We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
4/2/2018 5/2/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sheraton Charlotte Hotel

    555 S McDowell St, South Tower, Charlotte, NC 28204-2605
    (212) 292-7737
    Hotel website
    Lowest prices for your stay
    4/2/2018 5/2/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 21% below average rate

    The price you found is 21% lower than this hotel's average rate of US$ 223/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 195
    US$ 177
    SAVE US$ 18
    US$ 195
    US$ 178
    Traveller (114)
    Room & Suite (38)
    Dining (8)
    • Excellent29%
    • Very good23%
    • Average24%
    • Poor12%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Breakfast Available
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Charlotte Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 177.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Charlotte hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "9f7389bb856a4bff9b970a12a42f3115", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1225443,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[100876652],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":177,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"9f7389bb856a4bff9b970a12a42f3115","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":195,"lowestMetaPrice":177,"additionalPartner":false,"highestMetaPriceDisplay":195,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":195,"lowestMetaPrice":177,"highestMetaPriceDisplay":195,"hotelName":"Sheraton Charlotte Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjlmNzM4OWJiODU2YTRiZmY5Yjk3MGExMmE0MmYzMTE1IiwiQUlLIjoiMDM5MjA3MzRiOTE4NGUxMTk4YTUzZTgwM2UyN2NjMjEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$ 177", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32431022":"BookingCom","109273667":"HotelsCom2IB","53954850":"TravelocityEWS","34359081":"Hotwire","78329533":"PricelineIB","32597482":"Expedia","78848686":"OrbitzEWS","79401109":"CheapTicketsEWS","100876652":"StarwoodIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    Reviews (371)
    There are newer reviews for Sheraton Charlotte Hotel
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year

    21 - 25 of 369 reviews

    Reviewed 12 October 2017

    I attended a large conference at the Sheraton this week and was so impressed by all the staff and their focus on customer service. I want to personally thank and commend Aisha McClard who went above and beyond to assist me and my unique personal...More

    Thank _Katherine_0404
    Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 13 October 2017

    Our team strives to provide the best in service and hospitality, so we are thrilled to hear how Aisha had such a positive impact on your experience. We will absolutely let her know about your kind words for her! We’re happy to hear your conference...More

    Reviewed 9 October 2017

    Wanted to personally thank Aisha in guest services for all of her help. She has a wonderful personality and knows how to get things done. Very impressed with her customer services abilities. She is a "keeper" and a wonderful asset to your hotel!

    Thank kdpemper
    Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 11 October 2017

    We are so thrilled that your chose us for your group event. We certainly have a stellar team here and we will be sure to share your thoughtful compliments with Aisha. We look forward to welcoming you back and we hope it’s soon!

    Reviewed 5 October 2017

    Escaping from Hurricane Irma to this hotel. First impressions :lobby and main area nicely updated. However our room definitely was not. Bedroom small , carpet worn, walls looked dirty and what's with the wall-covering of 'burlap' ? The bathroom dingy , cramped ; shower head...More

    Thank chickenscat
    Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 6 October 2017

    We are so sorry to hear of your difficulties and appreciate your patience and understanding during such a trying time. We hope that when you reached out to our team they were able to assist you further and address all of your concerns. Thank you...More

    Reviewed 27 September 2017

    I've been staying at the Sheraton for a few weeks now usually things are pretty smooth but today not so much. After being checked out of my room and told i would be put in the le meridian connected to the sheraton i was def...More

    Thank kdeberry012187
    Management response:Responded 29 September 2017

    While we’re glad one of our staff members was able to help improve what sounds like a truly frustrating situation, I’m very sorry that you had this experience in the first place. I hope you will accept my sincere apologies, as this is not the...More

    Reviewed 27 September 2017 via mobile

    Long story short. I stayed here for one night after being evacuated from florida due to irma. The hotel price was $120 dollars. I was charged $650 yes that's right $650 dollars for my stay. There was also another $300 hold on my credit card...More

    1  Thank josemorgano
    Management response:Responded 29 September 2017

    It was extremely troubling to read your feedback, and I truly apologize that you had this experience. If this has not yet been resolved, I encourage you to please reach out to us directly once more, as we’re unable to fully address your concern in...More

    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Meeting Rooms
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Room Service
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$ 158 - US$ 331 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 305
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Expedia, Booking.com, Orbitz, Travelocity, Priceline, Hotels.com, Agoda, Evoline ltd, HotelQuickly, TripOnline SA, getaroom.com and Cancelon so you can book your Sheraton Charlotte Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte >
    • Second Ward
    Add Photo Photos
    Traveller (114)
    Room & Suite (38)
    Dining (8)
    Pool & Beach (6)
    Hotel & Grounds (87)
    Bathroom (8)
    Business Centre & Event Rooms (6)
    Nearby HotelsSee all 182 hotels in Charlotte
    Le Meridien Charlotte
    311 reviews
    .05 km away
    Fairfield Inn & Suites Charlotte Uptown
    228 reviews
    .31 km away
    Hampton Inn Charlotte - Uptown
    884 reviews
    .46 km away
    Hilton Garden Inn Charlotte Uptown
    798 reviews
    .56 km away
    Nearby Restaurants
    Dresslers Restaurant
    300 reviews
    .58 km away
    402 reviews
    .65 km away
    Pizzeria Omaggio
    39 reviews
    .58 km away
    81 reviews
    .08 km away
    Nearby Attractions
    NASCAR Hall of Fame
    1,915 reviews
    .61 km away
    Spectrum Center
    487 reviews
    .92 km away
    Little Sugar Creek Greenway
    152 reviews
    .89 km away
    Charlotte Convention Center
    158 reviews
    .77 km away
    Ask a question
    Questions & Answers
    30 December 2017|
    AnswerShow all 2 answers
    Response from catwmn2xVT | Reviewed this property |
    Hello, yes the rooms we have had during numerous stays have all had a safe. Enjoy your stay!
    20 June 2017|
    Response from John W | Reviewed this property |
    Call the hotel is my best answer. They do have a quality fitness center as hotel fitness centers go it would have to be 4 stars out of 5
    25 October 2016|
    AnswerShow all 4 answers
    Response from al b | Reviewed this property |
    matter of fact here their number. 704) 372-4100
    Room Tips
    "Ask for a room with a view."
    Read review
    "Try for a room on the downtown facing side to avoid freeway noise."
    Read review
    "Don't waste money on this hotel"
    Read review
    "Room 712 is close enough to the elevator without feeling like a heavy traffic (noisy) area."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing