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HYATT house Charlotte Airport

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Traveller (71)
Room & Suite (36)
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Overview
  • Excellent58%
  • Very good24%
  • Average8%
  • Poor6%
  • Terrible4%
Travellers talk about
“living room”(25 reviews)
“omelet bar”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (659)
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Traveller rating
363
159
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43
30
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363
159
59
43
30
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All reviewssummerfield suitesliving roomomelet baromelette stationmini kitchengreat hotelbasketball courtstove topan extended stayfree weightsawesome stayhome away from homemorning breakfastworkout roomcharlotte airportflat screenhotel room
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71 - 75 of 654 reviews
Reviewed 14 September 2017

Very spacious, The rooms accommodated my whole family the trio room was very impressive and comfortable. And we check in at 2 AM and it was very pleasant and there was a peoples person DeCarlo Who was just awesome! But in the daytime in handling...More

Review collected in partnership with Hyatt Hotels
Thank Gloria A
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 15 September 2017

Dear Gloria A, thank you for making time to review our beautiful all Suite Hotel. I am delighted to read that you had a chance to experience one of our spacious Trio suites. Safe travels Narciso Gonzalez Director of Sales

Reviewed 11 September 2017

My stay here was awesome. I have stayed here before and was alittle concerned about the smoking outside the side entrance but the staff cleaned that up Very Well! The room was perfect and staff was courteous and friendly. Omelette station was greatMore

Review collected in partnership with Hyatt Hotels
Thank 725lancel
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 12 September 2017

Dear 725lancel, thank you for making time to review our beautiful all suite hotel. I am delighted to read that you enjoyed the complimentary Omelette station. I hear that the Denver Omelette taste great. I was also happy to read that you had the opportunity...More

Reviewed 10 September 2017

Dirty shower with a ring of scum around bottom of it. Breakfast buffet was dirty from the floor where your feet stuck to it to the dirty counters where literally nothing was wiped up. Items were not refilled unless someone went up to the front...More

Review collected in partnership with Hyatt Hotels
Thank 412brianf
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 11 September 2017

Dear Brian F, thank you for making the time to review our beautiful all suite hotel. I am so sorry to read that we did not meet your expectations. Today, I will meet with our Operations team to communicate your findings and discuss our follow...More

Reviewed 7 September 2017 via mobile

We stayed at Hyatt House this past weekend and especially appreciated the mini kitchen, complete with a stove top. The building was clearly older but recently updated. The furnishings and overall style were simple but pleasant and modern. Breakfast was good and the omelet bar...More

Thank KtbC_NC
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 8 September 2017

Dear KtbC_NC, thank you so much for making the time to review our all suite hotel. I am delighted to read that you enjoyed our mini kitchen, complete with a stove top and our Omelette Bar/ Breakfast buffet. As a father of 8 kids I...More

Reviewed 7 September 2017

Room wasn't clean, shower walls dirty breakfast fruits not fresh and housekeeping don't do a good job. Example they don't clean the coffeemaker, bathroom, and don't change the beds,seems like management don't care about itMore

Review collected in partnership with Hyatt Hotels
Thank giovannag473
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 7 September 2017

Dear giovannag473, thank you for making time to review our all Suite hotel. I am sad to learn that we fell short of your expectations and for that I am truly sorry. I will meet with our Operations team as soon as possible this morning...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Breakfast included
Room Service
Airport Transportation
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Children Activities (Kid / Family Friendly)
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hot Tub
Outdoor pool
Details
Price range
US$ 124 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Charlotte
#41 Family Hotel in Charlotte
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 124 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Charlotte
#41 Family Hotel in Charlotte
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (71)
Room & Suite (36)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Amanda R
16 June 2017|
AnswerShow all 7 answers
Response from Narciso G | Property representative |
The hotel is an ALL SUITE Hotel and has excellent service. There is a complimentary breakfast buffet and Omelet Station. There is FREE WiFi and complimentary parking too! The Hotel offers complimentary shuttle service (make... More
0
Votes
Ricky S
5 March 2017|
AnswerShow all 5 answers
Response from Narciso G | Property representative |
Call hotel pickup is outer curb section A, to the left as you exit terminal. It takes about 15 minutes from call to pickup unless they already happen to be on the way. 1 month ago
0
Votes
DeltaSegmentFlyer
17 September 2016|
AnswerShow all 3 answers
Response from tomac108 | Reviewed this property |
It it a King for sure. Queen is a pullout in the living room. I agree their description is confusing
2
Votes
Room Tips
"I don't know if a good room exists in the hotel."
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"Back side rooms (rooms in the 20s) get you away from any any possible street sounds"
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"no the rules before booking"
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"All of the rooms that I have stayed in were great."
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