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Fairfield Inn & Suites Charlotte Matthews

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Traveller (32)
Room & Suite (102)
Pool & Beach (18)
Overview
  • Excellent70%
  • Very good22%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(73 reviews)
“room was clean”(22 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Charlotte Matthews
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Offers from Fairfield Inn & Suites Charlotte Matthews
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (436)
There are newer reviews for Fairfield Inn & Suites Charlotte Matthews
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All reviewsfront deskthe breakfast arearoom was cleanking suitea great stayrestaurants and shoppingcontinental breakfastnight's sleepgreat customer servicehot tubyogurtvery nice hoteldefinitely stay here againparking lotnikkiirma
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11 - 15 of 427 reviews
Reviewed 12 November 2017

Our family booked a 2 night stay to explore Charlotte, and we picked a winner! Clearly this hotel finds polite, friendly workers. How nice it is to be greeted by many staff members throughout our stay. The breakfast both mornings was wonderful and the breakfast...More

Thank frmeri
Response from Chris M, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 13 November 2017

Thank you so much for your comment. I will make sure that I reward Fantashia for this comment. :) Chris Manor General Manager

Reviewed 2 November 2017

This hotel was our 1st stop for my one week vacation. I booked a room with a Jacuzzi tub as I thought it would be a nice way to end the night after a long day of travel with a two year old. Unfortunately my...More

Thank SarahSFargo
Response from Chris M, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 6 November 2017

Thank for your comment and letting the world know about your experience. Yours in Service, Chris Manor

Reviewed 10 October 2017

The hotel was great and the staff was wonderful! The rooms were nice and clean. I had the pleasure of interacting with Chris the manager and what a wonderful experience. Very professional and personable. I will be back!

Thank Scorpionqueen75
Response from Chris M, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 17 October 2017

Thank you so much. Come back soon. :) Yours in service, Chris Manor

Reviewed 10 October 2017 via mobile

The hotel staff was friendly and helpful. The rooms was clean and the breakfast was awesome with fresh fruit and hot breakfast. I would stay at this location again the manager Chris Manor have great customer service.

Thank Dalilah5
Response from Chris M, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 17 October 2017

Thank you so much for your kind words. On next visit, please stop by so I can shake your hand. Yours in Service, Chris Manor General Manager

Reviewed 9 October 2017

This hotel has clean rooms and bathrooms, the breakfast is good and the employees are very nice and helpful! This is a good, quiet location and very near Charlotte. For the price, you can't beat it! We would certainly stay here again when in the...More

Thank lgreenrebel
Response from Chris M, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 17 October 2017

Thank you so much for your kind words. I will make sure I share this with my staff. Yours in Service, Chris Manor General Manager

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 96 - US$ 169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 96 - US$ 169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (102)
Pool & Beach (18)
Dining (13)
Amenities (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
drlea1125
10 April 2017|
AnswerShow all 3 answers
Response from Gregory H | Reviewed this property |
NOt that I am aware of. All rooms are non smoking
0
Votes
bjmane
19 August 2015|
Answer
Response from Samuel S | Property representative |
Standard Rates are based weekend/weekday rates. These are your normal room rates. $139.00 to $149.00.
0
Votes
JANET W
7 April 2015|
AnswerShow all 7 answers
Response from Samuel S | Property representative |
Dear Janet W, Please contact me at hotel number 980-245-9200 to better answer your question. Sam Socias General Manager
0
Votes
Room Tips
"I heard that it's quieter on the 4th (top) floor but I experienced no noise in my 3rd floor room."
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"Choose a newer hotel- plenty around Charlotte"
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"Stay away from this location"
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"avoid a room above hotel entrance"
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