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Courtyard Charlotte City Center

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Courtyard Charlotte City Center
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363 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Charlotte City Center
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Showing 355: English reviews
Reviewed 24 December 2016 via mobile

A quick note to say the overall experience was great. The room was clean, the staff was very friendly especially Nadou whose customer service was superior accompanied by her kind demeanor. Having stayed at Courtyards from Budapest to New York City, this ranks among the best Courtyards!

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Thank John R
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for your kind compliments of the service received, Nadou in particular. We are delighted to have her as a key player on our Team. I am pleased to hear that you enjoyed our accommodations and appreciate your high ranking on an international level. Happy Holidays!

Buckhannon, West Virginia
Reviewed 8 December 2016 via mobile

Great city location location. Able to walk everywhere from this site. Clean, comfortable rooms. Friendly and helpful staff. Great breakfast (extra cost)! Would definitely recommend this location ... Especially for those running Charlotte Marathon!

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Thank pt10000
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for staying with us while in town for the Charlotte Marathon. What a great accomplishment! We are pleased to hear that you enjoyed our amenities and service and our prime location. Happy Holidays!

Nashville, TN
Reviewed 21 November 2016

When in town last week, this was the only hotel I could find due to a large convention going on. I'm glad I stumbled upon this little gem. The parking was super easy, and staff were friendly and knowledgeable of the city and hotel. The room was gorgeous. I loved the decor. We walked to everything and never felt unsafe....

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1Thank JulzMartin
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to submit your feedback! Glad you were able to visit our wonderful city and venture out into the area. With several restaurants and points of interest available within walking distance (and a lot more on the way) it makes our hotel the prime location when traveling to the Charlotte area. We look forward to...

Reviewed 21 November 2016 via mobile

It all started with the check in with the people be so rude!! It was check in as many as you can and the heck with being nice to anyone!! The room was ok except for the temperature! The unit would only say 66 BUT there was no way it was even close to 66. And let me tell you...

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2Thank TheTruth61
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to share your recent stay experience with us. We truly appreciate your feedback, may it be positive or negative. You can be confident that your concerns have been addressed to ensure that others aren't disappointed in the same way. Thank you for staying with us in Charlotte.

Chapel Hill, North Carolina
Reviewed 20 November 2016

This was a one night stay prior to a Panther game, due to the location a short walk to/from the stadium. It is also near many downtown museums and restaurants. Parking is in a garage in the same building as the hotel, so this is convenient for $12/day (although there is no valet parking available). The room was well appointed...

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Thank jmmdownhil
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to submit your feedback! Glad you were able to visit our wonderful city, enjoy the time spent in the area, and able to attend a Panther's game. I will gladly share your comments with our hotel staff; We take pride in delivering excellent service with a memorable experience. We look forward to being your...

Reviewed 6 November 2016

This is the perfect retreat from the lively bustle of uptown Charlotte. Within walking distance of world class museums and restaurants, the venue is still quiet and relatively affordable. There is food service, a clean and well-appointed fitness room, and a cosy reading couch as well as a desk. I appreciated the magnifying makeup mirror and ample counter space in...

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Thank CreateConnects
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

We truly enjoy being located in the heart of Uptown Charlotte and walking distance to all restaurants and attractions. Sounds like you explored our beautiful city and were able to take advantage! Thank you for your additional feedback on comfort and amenities you enjoyed. It was a pleasure having you as our guest. Thank you for staying!

Atlanta, Georgia
Reviewed 1 November 2016

Easy to find, centrally located to all you might want to do downtown. Seemed very safe and quiet area. Friendly staff from front desk to housekeeping. Nice clean lines for decorating, comfortable bed.

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Thank Byron B
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you Byron B. for taking the time to compliment our team on great service. It is always refreshing to hear that our service values are being delivered in all areas of the hotel. We are pleased to hear that you found your room to be comfortable and location perfect! Come back and see us!

Charlotte, North Carolina
Reviewed 1 November 2016

This Courtyard is in the center of uptown. We did the Halloween party in uptown and this place was perfect. Nice outdoor pool that was heated and comfy beds. No Balconies which I like but the security is outstanding if you are worried about safety. Breakfast was not included but was delicious and staff was friendly!

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Thank smotivated1
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to review your stay experience. We appreciate your feedback on comfort and service and are pleased to hear that Courtyard contributed to some Uptown Fun! Thank you for staying with us-

Reviewed 26 October 2016

Room very comfortable. The bar is the highlight, in a sporting theme and several tvs with sport 24 hours. The service is great and everyone is very helpful. The location is great. Close to good restaurants (The Capital Grille is one of my favorites for a good steak) and the main commercial buildings.

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Thank fferrari2477
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for choosing Courtyard by Marriott while visiting Charlotte. We appreciate your feedback on our property and are happy to hear that you enjoyed your room and amenities. We will extend your kind compliments of the staff and hope to see you again soon!

Naples, Florida
Reviewed 20 October 2016

Stayed here overnight on our way to Florida. Hotel is a high rise in downtown Charlotte. Warm greeting by front desk and good explanation to using elevators and parking garage. Had a light dinner in the lounge. Prices were rather high for what we got. With tax and tip, we paid $50 for tuna sandwich, some Chinese dumplings and 2...

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1Thank washashorecapecodma
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for choosing Courtyard while driving through Charlotte this week. We appreciate your compliments of the staff and are pleased you enjoyed the comfort of our rooms. Whether it be with Courtyard or Fairfiled Inn, we appreciate your loyalty to the Marriott brand and look forward to serving you wherever your travels may take you!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Charlotte City Center

Address: 237 S Tryon St, Charlotte, NC 28202-3248
Region: United States > North Carolina > Charlotte > Third Ward
Price Range: ₹ 9,592 - ₹ 27,435 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte City Center 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Courtyard By Marriott Charlotte City Hotel Charlotte
Charlotte Courtyard
Charlotte Marriott
Hotel Style:
#55 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte City Center staff and other travellers.
4 questions
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La Jolla, California
4 months ago
Charlotte, North Carolina
Charlotte, North Carolina
over a year ago

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Questions? Get answers from Courtyard Charlotte City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that doesn't overlook the pool”
 of 5 bubbles maggies614, 18 Jan 2017 | Read review
“higher floors seem quieter”
  • Nice bedroom, sitting chair and AC in room
  • very large bathroom counter
  • Large buffet in the main room, small fridge and microwave
  • Main sitting room of the suite
 of 5 bubbles Zukracer, 5 Jan 2017 | Read review
“Higher floors seem to be quieter.”
 of 5 bubbles washashorecapecodma, 20 Oct 2016 | Read review
“There are rooms that face the pool so there is not any privacy if you are on the first or second floor and want to open your window.”
 of 5 bubbles michellerZ5327RQ, 29 Aug 2016 | Read review
“Request a room with a view, NOT one facing other rooms.”
 of 5 bubbles topfan, 31 Jul 2016 | Read review
5 of 5