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Homewood Suites by Hilton Charlotte/Ayrsley

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Homewood Suites by Hilton Charlotte\/Ayrsley
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767 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Charlotte/Ayrsley
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Showing 754: English reviews
Charlotte, North Carolina
Reviewed 10 January 2017

We walked in and the front desk clerk was not there we waited 5 min and nothing. Clark arrived little bit after on the phone is sounds like with someone we where never greeted. I was shocked to walk in a Hilton and no one up front with a smile like I'm used to but once the Clark arrived no...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Samir M
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear Samir M, Thank you for taking a moment to share your experience with us from your recent stay. I am terribly sorry that you were not greeted properly by our front desk team - we work hard to ensure that every guest gets the treatment they deserve from our staff here, and I can assure you this is not...

Saint Augustine, Florida
Reviewed 4 January 2017

This Homewood Suite is located in the Ayrsley Town Center, with restaurants within walking distance, and ample parking. We were greeted and checked in by Chris at the front desk. I had checked in online, but once I arrived I requested another room. Chris was very friendly and efficient, and had no problem making the change for me. The room...

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Helpful?
Thank CTK6955
Jackson H, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear CTK6955, Thank you so much for sharing feedback regarding your recent stay with us! I agree that our location in Ayrsley is one of the special things our hotel has to offer, and I am so glad to hear that you agree. I'm also very happy to hear that you enjoyed your interaction with Chris, he's one of the...

Baton Rouge, United States
Reviewed 1 January 2017

Personnel was prompt, attentive and very personable. Rooms were very clean. Stayed two nights and really enjoyed. Beds were comfortable and clean. In great quiet area. Would definitely stay here again when in the area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Leticia E
Jackson H, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear Leticia E, Thank you so much for taking the time to offer feedback about your recent stay with us. I am so happy you enjoyed your time with us; we certainly enjoyed having you! We look forward to seeing you again the next time you are in the Charlotte area!

Hope Mills, North Carolina
Reviewed 24 December 2016

The location of this hotel was perfect because it was near all the places we wanted to visit (shopping, eating, etc). Couldn' t have asked for a better place. If you are looking for the ideal place to do as we did then this the hotel to use.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Genette E
Jackson H, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear Genette E, Thank you so much for taking the time to offer feedback about your stay with us on TripAdvisor! I am so happy to hear that you enjoyed it; we certainly loved having you. Hopefully we'll see you again the next time your travels bring you back to the Charlotte area!

Charlotte, North Carolina
Reviewed 20 December 2016

Bring your walking shoes to this hotel. The layout is terrible, the beds are not comfortable. The rooms had stains on plate and glasses. I have stayed at all of the Homewoods suites in Charlotte. And this is worst on by far. Other than the young kadybwho checked me I'm being the only positive thing I experienced. I wouldn't go...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank stevenervin14
Jackson H, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Thank you for taking the time to offer feedback about your stay with us. We are sorry that your expectations were not met. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. I am happy to hear that you enjoyed your interaction with our Front Desk staff. With...

Charlotte, North Carolina
Reviewed 19 December 2016

I kicked out because I complained about hair in food. Police and fire department were called. Most rediculous experience ever. I will never stay here again. Still haven't heard from general manager as to why we were kicked out Like that.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank mwmadison890
Jackson H, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Thank you for taking the time to offer your feedback about your recent stay with us; I am very sorry that the accommodations were not to your standard. After reviewing the evidence available to me, it appears that the version of events you've set forth here is, at best, incomplete, and you are more than likely aware of the reasons...

Zebulon, North Carolina
Reviewed 16 December 2016

I have stayed here numerous times and have never had one problem! Room was great, staff was friendly! Plenty of amenities and lots of stuff to do in the ayrsley area. I will always stay here when I come to Charlotte!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
2Thank Chris H
Jackson H, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear Chris H, I am happy to hear that we are your destination of choice when in the Charlotte area! We can't wait to welcome you back again, and we hope to see you soon! Please let me know if there is anything I can do to assist with your next trip! Thank you very much for offering your feedback,...

Pfafftown, North Carolina
Reviewed 15 December 2016

Our first visit was last year on our anniversary and we enjoyed the convenience of the hotel location. Our visit to Charlotte each year is just to get away From the norm- to enjoy each other. We loved the first stay as well as this stay. We will be back!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
2Thank Orlando M
Jackson H, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear Orlando M, I am so happy to hear that Charlotte (and our hotel more specifically) is your destination of choice each year for your anniversary! We can't wait to welcome you back next year, and if there is anything I can do to help make your celebration more memorable, please don't hesitate to let me know! Thank you again,...

Herndon, Virginia
Reviewed 12 December 2016

Room clean and was comfortable. Room layout was a bit strange, but practical. Parking was not easily access, had to circle several times to find a parking space, nothing to identify guest from non guests.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 602faithb
Jackson H, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear 602faithb, Thank you very much for the feedback regarding your recent stay with us! I am happy to hear that you enjoyed the cleanliness of your room and I am sorry to hear that you were dissatisfied with the layout of the parking lot. We are happy to be able to offer our guests complimentary parking in our lot,...

Siloam Springs, Arkansas
Reviewed 11 December 2016

Hotel was nice and clean, TH staff was courteous and the room was clean and decorated nice. However, I was on the first floor with a light shining in the window to the bed. Due to the A/C unit the curtains would not close all the way making it difficult to go to sleep.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank nathanw850
Jackson H, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Good afternoon nathanw850, Thank you very much for taking the time to submit feedback regarding your recent stay with us; I am happy to hear that you enjoyed the staff and the cleanliness of your room, and I sincerely apologize that the location of the curtains made it difficult for you to sleep - our guests' satisfaction is always our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Homewood Suites by Hilton Charlotte/Ayrsley

Address: 1921 Ayrsley Town Blvd, Charlotte, NC 28273
Region: United States > North Carolina > Charlotte
Price Range: ₹ 7,621 - ₹ 16,647 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Charlotte/Ayrsley 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Homewood Suites Charlotte/Ayrsley Hotel Charlotte
Hotel Style:
#1 Business Hotel in Charlotte
#2 Family Hotel in Charlotte
#4 Romantic Hotel in Charlotte
#7 Green Hotel in Charlotte
#15 Best Value Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Charlotte/Ayrsley staff and other travellers.
17 questions
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8 months ago
9 months ago
Indianapolis, Indiana
1 month ago

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Questions? Get answers from Homewood Suites by Hilton Charlotte/Ayrsley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Layout of rooms makes for less noise in halls”
 of 5 bubbles 338stevew, 14 Nov 2016 | Read review
“Don't waste your money on a "premium room".”
 of 5 bubbles H636ERmarkp, 7 Nov 2016 | Read review
“Higher floors are quieter.”
 of 5 bubbles appetizergal73, 21 Aug 2016 | Read review
“There are three Hilton properties together in one small area. This is the nicest for the price. Food is good.”
 of 5 bubbles _sbailey8, 2 Aug 2016 | Read review
“Close to highway, shopping, dining, entertainment.”
 of 5 bubbles YOdom, 1 Aug 2016 | Read review
5 of 5