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Courtyard Charlotte City Center

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Courtyard Charlotte City Center
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369 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Charlotte City Center
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Showing 361: English reviews
Charlotte, North Carolina
Reviewed 26 February 2015

I stayed one night on business. This is a simple but comfortable hotel with ample sized rooms. It was very quiet, the bed was comfy (although the sheets seemed a little scratchy), and with decent amenities. No safe in the room (front desk has available). Nice fitness center, nice café area in the lobby, and I really like the location...

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Helpful?
Thank Betsy B
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

We are pleased to hear that you enjoyed your stay with us here in Charlotte! It is our goal to provide you with the most comfortable and productive stay possible. Thank you for taking the time to share your positive experience!

Charleston, South Carolina, United States
Reviewed 22 February 2015

The parking decks and offices occupy the first maybe 10 floors and then the hotel rooms start. The elevators were quite confusing. The staff was very nice and the room was as expected for a Courtyard. We ate in the lobby lounge and the salad was very good. The wings had very little meat on them. Breakfast was done really...

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1Thank Sean F
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to share your experience. We value your kind compliments of the staff and are happy to hear that you enjoyed your stay with us here in Uptown Charlotte!

Reviewed 18 February 2015

My wife and I stayed for 3 nights at the Courtyard for our Anniversary/Valentines, initially we booked a executive suite, but forgot to tell our bank we were traveling. We ended up only being able to use our checking after explaining to our bank that we were traveling, alas we only had $699 available in this account until the next...

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2Thank matthiasbreyer
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to share your positive feedback! I am delighted to hear that you enjoyed your stay with us here in Charlotte.

Cary, North Carolina, United States
Reviewed 13 February 2015

My husband and I enjoyed staying here for a get-away weekend. The staff were pleasant and welcoming. Our room, which had a king bed and small sofa was attractively decorated. The room and bathroom were spotlessly clean and well maintained. (Room also had a mini fridge.) Hallways were clean and attractive. It was great to park the car at check...

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2Thank Eileen O
ConcordHospitality, General Manager at Courtyard Charlotte City Center, responded to this review

Dear Eileen O, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and friendly service. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area....

Rochester NY
Reviewed 5 February 2015

My husband and I stayed here while visiting our daughter who lives in Charlotte and enjoyed it. This hotel is located downtown and was a good choice for us because of it's proximity to the light rail. It is an excellent choice if you are going to a baseball or football game as well. The rooms were clean and well...

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Helpful?
1Thank roxgal
ConcordHospitality, General Manager at Courtyard Charlotte City Center, responded to this review

Dear roxgal, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. You feedback, which highlights our successes and areas for improvement, helps us to achieve that goal. We...

North Carolina
Reviewed 23 December 2014

I stayed here for 5 nights in mid December on business, arriving on a Sunday afternoon and able to dodge football game traffic with the stadium just a few blocks away. Parking is relatively easy. There are both valet and self park options. I chose to self park in the adjacent garage at $12 a night. Check in was fast...

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Helpful?
1Thank Mellicon
ConcordHospitality, General Manager at Courtyard Charlotte City Center, responded to this review

Dear Mellicon, We are happy to hear from you and value your kind review. It is encouraging to know that you liked our valet, comfortable beds, speedy elevators, and efficient associates; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed and valued as they foster change for the better....

Rocky Mount, Virginia, United States
Reviewed 19 December 2014

Everything was great here.... clean rooms and nice decor. The mattress was so comfortable. I didn't want to part ways with it... the breakfast tasted really good.... LocatIon was great... right next to epicenter. Nice option of cars in the front of the hotel. will definitely stay again.

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1Thank MzKenya
ConcordHospitality, General Manager at Courtyard Charlotte City Center, responded to this review

Dear MzKenya, I'm delighted to hear of the comfort you and your sister experienced at our hotel. I'm glad you enjoyed the area. Thank you for staying with us and for your time in reviewing our hotel. Best, Sherry McWherter General Manager

Charlotte, North Carolina
Reviewed 18 December 2014

The bed and pillows were sub-par. The location in the heart of uptown Charlotte is nice. The hotel is on the cheaper side price-wise for uptown, but those are among the only benefits. Thankfully, the Courtyard had an excellent staff that was more than willing to accomodate any needs I had, such as storing my luggage as I walked down...

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Thank IronButterfly2014
ConcordHospitality, General Manager at Courtyard Charlotte City Center, responded to this review

Dear IronButterfly2014, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. Thanks again and we look forward to...

Vincennes, Indiana
Reviewed 16 December 2014

Stayed here while working in the are and found this Courtyard to be very modern and beautiful rooms with a sliding glass door leading into the courtyard....(we had a room on the first floor obviously). The bedding was so comfortable and the rooms did not have the normal "hotel" noise. We were assigned an exterior room at first and asked...

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Thank Indy_Fan_Man
ConcordHospitality, General Manager at Courtyard Charlotte City Center, responded to this review

Dear Indy_Fan_Man, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and ample amenities. Thank you for staying with us and we look forward to seeing you again. Best, Sherry McWherter General Manager

Birmingham, Alabama
Reviewed 15 December 2014

Stayed here on a weekend trip to Charlotte with my husband. Clean room, but dark, even with all of the lights on. Main complaint is the issues we had with water. The hot water wasn't working very well. After a few min in the shower, the temp would become cool, so you would continually have to readjust the faucet. The...

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Thank Alabama85
ConcordHospitality, General Manager at Courtyard Charlotte City Center, responded to this review

Dear Alabama85, On behalf of our entire team I would like to thank you for your sincere review. It’s wonderful to know that you found our rooms clean and location convenient. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback, both positive and areas for...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Charlotte City Center

Address: 237 S Tryon St, Charlotte, NC 28202-3248
Region: United States > North Carolina > Charlotte > Third Ward
Price Range: ₹ 10,588 - ₹ 24,575 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte City Center 3*
Number of rooms: 171
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Also Known As:
Courtyard By Marriott Charlotte City Hotel Charlotte
Charlotte Courtyard
Charlotte Marriott
Hotel Style:
#55 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte City Center staff and other travellers.
4 questions
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Charlotte, North Carolina
Charlotte, North Carolina
La Jolla, California
5 months ago
over a year ago

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Questions? Get answers from Courtyard Charlotte City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing pool area on interior of building is preferred.”
 of 5 bubbles BrideMomSanAntonio, 4 Mar 2017 | Read review
“Ask for a room that doesn't overlook the pool”
 of 5 bubbles maggies614, 18 Jan 2017 | Read review
“higher floors seem quieter”
  • Nice bedroom, sitting chair and AC in room
  • very large bathroom counter
  • Large buffet in the main room, small fridge and microwave
  • Main sitting room of the suite
 of 5 bubbles Zukracer, 5 Jan 2017 | Read review
“Higher floors seem to be quieter.”
 of 5 bubbles washashorecapecodma, 20 Oct 2016 | Read review
“There are rooms that face the pool so there is not any privacy if you are on the first or second floor and want to open your window.”
 of 5 bubbles michellerZ5327RQ, 29 Aug 2016 | Read review
5 of 5