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Renaissance Charlotte Suites Hotel

Renaissance HotelsUS$ 183*
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#32 of 177 Hotels in Charlotte
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 183*
US$ 183*
US$ 183*
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Renaissance Charlotte Suites Hotel
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866 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Charlotte Suites Hotel
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Showing 853: English reviews
Cincinnati, Ohio
Reviewed 9 June 2015 via mobile

I am usually a Hilton fan but was booked here for a meeting and have enjoyed my stay. The decor could use an update and the quality of our dinner in their restaurant was just average so I didn't give them a 5 rating, otherwise this is a great hotel. Since I am a Marriott Rewards member I did receive...

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Helpful?
Thank luckyno39
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

luckyno39, thank you for being a Marriott Rewards member! The Aveda products are one of our guests favorite in room amenities, as is the free wifi for rewards members. We hope to welcome you back soon, whether for business or for leisure!

Singapore, Singapore
Reviewed 9 June 2015

From the warm greeting by the staff to the oversized rooms Renaissance Charlotte would be on the the best airport hotels around. after a 20+ hour flight the bed allowed for a superb sleep & free wifi enabled me to catch up on work before my next flight. Didnt use the restaurants.........but did use the free shuttle - worked as...

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Helpful?
Thank KiwiNZExplorer
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

KiwiNZExplorer, we are so happy to hear how your family enjoyed their stay! The comfortable oversized suites and airport shuttle are just 2 of our many great amenities. We hope you can come back soon, or as it's said in the south, ya'll come back now!

Reviewed 8 June 2015 via mobile

I stayed at the Renaissance Charlotte this weekend with a group of friends who were visiting out of town. I needed to retrieve my car that was parked at a bar nearby, so I went to the front desk to inquire about getting a cab. Tony Benton, one of the bellman, offered to take me for free in the airport...

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Helpful?
Thank Jbham610
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

Jbham610, our staff is happy to be there for you when you're in need. We are so glad to hear that you and your friends enjoyed your stay and we look forward to welcoming you back soon!

Durham, North Carolina
Reviewed 7 June 2015 via mobile

I chose this hotel for the price and after reading reviews on TripAdvisor. I paid a total of $115 (including tax) for a relaxing suite after spending a hot day at Carowinds. My family and I couldn't wait to check-in. I was greeted at one of the personal counters by a friendly guy who promptly checked me in. I did...

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Helpful?
Thank T A U
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

T A U, thank you so much for the wonderful review! We are so happy to hear that you had an enjoyable stay! Everything from our nice amenities to our comfortable beds and our friendly check-in procedures are there to help you have the most relaxing stay we can provide. We hope to see you on your next trip to...

Reviewed 7 June 2015 via mobile

The bellman Tony Benton was fenominal! He helped us with our bags and had an amazingly positive attitude. Perfect example of coustomer service!! He engaged in conversation with us and was super nice. Very awesome employee!!

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Helpful?
Thank ashleicaccamise
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

ashleicaccamise, thank you for the positive feedback! We are so glad to hear that you had a pleasant experience during your stay. We'll be sure to share your comments with the team!

Chapin, South Carolina
Reviewed 3 June 2015 via mobile

This location is Renaissance proud. The location is centrally located between the airport, downtown, southend, the new outlet, and more. It is not downtown urban bustle. The scenic location is close to all venues but in a safer quiet setting with lush landscapes. This is a perfect setting to visit Charlotte's spots but still have relaxing rest. The staff is...

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Helpful?
Thank chinhome
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for the positive review Chinhome! We strive to be Charlotte's Finest and our location is a great perk for guests. We'll be sure to share your feedback with the team. Thank you again for staying with us and we are so glad you enjoyed your stay.

North Carolina
Reviewed 30 May 2015

I stayed there with 2 other adults and because I booked through a make an offer on the price website I was given a room by the service elevator. The room was noisy, could use some updating. There was 2 double bed, I would have preferred and expected queens. The pillows where fluffy until you sleep on them. I would...

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Helpful?
Thank sunlicks
Nabil W, Assistant General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you very much for staying at the Reanissance Charlotte Suites Hotel. We appreciate your business and we value your feedback. We take customer satisfaction and feedback very serious and we work on those feed back on daily basis to learn and educate our staff on how we can improve. Once again thank you for staying and we hope we...

Washington DC, District of Columbia
Reviewed 30 May 2015

We chose this hotel due to proximity to Charlotte Airport and the free airport shuttle since we only had a short one night stay. While I found the hotel to be convenient, it was not the Marriott experience that I usually expect. First, the airport shuttle took about 30 minutes when I was told 10 minutes. When we arrived, we...

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Helpful?
Thank James K
Nabil W, Assistant General Manager at Renaissance Charlotte Suites Hotel, responded to this review

We are very appreciative for yorur stay and the feed back. We value every guest's opinion and feedback. We are currently working with our corporate office and Marriott on short terms anfd long terms renovation plans. We also work very hard day in and day out on educatng our staff to have a Renaissance service and culture in place. THank...

Clarksville, Tennessee
Reviewed 28 May 2015

This is definitely a convention centric hotel. They have lots of large rooms that host all types of events. The lobby is pretty nice with multiple story high opening and restaurant in the center. The prices are a bit steep, but the service is good and this is an upscale hotel.

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Helpful?
1Thank GDGandTBiggs
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you, TheGormans, for your review! We are so glad you enjoyed your stay!

Durham, North Carolina
Reviewed 28 May 2015

We found ourselves without a room at a nearby hotel (Hyatt Place) at 2:30am after they had sold our confirmed room to someone else. The extremely rude Hyatt Place staff transferred us to the Renaissance Charlotte. At the Renaissance, we were greeted warmly after 2:30am by Yvonne, who not only welcomed us with open arms, but treated us like royalty....

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Helpful?
1Thank Kevin R
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

Kevin R, Thank you for your review! We are so glad to hear that you enjoyed your stay. Our staff is here to take care of our guests, day or night, because you are our number 1 priority. We will happily pass on your compliments to our team. We would be delighted to welcome you back on your next trip...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte Suites Hotel

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217-2394
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: ₹ 7,240 - ₹ 16,160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte Suites Hotel 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance
Hotel Style:
#19 Romantic Hotel in Charlotte
#24 Business Hotel in Charlotte
#26 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Charlotte Suites Hotel staff and other travellers.
9 questions
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6 months ago
Nashville, Tennessee
6 months ago
5 months ago

See all questions (9)

Questions? Get answers from Renaissance Charlotte Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are staying more than one night ask for a room that does not overlook the rooftop of the building below.”
geniejd, 20 May 2017 | Read review
“If you try to check in early, Tania (mgr.) said that's why our room wasn't ready until 6PM. Housekeeping was still cleaning rooms by 7pm.”
soitk2017, 10 Apr 2017 | Read review
“Executive Suites are more comfortable near back corners”
marcangelas, 8 Apr 2017 | Read review
“The higher levels are quieter. Do not let them put You on the club level”
JFJ6057, 21 Jan 2017 | Read review
“Club level includes a lounge that serves snacks/ deserts at night and a hot breakfast in the morning”
PeteK501, 28 Oct 2016 | Read review
5 of 5
Renaissance Hotels
US$ 183* /night
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Booking.comUS$ 183
PricelineUS$ 183
Expedia.comUS$ 183
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*Disclaimer
Prices are for 1 room, 2 adults
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