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Sheraton Charlotte Hotel

371 reviews
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Traveller (114)
Room & Suite (38)
Dining (8)
Overview
  • Excellent29%
  • Very good23%
  • Average24%
  • Poor12%
  • Terrible12%
Travellers talk about
“le meridien”(15 reviews)
“power outlets”(5 reviews)
Free Wifi
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
3.5 Star Hotel
All hotel details
Offers from Sheraton Charlotte Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (371)Write a Review
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All reviewsle meridienpower outletsbusiness conferencerooftop baruber rideguest servicescity viewnascar hall of famefitness centeri highly recommend this hotelnice propertygreat customer serviceoutdoor poollobby areaaishataylorcabanas
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1 - 5 of 369 reviews
Reviewed 5 days ago

Upon checking Anna was at the concierge desk and held a very friendly convo with me about the city ,I mentioned it was my birthday along with my sister .. She then made sure that our experience would be a great one to remember along...More

Thank lateahentzminger
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded 3 days ago

Happy Birthday to you and your sister! We love to celebrate special occasions and are excited to read you appreciated the efforts of our team to make your stay unforgettable. It was such a pleasure to have you both stay with us at Sheraton Charlotte...More

Hotel's Favourite
Reviewed 6 December 2017

Upon arrival, I was told that I was the Guest of the Day, and I would be able to enjoy the benefits of being a VIP guest. I received free parking for the night, chocolates and champagne chilled in my room, free breakfast vouchers, and...More

Thank Brittany D
Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 7 December 2017

Congratulations on being chosen our Guest of the Day, Brittany! It was a pleasure to have you here and we are glad you enjoyed your stay. Our guests and their comfort are our number one priority at our hotel. Thank you for reaching out to...More

Reviewed 2 weeks ago via mobile

I have so much to say about this hotel. I work at hotels all the time and I know the standard, this did not come close to what I was expecting. 1. I walked into and accessible room and the bathroom floor was horrible. It...More

Thank denarhodes
Response from Amit P, Guest Relations Manager at Sheraton Charlotte HotelResponded 2 weeks ago

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Charlotte Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More

Reviewed 2 weeks ago

Being selected the Guest of the Day when they didn't even know we were celebrating my mom's 70th birthday was the icing on the cake! Every minute of our stay there was magical and we will stay there again. Every person we interacted with added...More

Thank Tammy Y
Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 2 weeks ago

Happy 70th to your mom, and congratulations on being selected our Guest of the Day! I am so glad to hear that your stay was so wonderful, especially during such a special occasion. Tammy, we hope to welcome you back to the Sheraton Charlotte in...More

Reviewed 4 weeks ago

We we're on the club level floor. The room was bed was comfortable. The room was spacious and had a great view. The bathroom was on the smaller side. They had a Starbucks in the lobby which was nice, except for when I ordered a...More

Thank CarrieDiana
Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 4 weeks ago

Carrie, thank you for your review. I’m pleased to hear the front desk staff was welcoming and accommodating, and that you especially enjoyed the comfort of your bedding and overall accommodations. Still, it is disappointing to find out that some areas of your visit were...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Meeting Rooms
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Room Service
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 158 - US$ 331 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 158 - US$ 331 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (114)
Room & Suite (38)
Dining (8)
Pool & Beach (6)
Hotel & Grounds (87)
Bathroom (8)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
196denysec
30 December 2017|
AnswerShow all 2 answers
Response from catwmn2xVT | Reviewed this property |
Hello, yes the rooms we have had during numerous stays have all had a safe. Enjoy your stay!
1
Vote
TravelgalMAM
20 June 2017|
Answer
Response from John W | Reviewed this property |
Call the hotel is my best answer. They do have a quality fitness center as hotel fitness centers go it would have to be 4 stars out of 5
0
Votes
tsublue
25 October 2016|
AnswerShow all 4 answers
Response from al b | Reviewed this property |
matter of fact here their number. 704) 372-4100
0
Votes
Room Tips
"Ask for a room with a view."
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"Try for a room on the downtown facing side to avoid freeway noise."
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"Don't waste money on this hotel"
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"Room 712 is close enough to the elevator without feeling like a heavy traffic (noisy) area."
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