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Fairfield Inn & Suites Charlotte Matthews

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#33 of 180 Hotels in Charlotte
Certificate of Excellence
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387 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Charlotte Matthews
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Showing 380: English reviews
Reviewed 23 June 2014 via mobile

I give this hotel 4stars it was my first visit and I truly enjoyed it however their was a small problem with my room Nikki fixed it in a matter of minutes....thanks for a job well done and making my stay so special :-) I plan to stay again

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Helpful?
1Thank Jessica F
Reviewed 22 June 2014

We stayed here for the Poweraide State Games with our hockey team. Wonderful stay! Morgan at the front desk is top notch! Very patient, helpful and always smiling. Very clean rooms and good continental breakfast. Nice patio area for group meetings. Thank you!

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Thank MelLock5
Seattle, Washington
Reviewed 20 June 2014

Came here for a business trip and that day every single hotel near the airport was sold out so I ended up here. It must have been hotel row because there were 3 other hotels as neighbors. The hotel is obviously brand new, its modern and clean. The front clerk was amazing--the rooms were oversold and there was only 2...

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Thank place-name-here
Bluefield, Virginia
Reviewed 16 June 2014

I always stay at this hotel when I am in the Charlotte area!! I love the customer service and the reception that my family and I receive from the employees. Everyone is always very friendly and the rooms and hotel are always clean and comfortable. Unfortunately, I didn't get to see the black gentleman that is usually working the front...

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Thank imredeemed39
Fort Lauderdale, Florida
Reviewed 16 June 2014

My family and I visited Charlotte for five days and selected this Fairfield Inn based on location and former reviews. We were so pleased with our experience from the time of booking through departure. The first staff member we spoke to was Morgan, who was just as genuine a pleasant person over the phone as he was in person. When...

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Thank SandyBeach210
Pickens, South Carolina
Reviewed 14 June 2014

My husband and I stay at the Fairfield Inn and Suites Charlotte/Matthews on every visit to the area. We enjoy staying at this clean and well maintained hotel. The staff was there to make your stay most memorable. The staff member, Patty, was most accommodating to make sure we had everything for breakfast. We never ran out of anything...she was...

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Thank Deborah D
Jenison, Michigan, Usa
Reviewed 31 May 2014

The Fairfield inn was very clean, staff was extremely friendly and helpful. I have stayed there twice and will continue to stay there whenever I go to the area. They have a wonderful patio area out back and the rooms are very updated and pleasant. Breakfast was nice and there is a very large breakfast area. The hotel is not...

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Thank Jodie A
New Hampshire
Reviewed 30 May 2014

The staff were the highlight of this hotel. Nice place for quick trips into the area but do not expect more than a 3 star experience. Breakfast was limited, there were scrambled eggs but that was it for cooked food. No coffee selection and the coffee was something I'd expect in an office environment. No central climate control (i.e. A/C...

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Thank str2014
Ross L, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you for your feedback from your recent stay at our hotel. It seems that we fell short on some of your expectations and for that we sincerely apologize. Concerning the food comments, we will typically have 3 to 5 hot items per day. I dont know what time you came down to breakfast but we surely could have made...

Reviewed 30 May 2014

We had a very pleasant experience with our stay at Fairfield Inn & Suites Charlotte Matthews. The staff could not have been friendlier or more accommodating. The rooms were well appointed and clean and well maintained. The included breakfast was good with a nice selection.

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Thank Jack M
Columbia, South Carolina
Reviewed 29 May 2014

I checked into the Fairfield Inn & Suites on May 11th. I was supposed to check out on May 14th. Because it was such a quiet and comfortable and friendly place, I ended up staying until May 16th. And believe me...I am someone who is always looking for a reason to go home early - rather than stay longer. Something...

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2Thank Kieran R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, indoor pool and fitness center. We also have a 1000 sq. ft. meeting room that can cater to your next event or business meeting. We hope to see you soon! ... more   less 

Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 E Independence Blvd, Charlotte, NC 28227-7783
Region: United States > North Carolina > Charlotte > East Forest
Price Range: ₹ 5,785 - ₹ 10,278 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
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Also Known As:
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Fairfield Inn And Suites Charlotte Matthews
Hotel Style:
#13 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Charlotte Matthews staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Charlotte Matthews staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid a room above hotel entrance”
 of 5 bubbles Blankaon, 13 Sep 2016 | Read review
“Get the King Suite. it is super big and cozy.”
 of 5 bubbles johngC8337AO, 25 Aug 2016 | Read review
“Check on-line ratings.”
 of 5 bubbles GaryR82, 11 Aug 2016 | Read review
“All of the rooms are great.”
 of 5 bubbles brebil, 18 Jul 2016 | Read review
“You may want to choose a room at the end”
 of 5 bubbles 656albertt, 22 Jun 2016 | Read review
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