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Hilton Garden Inn Charlotte North

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#40 of 180 Hotels in Charlotte
Certificate of Excellence
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Hilton Garden Inn Charlotte North
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393 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Miami, United States
1 review
Reviewed 4 days ago NEW

We had a great time in Charlotte and Hilton Garden made it so much better. Our experience was very enjoyable. The staff was very kind and helpful. The breakfast had a great selection and their coffee was wonderful. The hotel had a great location. Definitely will stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank ernestom749
Miami, Florida
Level Contributor
3 reviews
Reviewed 5 days ago NEW

I was passing through on my way up north. I decided to stay here because there was an indoor pool and restaurant. Staff where great & hospitable. When I got to my room the whirlpool was extremely dirty. Yikes.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Laurie B
Charlottesville, Virginia
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 days ago NEW

My wife and I stayed here during the Thanksgiving holiday. The hotel is located in a very convenient place with lots of restaurants and shopping close by. The staff is very friendly and the hotel was clean and quiet. The best part was the breakfast, including made-to-order omelettes. It was our second time staying at this hotel and we would... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 477ryann
Lehigh Acres, United States
1 review
Reviewed 1 week ago

The hotel was exceptional as far as the front desk and breakfast concierge, but the bedding was just unacceptable! I did request that the bedding be changed, but it never happened. The front desk staff did comp me a one stay because of the bedding incident.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank albertg416
Charlotte, United States
1 review
Reviewed 1 week ago

Treated me like family, the professionalism was beyond compare. The Staff were polite and helpful when questions were asked.the experience of the staff was a tribute to the Hilton name. Would definitely stay again, and bring the kids next time.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 572donaldw
New Orleans
Level Contributor
69 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 week ago via mobile

My husband and I stopped here en route to see family for Thanksgiving. It was fine, passable, nothing special. Could use a little cosmetic work (like painting doors, walls that are scuffed) but otherwise, clean and safe and pleasant. I'm not sure why they charge for breakfast, as it is not terribly different than free continental breakfasts at other Hilton... More 

Helpful?
Thank corklevy
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We appreciate you taking the time to share your experience with us. We hope you'll stay with us on your way home after the Thanksgiving holiday. Our staff is trained to go above and beyond for our guests, and we would like to be more than just fine in your eyes. Our maintenance staff is actually in the process of... More 

Charlotte, North Carolina
1 review
Reviewed 2 weeks ago

The TV in the room didn't work, and the heat in one of the rooms weren't working, this was a special event for my daughters 10th birthday so we had a sleep over they weren't able to watch TV in either room

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank H5000OWmargaretw
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Dear Valued Guest, We are so sorry to hear that these things happened during your stay. These are not typical occurrences at our hotel, and usually when the TV's aren't working it's a quick and easy fix as the housekeepers sometimes bump the cords when cleaning. Please help to make us aware of these, and if you would like to... More 

Arlington tx
1 review
Reviewed 2 weeks ago

My plane arrived early and the staff were kind enough to let s check in early. The hotel was clean and quiet. I ordered room service and it was delivered in a very timely manner. I enjoyed my stay and would recommend it.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank tjama83
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

Thank you for taking the time to share your experience with us! It's great to hear that you were able to experience our room service, it's one of the amazing things about Hilton Garden Inn's. Who doesn't love rooms service with delicious food? Thank you again and we hope to see you again soon! More 

Rocklin, California
1 review
Reviewed 3 weeks ago

Food was not fresh, doors slamming all hours of the night, maids didn't remove trash, front desk host gave me bad directions to a location. Reservations was for a king bed and was given a suits, also paid for a suite.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A5359EQrobertp
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We appreciate your taking the time to tell us about your stay. The things you listed about your stay, are things that we would like to hear from you in more detail to our management staff, so we can address the issues with our staff to ensure that the things in our control do not happen again. Please contact us... More 

Baldham, Germany
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 weeks ago

It is a well located hotel for the ones doing business in the northern parts of Charlotte, good infrastructure, service oriented staff which is always happy to go the extra mile. I am only attending the breakfast which could be improved (quality and variety)

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 1964DirkE
hiltonharris_gm, Manager at Hilton Garden Inn Charlotte North, responded to this review

We are so happy to hear that you enjoyed your stay with us! We do take great pride in our breakfast and offer a full cooked to order element, the chefs can make almost anything you can imagine for breakfast. If you have additional suggestions on how we could improve be happy to hear them. Thank you again for staying... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At the Hilton Garden Inn North - Charlotte hotel, you'll find everything you need including complimentary high-speed internet access and remote printing provided by Printer-On, now in all guest rooms. This Hilton Garden Inn Charlotte, NC hotel is easily accessible from North Carolina Interstate I-77 at WT Harris Boulevard, Exit 18. ... more   less 

Additional Information about Hilton Garden Inn Charlotte North

Address: 9315 Statesville Road, Charlotte, NC 28269
Region: United States > North Carolina > Charlotte
Price Range: ₹ 7,729 - ₹ 15,594 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte North 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Priceline, Orbitz, Odigeo and Travelocity so you can book your Hilton Garden Inn Charlotte North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte
Charlotte Hilton
Hotel Style:
#19 Family Hotel in Charlotte
#20 Romantic Hotel in Charlotte
#23 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Charlotte North staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Hilton Garden Inn Charlotte North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Big, Beautiful, Reasonably Priced”
 of 5 bubbles blaquea2016, 31 Oct 2016 | Read review
“Corner suite was a good choice for us”
 of 5 bubbles dcallum, 7 Oct 2016 | Read review
“Choose a room that is closer to the stairs - they tend to be quieter.”
 of 5 bubbles kunkelc, 2 Jul 2016 | Read review
“Second floor, away from elevators.”
 of 5 bubbles Branmar2014, 17 Apr 2016 | Read review
“There's really no views to be had (except of the surrounding shopping center). Less traffic noise on higher floors.”
  • Television
  • Desk and Chair
  • Bathroom Counter with Bath Amenities
  • Bathtub Drain with Loose Metal Plate
  • Showerhead with Grime
  • Microwave, Mini-Fridge, and Keurig Coffeemaker
  • Mechanical Thermostat
  • Chair and Ottoman
 of 5 bubbles EvoUSA, 19 Nov 2015 | Read review
5 of 5
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