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Omni Charlotte Hotel

2,158 reviews
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Traveller (195)
Room & Suite (117)
Pool & Beach (8)
Overview
  • Excellent41%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible6%
Travellers talk about
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Omni Charlotte Hotel
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,158)Write a Review
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21 - 25 of 2,142 reviews
Reviewed 4 weeks ago

I travel extensively and showing up at a hotel counter is one of those critical moments where you can measure if a hotel cares about its customers. Omni miserably failed that moment. Not only did they cancel a 2-day stay but they did not even...More

Thank cmorin79
Reviewed 4 weeks ago

I was surprised the building was under construction when we arrived. No mention was made of this when making the reservation. Construction in the morning was noisy. The construction was unsightly and the layout of the hotel is rather confusing, like a maze inside.

Review collected in partnership with Omni Hotels & Resorts
Thank 393philipt
Reviewed 4 weeks ago

This is a hard one to write because I like Omni Hotels. This place is undergoing renovations of both the public spaces and the rooms, and it’s really a mess. The renovations are certainly needed because the place was falling way behind all the newer...More

Thank Molliebclyde
Response from tkermabon, General Manager at Omni Charlotte HotelResponded 4 weeks ago

Dear "Molliebclyde," Thank you very much for your kind review after your recent stay. We're pleased to know you valued the service provided yet understand the renovation work we are undergoing negatively impacted your experience overall. We are hopeful we will have the opportunity to...More

Reviewed 4 weeks ago

Sheets on the bed felt wet I felt rushed at check in and check out Convenient to the Epicenter Nice shopping mall in the lobby Within walking distance to many food and shopping areas Workers can be snippy at times when asked questions

Review collected in partnership with Omni Hotels & Resorts
Thank 44janaem
Reviewed 4 weeks ago

Overall the hotel and room were very nice. but the bed sheets was soiled with bright red blood spots and there were several long black hairs on the pillows. The tub was "peeling" all around the top of tub. On a good note, the lady...More

Review collected in partnership with Omni Hotels & Resorts
Thank terric166
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Traveller (195)
Room & Suite (117)
Pool & Beach (8)
Dining (5)
Hotel & Grounds (131)
Bathroom (25)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$ 148 - US$ 387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 148 - US$ 387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
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