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SpringHill Suites Charlotte Ballantyne Area

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#67 of 180 Hotels in Charlotte
Certificate of Excellence
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SpringHill Suites Charlotte Ballantyne Area
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189 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Charlotte Ballantyne Area
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Showing 188: English reviews
Savannah
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 August 2016

I read the HVAC issues in previous posts. However, we were limited by tournament hotel selections. The hallways were a little warm (heat of day outside was 98), the rooms were very comfortable. Also, all they had available for our team were King suites which are nice except the fold-away beds, but these were very well maintained with plenty of... More 

Helpful?
Thank Trish R
Marietta, Georgia
Level Contributor
289 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 17 August 2016

Ballantyne area hotels are always busy. This property is no different. Very good location. I like the fact it's inside 485 far enough you are removed from highway noise. There is plenty of options in the area for restaurants, shopping, etc. At first blush, my room looked just fine. I like the space of the Springhill properties. The bed was... More 

Helpful?
Thank Bulldog82
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Bulldog82, Thank you for taking the time out of your schedule to render a review of our hotel via the TripAdvisor Website. I noticed your caption and this is why currently we are renovating our property. The renovation will provide a fresh new look in the hotels common area's and also will allow us to focus on some of... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2016 via mobile

My family stayed here for a family reunion and everyone loved it! The hotel was very clean and the staff was very friendly and helpful. It was in walking distance of several great eateries. I highly recommend it!

Helpful?
Thank Rochelle W
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Rochelle W. Thank you for taking the time to render your feedback of our hotel via the TripAdvisor website. I have shared your kind words with the staff to show them that you really appreciated their efforts during your stay. If you are ever in the Charlotte Ballantyne Area again, please don't hesitate to call on us for your... More 

Riceville
Level Contributor
240 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 27 July 2016 via mobile

The location is perfect for a walk to local restaurants and shops. It is a very nice area of Charlotte. Springbrook suites is a leader in nice rooms equipped to make a business or family trip more enjoyable. The living area with Tv coupled with the work area with a desk makes this a very functional space. When traveling with... More 

Helpful?
1 Thank Ken K
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings Ken K, Thank you for taking the time to render your review via the TripAdvisor website. Your kind words really make a difference. I have shared your feedback with the staff. Once again thank you for your review. Kindest Regards Tyrekus Williams More 

Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2016 via mobile

I stayed there for two nights and both nights couldn't get any sleep. The room was sooo hot and the AC didn't work well, even though it was louder than a helicopter. Cleaning service sucks. Hair was everywhere in the bathroom and on the bed when we checked in. Since I wasn't able to sleep at night, I tried to... More 

Helpful?
Thank zack7777
TyrekusWilliams, Front Office Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Zack7777, Thank you for rendering your feedback via the TripAdvisor website. I have shared your feedback with our housekeeping manager to insure that the area's of improvement mentioned above are isolated events. The staff works very hard to provide services to each guest and I am sure this was an oversight. Please accept my apologies and I hope that... More 

Summerville, South Carolina
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 July 2016

I had the pleasure of staying here at the Spring Hill Suites for an overnight business trip. The staff were very friendly and attentive. The room was very clean and comfortable. I enjoyed the evening reception and the complimentary breakfast. I also enjoyed the close proximity to all the restaurants in the area.

Helpful?
Thank sandkanderson
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Sandkanderson, Thank you for review our hotel via the TripAdvisor website. I have relayed your kind words along to our team. If you are ever in the area again please don't hesitate to call on us for your lodging needs. Kindest Regards Tyrekus Williams More 

Plymouth, Minnesota
Level Contributor
1 review
Reviewed 25 July 2016

Beware of this place. I've stayed in a few Marriot Suites and other lesser hotel chains in my time and this is the worst place I've ever been. All started well until I got a call at 4 AM in the morning of my first night to let me know that the police was downstairs and wanted to speak to... More 

Helpful?
Thank Dluvr22
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings Dluvr22, Thank you for taking the time to complete a review of our hotel via the Trip Advisor website. We are extremely sorry for the incident with your vehicle that occurred during your stay. This was an isolated situation at our particular property, and is not typical. As for the delay in having a manager readily available to speak... More 

NC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 July 2016

Went down 7/24/16 to meet friends for Avalanche Club meet only to find that 4 of their vehicles had been broken into in the parking lot. Another guests car had also been broken into. I think the thieves hit 6 vehicles total. Had a few of our group's rooms were very late in getting daily housekeeping, While there I witnessed... More 

Helpful?
Thank BooomerX
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greeting BoomerX, Thank you for taking the time to complete a review of our hotel via the Trip Advisor Website. I want to address your issues within your review. The incident that took place over the weekend with a few guest cars were incidents in which we are working with local law enforcement to ensure the safety and security of... More 

Maryland
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 July 2016 via mobile

I stayed here for 2 nights for a business trip. The front office staff was very nice and friendly. The reviews about the hotel being warm are true. The halls were very warm and the room was pretty warm too but when I turned down the temp it was fine. The AC is pretty loud though. My room was mostly... More 

Helpful?
Thank T13
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear T13, Thank you for rendering your review of our property via the trip advisor website. Please be advised that you feedback has been shared with my housekeeping manager. Rest assured that the incidents you encountered were isolated issues and have been addressed accordingly. If you are ever in the area again, please don't hesitate to call on us for... More 

Brandon, Florida
Level Contributor
339 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 13 July 2016

And great location! Staff was always pleasant and ready to help. Room was very clean and although property is 7 years old it does NOT look it! Everything is well maintained, from the outside in. Beds were VERY comfortable and the location was perfect with lots of restaurants within walking distance and close to 485. Would definitely recommend and stay... More 

Helpful?
Thank kmatos
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Kmatos, Thank you for rendering your review of our hotel via the Trip Advisor website. We really appreciate your business. If you are ever in the Ballantyne area again please do not hesitate to call on us for your lodging needs. Kindest Regards Tyrekus Williams More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Charlotte Ballantyne Area

Address: 12325 Johnston Rd, Charlotte, NC 28277-3689
Region: United States > North Carolina > Charlotte
Price Range: ₹ 8,387 - ₹ 16,569 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Charlotte Ballantyne Area 3*
Number of rooms: 135
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Also Known As:
Springhill Suites Charlotte Ballantyne Hotel Charlotte
Hotel Style:
#40 Family Hotel in Charlotte
#56 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Charlotte Ballantyne Area staff and other travellers.
1 question
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Johns Creek, Georgia

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Questions? Get answers from SpringHill Suites Charlotte Ballantyne Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the first floor, at the end of a hall, past the elevators. Rm 144 and thought it was ideal.”
  • shower door swings out but you have to fit between the sink and door to get it. Not a wide door
 of 5 bubbles Jmca1102, 10 Nov 2016 | Read review
“Get a higher room...”
  • Nice ammenities
  • The Front
  • Good A/C Controls
  • Food Area
  • Good TV Pogramming
  • Ample Shopping
  • The Carport
  • Nice Decor
 of 5 bubbles Serbio_Bombilla, 5 Sep 2016 | Read review
“Bfore reserving a room, ask the Staff how WELL the AC is performing in the room!!! Press them for specifics!”
 of 5 bubbles BaltimoreGirl505, 27 Jun 2016 | Read review
“Second floor or higher if you want to get away from potential chaos.”
 of 5 bubbles 149jefferym, 12 Jun 2016 | Read review
“Upper floor and larger number away from the lobby”
 of 5 bubbles catherp, 21 Feb 2016 | Read review
5 of 5
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