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Omni Charlotte Hotel

2,187 reviews
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Traveller (196)
Room & Suite (117)
Pool & Beach (8)
Overview
  • Excellent41%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible6%
Travellers talk about
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Omni Charlotte Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,187)Write a Review
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381 - 385 of 2,171 reviews
Reviewed 29 January 2017

Omni Charlotte met my very high standards and expectations in every regard. Omni Charlotte totally deserves the time it took to write this review because of the exceptional and high level of service I received as a guest for check-in, room service, luggage assistance, valet...More

Review collected in partnership with Omni Hotels & Resorts
Thank pauletted471
Reviewed 27 January 2017

First time staying at this motel but family members are repeat vacationers here. Rooms were very nice. Had noise from street but hotel can't control that. Close to activities we were participating in. I would stay there again.

Review collected in partnership with Omni Hotels & Resorts
Thank wwall1197
Reviewed 25 January 2017

I've stayed in Charlotte dozens of times, and usually at the Omni. The rooms are very spacious and convenient for business travelers. The staff is great, and the managers stay on top of things. In general they are pretty generous with upgrades if there is...More

Thank pauiiov
Reviewed 21 January 2017

Shortly after check-in, and with a "do not disturb" sign on the door, someone entered my room with a key. The only thing that stopped them was the security latch on the door. Security traced the entry to a maid. There was NO reason for...More

Review collected in partnership with Omni Hotels & Resorts
Thank N8696CFkimberlys
Reviewed 20 January 2017 via mobile

Found two glass shards in my shower. Thank god I saw them before I stepped in or it would have been a disaster. You know that means they clean the drinking glasses in the shower. Room was unimpressive. On a positive note, bed and pillows...More

Thank mesorrent
Response from Jason B, Manager at Omni Charlotte HotelResponded 11 September 2017

Thank you for staying with us at the Omni Charlotte Hotel. We would like to apologize for the inconveniences you endured during your stay in relation to housekeeping. I have shared your comments with the Housekeeping team to ensure the proper training is in place....More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$ 170 - US$ 451 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 170 - US$ 451 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
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Traveller (196)
Room & Suite (117)
Pool & Beach (8)
Dining (5)
Hotel & Grounds (132)
Bathroom (25)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Christine A
17 April 2017|
Answer
Response from David P | Property representative |
The hotel does not offer a shuttle. However Charlotte Area Transit (CATS) operates the Airport Sprinter that picks up at the airport every 20 minutes weekdays and 30 minutes on weekends and evenings at a cost of $2.20
0
Votes
TBains
15 April 2017|
AnswerShow all 2 answers
Response from David P | Property representative |
We do have connecting rooms. Please just called the hotel directly to make arrangements
0
Votes
tinydancerath
9 March 2017|
AnswerShow all 2 answers
Response from Al M | Reviewed this property |
Sorry, no idea
0
Votes
Room Tips
"Common areas under renovation. Ask for a high floor"
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"wait until the construction is done"
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"Booking cancelled because of renovation with no apologies"
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"Make sure you get one that does not face Trade Street!"
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