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Sheraton Charlotte Hotel

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Sheraton Charlotte Hotel
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261 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Charlotte Hotel
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Showing 260: English reviews
Phoenix, Arizona
Reviewed 20 October 2016

This is a very nice, clean hotel. It has multiple restaurants or methods for ordering food. The pool area has cute little cabanas, which you can reserve. The pool is a tad small, but it's a great place to cool off. There is an indoor/outdoor restaurant/bar area right next to it, which is convenient. Another great little gem, is a...

Thank Torieo26
Olathe, Kansas
Reviewed 18 October 2016

We had a 4-day, 3-night stay and enjoyed it. Room and beds were comfortable and clean. Location was good. Employees were very hospitable and friendly. Enjoyed conversations with Fergus and Cassie. Taylor Davis was delightful and went out of her way to solve a small problem that we were having. Great customer service!

Thank DytterDog
Kiawah Island, South Carolina
Reviewed 16 October 2016

My wife and I evacuated from the SC coast because of Huricane Matthew. The hotel was full of people like us, with dogs in tow. The staff could not have been nicer, more professional, or more welcoming. Everyone went out of their way to make our stay pleasant, not an easy thing to do given the circumstances. I highly recommend...

Thank cjwiduch
South Carolina
Reviewed 14 October 2016

This is our 2nd night of a 3 night stay. Really uncomfortable - it is a teeny, tiny, oppressively dark room. If we weren't here in a room block for a meeting we would be gone. It appears the soft furnishings are new. However, the sheets are thread bare - literally holes in them. The "Make a Green Choice" to...

1Thank maplovere
Reviewed 14 October 2016 via mobile

I've been here a few times and each time have been greeted by the awesome front desk staff , Mr.Zac and every front desk agent has the professional attitude that qualifies as AWESOME ! The rooms are comfortable but can use an update , beds are heaven and the clean rooms by housekeeping are tops ! The Social restaurant has...

Thank PHXman55
Reviewed 13 October 2016 via mobile

Loud HVAC in room. Slow elevators. Subpar fitness center. Plus-great walkable location to downtown. Housekeeping provided minimal service. Facility in need of renovation. Hotel definitely needs update.

Thank hengelhardt1
Columbus, Georgia
Reviewed 11 October 2016 via mobile

I had the pleasure of staying at the Sheraton for a business trip this month. The room was fabulous, the staff extremely friendly and helpful, and the location was perfect! If you are staying in the area, it is a wonderful place to stay! We were fortunate to also have a fantastic views of the city as well!

Thank Abbie E
Charleston, South Carolina
Reviewed 8 October 2016 via mobile

Sheraton in Uptown Charlotte was very nice and the staff friendly. We also walked to the mall that was nearby for any items you would need. They looked like they remodelled it recently and it's very warm once you walk in.

Thank elapin114
Groesbeck, Texas
Reviewed 17 September 2016 via mobile

The Sheraton was beautiful as expected, the only problem my sister and I had was the tv did not work. We called the front desk and they informed us that the local television company was having trouble and it should be resolved soon. During our 3 days and two night, the problem was never resolved. Luckily, the front desk gave...

Thank lyndseycherry
Cedar Rapids, Iowa
Reviewed 13 September 2016 via mobile

Yes, the lobby decor is modern and ultra chic. Yes, the rooms are nice. But wait, do NOT go OUT to eat or you will miss an exquisite culinary experience! This is NOT your typical hotel food. For an appetizer, highly recommend the NC shrimp with chorizo sausage and grilled bread drizzled with an a-MAZ-ing garlic-parsley-citrus-wine sauce. Wowzah. The seared...

Thank Elizabeth750

80 photos of this hotel

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Business Centre/Function Rooms (1)
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Management photos: Courtesy of the property manager

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Sheraton Charlotte Hotel is ideally located in uptown, near many dining, shopping, and entertainment options. Many attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal Performing Arts Center, the Panthers’ Bank of America Stadium, and the Bobcats’ Time Warner Arena. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car.Retreat to one of our 304 newly renovated guest rooms and suites, filled with everything you need for a comfortable home away from home. Stay connected with wireless High Speed Internet Access, and enjoy a blissful night’s rest in The Sheraton Sweet Sleeper™ Bed.At the Link at Sheraton(SM) experienced with Microsoft® in our lobby, surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Stay in shape at our Sheraton Fitness center, and relax in the outdoor pool, indoor pool, or hot tub.Start your day with a warm, hearty breakfast in our all-day dining restaurant. After a full day with family, friends, or colleagues, gather over a meal and refreshing drinks at Float, our poolside restaurant and bar.Whether you’re planning a convention, meeting, or social event, our team of professionals will be happy to help you tailor the perfect gathering. Our 35 function spaces, including five impressive ballrooms, offer state-of-the-art audiovisual technology and wireless High Speed Internet Access, making the Sheraton Charlotte Hotel the perfect place to bring everyone together. ... more   less 

Additional Information about Sheraton Charlotte Hotel

Address: 555 S McDowell St, Charlotte, NC 28204-2605
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: ₹ 7,424 - ₹ 20,910 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Charlotte Hotel 3.5*
Number of rooms: 304
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Charlotte Hotel staff and other travellers.
4 questions
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Pensacola, Florida
over a year ago
1 month ago

See all questions (4)

Questions? Get answers from Sheraton Charlotte Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The city view room is amazing, you will get street noise but it is worth it!”
 of 5 bubbles kieslerfamily, 1 Dec 2016 | Read review
“rooms to the back of hotel are quieter”
 of 5 bubbles barbaracH4859WQ, 13 Nov 2016 | Read review
“Front desk staff not receptive.”
 of 5 bubbles mikefaud1, 2 Sep 2016 | Read review
“Upper level rooms had AC problems, 12th floor was okay.”
 of 5 bubbles kensT7893WQ, 2 Aug 2016 | Read review
“didn't get a chance, but close to a lot of attractions ( Panther's NFL Stadium) NBA Bobcat's Arena and many more excitements”
 of 5 bubbles 280alb, 1 Aug 2016 | Read review
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