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Sheraton Charlotte Hotel

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Sheraton Charlotte Hotel
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261 Reviews from our TripAdvisor Community

Traveller rating
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Showing 260: English reviews
Scottsdale, Arizona
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 days ago NEW

Thank you once again Sheraton for providing an excellent stay. From the moment we walk up and were greeted by the bell staff to every question or detail we asked the front desk employees I felt I was "cared for" by your staff. I was not just a guest but a valued guest. Plus the city view from the room... More 

Thank kieslerfamily
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

Surely there are better options in downtown Charlotte than this place. It's located near ... well, nothing. The air conditioning in its meeting rooms barely functions. The rooms are small and sparsely appointed, the bathrooms barely provide enough room to turn around in, and the rooms don't even offer a closet -- just an inconvenient armoire. Restaurant and bar choices... More 

Thank ThatToddlinTown

Travellers are raving about these Charlotte hotels

Miami Beach, Florida
1 review
Reviewed 1 week ago via mobile

My colleague and I stayed at the Sheraton Charlotte for a quick business trip. We were lucky enough to have been checked in by Wayne at the front desk, who repeatedly went above and beyond in customer service. He became our personal concierge, giving us great nearby dining suggestions--we were even treated with VIP service he had voluntarily arranged at... More 

Thank DaniGrrrlRene
Nashville, Tennessee
Level Contributor
7 reviews
Reviewed 2 weeks ago via mobile

I stayed at this hotel while in town on business. It's centrally located and has a great view of downtown Charlotte. Checking in was a smooth and enjoyable process thanks to Wayne at the front desk. He was helpful and had a great energetic and friendly personality. He recommended a great restaurant nearby and even called ahead and made a... More 

Thank Maria M
Bethesda, Maryland
Level Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago

Nice clean hotel with great service. There is food on the premises but a bit expensive - coffee and a bowl of oatmeal runs for $12. The room was clean and always taken care of by mid day. It was a bit noisy at night with the blowers of some sorts outside of the building.

Thank Gizbab
San Jose, California
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

this Sheraton hotel in a short walk from downtown which takes you away from the traffic and hustle and bustle. The people are so friendly and helpful. It has a great lobby and plenty of seating areas. Large conference area for meetings. the hotel rooms are all upgraded and clean.

Thank Barbara C
Level Contributor
104 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 4 weeks ago

The hotel is older, however has undergone a make-over in the public areas. The theme is cool-chique. Located at the near the convention centre, the hotel is only a 10 walk to the center of town. The highway that passes the hotel was a bit noisy (the windows were not sealed well). My club floor guest room was spacious, generally... More 

Thank Mark H
New York, United States
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 October 2016 via mobile

If you like roaches in your room and to never have hot water in your shower, this is the hotel for you. The hotel looks nice enough, the lobby area is nice, but the bedrooms are slightly run down. The bathrooms are tiny and without hot water made them very difficult to use. I was there for a business meeting.... More 

1 Thank SR46
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 October 2016 via mobile

Ancient bathroom, small TV, small beds, nice robe, nice bedding. Terrible meeting rooms. Very noisy, partitions are lousy, food is ok but not great. 7 a.m. Very cold shower as zero hot or even warm water available

1 Thank Anne J
Virginia Beach, United States
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016

Our group met over a period of 7 days and occupied a total of 1010 room nights. We had many food and beverage functions. The entire event was handled very well by all employees. The Director of Sales, the Convention Service Manager, the Reservation Manager, the many employees at the front desk and dining areas, the banquet department, etc, all... More 

Thank Ken L

80 photos of this hotel

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Pool/Beach Area (3)
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Dining (3)
Business Centre/Function Rooms (1)
Other (30)

Management photos: Courtesy of the property manager

All Management Photos (17)
Room/Suite (2)
Hotel & Grounds (7)
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Pool/Beach Area (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Sheraton Charlotte Hotel is ideally located in uptown, near many dining, shopping, and entertainment options. Many attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal Performing Arts Center, the Panthers’ Bank of America Stadium, and the Bobcats’ Time Warner Arena. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car.Retreat to one of our 304 newly renovated guest rooms and suites, filled with everything you need for a comfortable home away from home. Stay connected with wireless High Speed Internet Access, and enjoy a blissful night’s rest in The Sheraton Sweet Sleeper™ Bed.At the Link at Sheraton(SM) experienced with Microsoft® in our lobby, surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Stay in shape at our Sheraton Fitness center, and relax in the outdoor pool, indoor pool, or hot tub.Start your day with a warm, hearty breakfast in our all-day dining restaurant. After a full day with family, friends, or colleagues, gather over a meal and refreshing drinks at Float, our poolside restaurant and bar.Whether you’re planning a convention, meeting, or social event, our team of professionals will be happy to help you tailor the perfect gathering. Our 35 function spaces, including five impressive ballrooms, offer state-of-the-art audiovisual technology and wireless High Speed Internet Access, making the Sheraton Charlotte Hotel the perfect place to bring everyone together. ... more   less 

Additional Information about Sheraton Charlotte Hotel

Address: 555 S McDowell St, Charlotte, NC 28204-2605
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: ₹ 7,387 - ₹ 20,176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Charlotte Hotel 3.5*
Number of rooms: 304
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Charlotte Hotel staff and other travellers.
4 questions
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Pensacola, Florida
over a year ago
1 month ago

See all questions (4)

Questions? Get answers from Sheraton Charlotte Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The city view room is amazing, you will get street noise but it is worth it!”
 of 5 bubbles kieslerfamily, 1 Dec 2016 | Read review
“rooms to the back of hotel are quieter”
 of 5 bubbles barbaracH4859WQ, 13 Nov 2016 | Read review
“Front desk staff not receptive.”
 of 5 bubbles mikefaud1, 2 Sep 2016 | Read review
“Upper level rooms had AC problems, 12th floor was okay.”
 of 5 bubbles kensT7893WQ, 2 Aug 2016 | Read review
“didn't get a chance, but close to a lot of attractions ( Panther's NFL Stadium) NBA Bobcat's Arena and many more excitements”
 of 5 bubbles 280alb, 1 Aug 2016 | Read review
5 of 5
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