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The Ballantyne, A Luxury Collection Hotel, Charlotte

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Traveller (256)
Room & Suite (196)
Dining (62)
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Overview
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from The Ballantyne, A Luxury Collection Hotel, Charlotte
Special Offer: 4th Night Free/Breakfast
Hotel deals
Offers from The Ballantyne, A Luxury Collection Hotel, Charlotte
Special Offer: 4th Night Free/Breakfast
Hotel deals
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Nearby Hotels
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Reviews (852)
There are newer reviews for The Ballantyne, A Luxury Collection Hotel, Charlotte
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261 - 265 of 839 reviews
Reviewed 11 November 2015 via mobile

Was not sure what to expect. The customer service was very good, check in and out was quick and easy. The rooms were average, the bed was very comfortable, slept well. The gym was nice. The restaurant was good, good service good food, we had...More

Thank keepingitreal_10
Response from Ballantyne H, General Manager at The Ballantyne, A Luxury Collection Hotel, CharlotteResponded 13 November 2015

Dear keepingitreal_10, We appreciate the time you have taken to share your experience. Over the course of your stay, we are glad you found so many things to enjoy, from your comfortable bed to dining at Gallery Restaurant. We do recommend booking treatments at our...More

Reviewed 10 November 2015

My husband and I were married at The Ballantyne Hotel and Lodge in November 2015. I cannot say enough about how wonderful the hotel and staff were - from the first phone call I made to inquire about the venue, to the sweet details put...More

Thank Jennifer N
Response from Ballantyne H, General Manager at The Ballantyne, A Luxury Collection Hotel, CharlotteResponded 13 November 2015

Dear Jennifer N, First and foremost, we would like to congratulate you on your recent marriage. It is an honor to have had a part in your special day, and we are thrilled you chose the Ballantyne. Allison is an integral part of our events...More

Reviewed 10 November 2015

As a regular guest of the hotel, it was the obvious venue for my daughter's wedding. Every detail was perfect. Our event coordinator exceeded all our expectations. I am so appreciative! The rooms are elegant and well appointed, the staff very professional, the food fantastic....More

Thank Cforwerck
Response from Ballantyne H, General Manager at The Ballantyne, A Luxury Collection Hotel, CharlotteResponded 13 November 2015

Dear Cforwerck, We could not be more humbled by your review. For such a loyal guest to select our hotel for such a momentous occasion means the world to us, and we are delighted to know the day was so successful. We will let Peter...More

Reviewed 10 November 2015

This is a beautiful hotel, elegant in appearance. In my recent experience, however, I found the Ballantyne Hotel to be long on pretension and short on delivery. The spa was overbooked and crowded. My breakfast arrived cold. Luxurious touches are wonderful, but the heart of...More

1  Thank 111valdosta
Response from Ballantyne H, General Manager at The Ballantyne, A Luxury Collection Hotel, CharlotteResponded 11 November 2015

Dear 111valdosta, We appreciate your feedback and apologize for what sounds like an uncharacteristic experience at our hotel. We certainly agree that service is the hallmark of a luxurious hotel experience, and it is disappointing to hear that we fell short of our normal high...More

Reviewed 26 October 2015

Was at the Ballantyne for a two night stay during a conference. Great hotel. Starting with the staff, this stay was perfect from beginning to end. The room was clean and featured very nice beds and bedding, great electronic features including a Bose radio. The...More

Thank NorthOCTraveler
Response from Ballantyne H, General Manager at The Ballantyne, A Luxury Collection Hotel, CharlotteResponded 28 October 2015

Dear NorthOCTraveler, Thank you for joining us on your business trip and for sharing your thoughts on your stay. We could not be more pleased to know that our accommodations, amenities, and above all, staff service, made for an all-around lovely experience. Hopefully in the...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Free Internet
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Bar/Lounge
Golf Course
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 211 - US$ 452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#3 Green Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 211 - US$ 452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#3 Green Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (256)
Room & Suite (196)
Dining (62)
Pool & Beach (36)
Amenities (25)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
outdoors44va
5 August 2017|
AnswerShow all 2 answers
Response from Susan W | Reviewed this property |
I am sorry I do not know the answer to that. 😀
0
Votes
outdoors44va
5 August 2017|
AnswerShow all 3 answers
Response from Ballantyne H | Property representative |
Thank you for your inquiry, and we apologize for the delay in responding. Our rooms do not feature sofa beds. However, we have a rollaway bed available for a fee.
0
Votes
CIN G
23 September 2016|
Answer
Response from Ballantyne H | Property representative |
Hello and thank you for inquiring about military rates. We do not offer the state or federal government per diem but we do offer AAA/AARP and SPG Member discounts among others. You can also view seasonal offers on our... More
1
Vote
Room Tips
"definitely get a balcony and upgrade to a suite if you can."
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"comfy beds, hot showers"
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"As for a view of the golf course"
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"I prefer king beds"
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