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The Ritz-Carlton, Charlotte

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#18 of 176 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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The Ritz-Carlton, Charlotte
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574 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Charlotte
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Showing 570: English reviews
Greenwich, Connecticut
Reviewed 21 February 2016

Taxi & Uber peeps will tell you that the Ritz is the best hotel in Charlotte. Although it's the ONLY hotel in Charlotte I've ever been to, I'm inclined to agree. We arrived in a rain storm; however, the staff is very attentive while bringing in your bags & opening doors. It's a very modern hotel (however, there is an...

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Helpful?
Thank BlueFrogHops
Raleigh, North Carolina
Reviewed 21 February 2016

My husband and I had an incredible weekend away, which was only made possible by the attentive and caring staff at the Ritz-Carlton. First, we were greeted by the sincere and thoughtful bellman, "O", who carried our luggage to our room, set the temperature to our liking, as well as shared the functions going on at the hotel. He recommended...

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Thank goldilox057
Richmond, Virginia
Reviewed 18 February 2016

Arrived late and staff was johnny-on-the-spot, gracious and efficient. Stayed in a corner suite for week, room was amazing. Found the bed a bit soft, mentioned it to a staff member and they had engineering come up and put a custom board under - slept great! The facilities are outstanding - great gym (24 hour) and pool. This central uptown...

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Thank DB W
Camden, South Carolina
Reviewed 17 February 2016

Staff very professional and friendly, Room was nice and bed, pillows were comfortable. Food was just nothing special. Room service arrived without food being covered. My food traveling this way throughout the hotel to my room is a bit uncomfortable to me. Should be covered.

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Thank J B
Reviewed 17 February 2016

My wife and I had a great overnight stay at the Ritz! From the Greeting to the Lobby Lounge, to the Punch Room and check out. We had a 16th floor room with a great view. Room was comfortable. Bathroom was a huge master bath and we had the regular King room. Overall, outstanding! It exceeded expectations!

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Thank Ashton L
Reviewed 15 February 2016 via mobile

You must stay at this chic luxury hotel. My partner and I recently stayed with the Ritz adjacent to the Pentagon, as well as the St. Regis down the street from the White House, yet this hotel in Charlotte eclipsed both. We were well received by the friendly valet and guest reception. The lobby had a beautifully dark vibe, and...

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Thank William M
Saluda, South Carolina
Reviewed 15 February 2016 via mobile

We have stayed at many Ritz-Carlton and Four Seasons hotels and I will say that they are perfect, well, NOT THIS ONE. $ 701.00 a night for dirty floors (carpet and tiles) dirty mirrors, chipped coffee saucer and dusty tables. And on top of that they have guys there that think that because they work in a fancy place, they...

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Thank Javier19711
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Afternoon Javier, Thank you for your feedback and on behalf of The Ritz-Carlton, Charlotte, we apologize for your experience and invite you to contact me directly to discuss the situation. I'm available at 704-972-4446. Thank you, Seamus

Ridgeway, South Carolina
Reviewed 15 February 2016

The rooms are modern, nicely decorated, and ours was large. The lobby doubles as a lounge, and coffee is free in AM. At check in champagne was offered. The staff is warm and friendly as well as attentive. Several other guests told us they would not stay anywhere else in Charlotte, and I understand why!

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Thank alvinmc67
Morristown, Tennessee
Reviewed 27 January 2016

Original Review: “Terrible Service” 1 of 5 starsReviewed August 10, 2015 Updated Review: A little late updating the original review so I apologize! Right after I had submitted my original review a nice manager named Natalie had called me. She explained she was at another location during our stay and was very sorry about our experience. Natalie definitely exemplifies the...

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2Thank mpres071
Scottsdale, Arizona
Reviewed 26 January 2016 via mobile

We walked into the hotel and it was like the state fair. There was someone making cotton candy and with chocolate fondue and cider. They have the "it" bar. Very busy and great for people watching. The room was very nice with a nice view. Housekeeping was better than most hotels. The location was great. We were in walking distance...

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Thank cindylubin

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 East Trade Street, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > First Ward
Price Range: ₹ 26,836 - ₹ 48,632 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Charlotte staff and other travellers.
2 questions
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Miami Beach, Florida
5 months ago
over a year ago

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Questions? Get answers from The Ritz-Carlton, Charlotte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on the top floor to avoid the noise”
 of 5 bubbles Krystelle005, 19 Mar 2017 | Read review
“On the 10th floor,on the side facing Trade Street.....avoid this if you are a light sleeper! Street noisy past midnight.”
 of 5 bubbles lenitag2016, 13 Mar 2017 | Read review
“choose a high floor room for the view.”
 of 5 bubbles MarkS774, 15 Feb 2017 | Read review
“Ask for an upgrade”
 of 5 bubbles U314XGjasons, 13 Feb 2017 | Read review
“hope for an upgrade!”
 of 5 bubbles skipthelightfandango, 11 Jan 2017 | Read review
5 of 5