We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Ballantyne Hotel and Lodge

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Ballantyne Hotel and Lodge
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

762 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Ballantyne Hotel and Lodge
See the most recent reviews
Showing 749: English reviews
San Francisco, CA
Reviewed 28 December 2014 via mobile

Stayed at the Ballantyne with family over Thanksgiving break. Not sure this hotel is up to par with other luxury hotels of the world group. Front desk service was indifferent. The rooms were big and nicely appointed but starting to show some wear and tear. The gym was very good. Their restaurant was EXCELLENT (we only had breakfast there but...

 Report
Helpful?
1Thank Aluor
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Aluor, Thank you for staying with us over Thanksgiving. We appreciate you taking the time to share your feedback and apologize that we did not meet your expectations. We are delighted you enjoyed Gallery Restaurant and have passed your comments along to our hotel management seem. We take all feedback seriously, and your comments will help us in our...

Cary, North Carolina
Reviewed 19 December 2014

Beautiful grounds, impeccable service and very nicely appointed rooms. I only stayed for one night after picking up my sister from the airport. It was worth it!!!! We returned to Cary, NC well rested after having a good night sleep "Ballantyne Style".

 Report
Helpful?
1Thank Lourdes B
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Lourdes B, We appreciate you taking the time to share your experience, and thank you for recently staying with us. We enjoyed reading that you and your sister had a great stay, and we hope to have the opportunity to welcome you back soon. Sincerely, Peter Grills General Manager

Charlotte, North Carolina
Reviewed 16 December 2014

I don't write many reviews on this site. Therefore, any one reading this has no reason to trust my review. But as a background, I have stayed in 4 star/5 star fully business reimbursed hotels and have vacationed in luxury resorts. On the flip side, I have also traveled to many dog shows in remote areas where finding a dog...

 Report
Helpful?
1Thank 4PawsRule
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear 4PawsRule, Thank you for celebrating your niece's birthday with us and for taking the time to share your wonderful feedback. Your compliments are especially appreciated given your extensive travel background. We are delighted you and your niece enjoyed your spa getaways, as we strive to offer truly exceptional experiences for our guests. Thank you again for allowing us to...

Lake Charles, Louisiana
Reviewed 16 December 2014

It is evident the employees of The Ballantyne had extensive customer service training. From the restaurant to room service as well as the spa, the customer service was professional and consistent. My stay was an extended nine day stay during Thanksgiving week, the staff was friendly and addressed me by name each day. I even received a gift from a...

 Report
Helpful?
1Thank Wendy_19661953
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Wendy_19661953, Thank you for staying with us over Thanksgiving. We truly appreciate your kind words regarding our staff and consistent, professional service. At The Ballantyne, we aspire to make every guest feel comfortable and special. We look forward to welcoming you back soon. Sincerely, Peter Grills General Manager

Huntersville, North Carolina
Reviewed 3 December 2014

Whether for a business meeting, golf outing or a getaway experience, the Ballantyne will not disappoint. Very nicely appointed rooms with spacious and well equipped bathrooms, and all the amenities you can ask for, this hotel is a truly rewarding experience. Conveniently located close to the highway, it is easy to find. Parking is free and there is close by...

 Report
Helpful?
1Thank NC-World-Traveler-Sr
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear TropicalTravelerNC, Thank you for recommending The Ballantyne for meetings, golf outings and getaways. We appreciate you taking the time to share your wonderful feedback regarding our accommodations, amenities, overall experience and location. Our hotel is committed to raising the standards for excellence in hospitality. We hope to have the opportunity to welcome you back soon. Sincerely, Peter Grills General...

Reviewed 20 November 2014

The amazing Ballantyne cottage made me feel like I was far away on vacation. It is absolutely gorgeous! It is breath-taking with an amazing golf view. The spa is incredible and everyone makes you feel like you are at home. The hotel thinks of everything with amenities to make your stay pleasant.

 Report
Helpful?
1Thank BeeRadaideh
Ballantyne H, Director of Food & Beverage at The Ballantyne Hotel and Lodge, responded to this review

Dear Chuckadv101, Thank you for your compliments regarding your experience at Gallery Restaurant. We are pleased you enjoyed the cuisine and service and appreciate you recommending our grits. Our culinary team strives to be creative with presentation and changes the menu seasonally to feature the best ingredients from local farms. We hope to have the opportunity to serve you again...

Cleveland, Ohio
Reviewed 16 November 2014

Best part of the hotel was The Gallery Restaurant. Excellent. The hotel was nice. Staff was very helpful and friendly. However this was not up to SPG standards. Example, silicone patch around the shower covering up mold. Should have been re grouted. Have stayed in quite a few SPG hotels around the world and this was not up to the...

 Report
Helpful?
1Thank SixAces
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear DeadEyeACE, Thank you for taking the time to share your feedback from your stay at The Ballantyne. We value your comments regarding Gallery Restaurant, staff, spa and overall experience, and we apologize that we did meet your expectations for a Starwood Luxury Collection Hotel. We take all comments very seriously and have shared them with our executive team. Your...

Cincinnati, Ohio
Reviewed 13 November 2014

This is a great hotel, excellent service, helpful, courteous staff...the spa is terrific...the golf course is scenic and challenging...but be prepared for super fast greens with lots of undulations...

