't work, and the heat in one of the rooms weren't working, this was a special event for my daughters 10th birthday so we had a sleep over they weren't able to watch TV in either room

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Thank H5000OWmargaretw
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Dear Valued Guest, We are so sorry to hear that these things happened during your stay. These are not typical occurrences at our hotel, and usually when the TV's aren't working it's a quick and easy fix as the housekeepers sometimes bump the cords when cleaning. Please help to make us aware of these, and if you would like to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At the Hilton Garden Inn North - Charlotte hotel, you'll find everything you need including complimentary high-speed internet access and remote printing provided by Printer-On, now in all guest rooms. This Hilton Garden Inn Charlotte, NC hotel is easily accessible from North Carolina Interstate I-77 at WT Harris Boulevard, Exit 18. ... more   less 

Additional Information about Hilton Garden Inn Charlotte North

Address: 9315 Statesville Road, Charlotte, NC 28269
Region: United States > North Carolina > Charlotte
Price Range: ₹ 8,050 - ₹ 15,118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte North 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Hotels.com, Booking.com and HotelsforEveryone so you can book your Hilton Garden Inn Charlotte North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte
Charlotte Hilton
Hotel Style:
#19 Family Hotel in Charlotte
#20 Romantic Hotel in Charlotte
#23 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Charlotte North staff and other travellers.
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over a year ago

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Questions? Get answers from Hilton Garden Inn Charlotte North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“501 = old noisy thermometer/unit & you can hear the loud generator outside. 418 had modern thermometer/unit.”
 of 5 bubbles Astoria3, 13 Dec 2016 | Read review
“Big, Beautiful, Reasonably Priced”
 of 5 bubbles blaquea2016, 31 Oct 2016 | Read review
“Corner suite was a good choice for us”
 of 5 bubbles dcallum, 7 Oct 2016 | Read review
“Choose a room that is closer to the stairs - they tend to be quieter.”
 of 5 bubbles kunkelc, 2 Jul 2016 | Read review
“Second floor, away from elevators.”
 of 5 bubbles Branmar2014, 17 Apr 2016 | Read review
5 of 5