 Report
Helpful?
Thank Chuckadv101
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Chuckadv101, We appreciate your wonderful feedback regarding our hotel, staff, spa and golf experience, and thank you for staying with us. We are delighted you enjoyed your visit and hope you played well on our course. We hope to have the opportunity to welcome you back soon. Sincerely, Peter Grills General Manager

Iowa
Reviewed 11 November 2014

I stayed at the Ballantyne for a business conference. The property has a very luxurious, southern feel to it. The rooms, common areas, and conference rooms are all beautiful. The grounds include a golf course, and some open green areas. However, it is in the middle of a busy shopping and business area. This is also convenient, as many restaurants...

 Report
Helpful?
Thank 3catsmom
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear 3catsmom, Thank you for staying at The Ballantyne for a business conference. We truly value your compliments related to our property, grounds, location, cuisine, wine selection and spa. Our entire team aspires to give our guests the best in hospitality during their stays. Thank you for recommending our hotel for meetings and special events, and we hope to welcome...

Reviewed 3 November 2014

We hosted our wedding here and all of our wedding guest stayed here the night of the rehearsal and the wedding. This hotel is fabulous! They have an incredible spa and salon. Their stylist are highly trained and very professional. I ended up switching from my personal salon to the Ballantyne Salon permanently for haircuts and such because of their...

 Report
Helpful?
Thank Michelle W
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Michelle W, Thank you for hosting your wedding at The Ballantyne. We appreciate that you enjoyed all of the amenities we offer at the hotel such as our spa, salon, golf course and Gallery Restaurant, as well as our accommodations. At The Ballantyne, our staff is committed to ensuring our guests have the best stay experience possible. Thank you...

484 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (215)
Viewed
Bathroom (16)
Viewed
View from Room (14)
Viewed
Room/Suite (31)
Viewed
Hotel & Grounds (63)
Viewed
Pool/Beach Area (14)
Viewed
Dining (21)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:48
Videos (1)
Viewed
Other (52)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (215)
Viewed
Amenities (25)
Viewed
Executive Suite with Balcony (44)
Viewed
Grand Deluxe Double Room (23)
Viewed
Grand Deluxe King Room (25)
Viewed
Pool (13)
Viewed
Dining (21)
Viewed
The Hotel (64)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Hotel & Grounds (28)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (6)
Viewed
Pool/Beach Area (5)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Charlotte hotels
First Ward
The Ritz-Carlton, Charlotte
The Ritz-Carlton, Charlotte
#19 of 176 in Charlotte
575 reviews
Second Ward
Westin Charlotte
Westin Charlotte
#29 of 176 in Charlotte
1,469 reviews
Show Prices
Show Prices
Show Prices
Barclay Downs
Renaissance Charlotte SouthPark Hotel
Fourth Ward
The Dunhill Hotel
The Dunhill Hotel
#42 of 176 in Charlotte
401 reviews
Second Ward
Omni Charlotte Hotel
Omni Charlotte Hotel
#36 of 176 in Charlotte
1,860 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Ballantyne, located in Charlotte, North Carolina, is a member of Starwood Hotels & Resorts' The Luxury Collection. Guests are welcomed with exceptional service, complemented by a timeless elegance. Enjoy resort-style amenities including spa, golf, fitness, exquisite dining and leisure offerings. The Ballantyne features beautiful hotel rooms, a cottage and lodge retreat with sophisticated meeting, wedding and event venues in a vibrant setting. The Ballantyne is located within 18 miles of Uptown Charlotte and Charlotte Douglas International Airport. In addition to its great accessibility to Charlotte, the hotel is set amidst shopping, dining, retail and a thriving business community. ... more   less 

Additional Information about The Ballantyne Hotel and Lodge

Address: 10000 Ballantyne Commons Parkway, Charlotte, NC 28277
Region: United States > North Carolina > Charlotte
Price Range: ₹ 13,353 - ₹ 34,719 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ballantyne Hotel and Lodge 4*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com and Jetsetter so you can book your The Ballantyne Hotel and Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ballantyne Hotel Charlotte
Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Hotel Style:
#1 Luxury Hotel in Charlotte
#3 Green Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Ballantyne Hotel and Lodge staff and other travellers.
6 questions
Ask a question
Matthews, North Carolina
Matthews, North Carolina
6 months ago
over a year ago
Stow, MA
over a year ago
over a year ago

See all questions (6)

Questions? Get answers from The Ballantyne Hotel and Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors are good”
 of 5 bubbles paulwiseman2016, 13 Feb 2017 | Read review
“Go for the breakfast package to save a few dollars.”
 of 5 bubbles irbflyfish, 1 Feb 2017 | Read review
“Ask for a room overlooking the golf course”
 of 5 bubbles ahbaggins, 21 Nov 2016 | Read review
“Balcony with golf view. If you do not request a golf view you will be overlooking the parking lot.”
 of 5 bubbles obrienstech, 10 Nov 2016 | Read review
“Forego the option of a sundown view for early morning sun overlooking the golf course.”
 of 5 bubbles martin_mcdowell, 31 Oct 2016 | Read review
5 of 5