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Renaissance Charlotte Suites Hotel

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#23 of 180 Hotels in Charlotte
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821 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Charlotte Suites Hotel
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Showing 808: English reviews
Reviewed 12 October 2016 via mobile

Boring standard chain hotel, less run down than others. Interior dated but clean. Have stayed at much worse overpriced chain hotels. 10 min drive to the airport. At 250USD per night a seriously poor value. Staff very friendly.

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Helpful?
Thank Thomas G
ManagerX1, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for being our guest and for your review. We value your comments and opinions. While it seems your overall stay was enjoyable we did miss a few opportunities to make it much better. Thank you for letting us know the areas that could use improvements. We will work hard to enhance our guest experience. Thank you again, and...

Los Angeles
Reviewed 11 October 2016

We spent 5 nights here visiting family in the area. It's a nice property with a bar, restaurant, indoor pool and jacuzzi. The food at the breakfast buffet was great with a nice selection and priced around $15 per person. Dinner choices were all good and the food was really great. I am, however, only rating the property as "average"...

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Helpful?
Thank R0adWarri0r
ManagerX1, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for being our guest and for posting a review of your stay. It's nice to read we met the majority of your expectations and that you had a nice time visiting with family. However, I do apologize for the housekeeping issues you experienced. I have shared your concerns with housekeeping and I assure you we will be more...

Goshen, Indiana
Reviewed 9 October 2016 via mobile

We traveled to Charlotte for business. Our trip coincided with Hurricane Matthew so we were fortunate to get a room at this hotel. The rooms are spacious and comfortable. The front desk staff is welcoming and the lobby is very nice. The win for this facility, however, is their F&B staff. Christina, our bartender, Olga, our server, and Sam, the...

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Helpful?
Thank fort925
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for choosing to stay at our hotel. We are delighted you were impressed with the quality of our service and facilities. We especially appreciate your nice comments regarding the excellent service provided by our food and beverages associates, particularly Christina, Sam and Olga. It is also nice to know that you were pleased with your comfortable room. We...

Reviewed 7 October 2016

Was in town for a business conference. Stayed at the hotel. For our large group, this location was perfect. Large exercise room, pool, shuttle service to/from airport, nice in hotel bar and lounge. Not to mention the rooms were huge! Had breakfast, lunch and dinner at the hotel - all meals were well presented and very tasty. Staff was friendly.

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Helpful?
Thank Jennifer G
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for sharing your experience at the Renaissance Charlotte Suites Hotel and for highlighting some of the key features of our property. We are delighted to read how much you enjoyed our convenient location, comfortable rooms as well as our on-site facilities. We are also happy that you were pleased with our welcoming associates and the delicious food we...

Mullens
Reviewed 3 October 2016 via mobile

The room was very nice. The beds were comfortable and everything was very clean. The indoor pool was nice and clean. I love rooms set up like suites so when the kids fall asleep, the adults have a separate area to relax. The bathroom was surprisingly large too. Very friendly staff and quick check-in and checkout. Would definitely recommend and...

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Helpful?
1Thank Ashley2006pa
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Many thanks for reviewing your recent stay at our hotel. We are so glad to read that you enjoyed your spacious suite, comfortable beds, and our seamless front desk service. We appreciate you choosing the Renaissance Charlotte Suites Hotel and for recommending us. Thanks again, we look forward to seeing you and your family on your next trip to our...

Chicago, IL
Reviewed 2 October 2016 via mobile

Just a one night business trip and picked it due to proximity to airport. Large, comfortable rooms and friendly staff. The location is isolated...nothing in walking distance or nearby really. So dinner options are limited to the hotel restaurant/bar. The bar/restaurant doesn't have much character--it feels more like a conference center as it is open to the lobby and conference...

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Helpful?
1Thank Efish4
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

We are delighted you enjoyed your recent business visit to our hotel. We are glad to read that our easy access to Charlotte Douglas International Airport was perfect for your needs and you loved our hospitality as well. Thanks for choosing the Renaissance Charlotte Suites Hotel. We hope you will do so again. Best Regards, Paul Papadopulos General Manager

Chicago, Illinois
Reviewed 30 September 2016 via mobile

Are we all talking about the same hotel here? This one looks like a 1990 Embassy Suites now converted to a Renaissance. Everything except the bed is old and dingy. Curtains have a hole with a big piece of tape on it. Gym had broken a/c and I just felt depressed being in the hotel. I'm a Marriott gold member...

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Helpful?
Thank NCSL
ManagerX1, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

I was so sorry to read that we did not live up to our usual standards, and I am truly sorry your stay was less than wonderful. Thank you for letting us know about the air conditioning in the gym and the housekeeping issues you experienced in your room. We are taking appropriate steps to ensure future guests do not...

Fort Worth, Texas
Reviewed 30 September 2016 via mobile

Very nice suites hotel, with the bedroom separated from from the living area by a heavy door; 2 work desks, 2 TVs and a very nice bathroom. Very comfortable bed with feather pillows and a quiet, nicely appointed bedroom. Lots of outlets for devices too. Somewhat dated decor (irrelevant, because it's still nice) but again, a great place for frequent...

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Helpful?
Thank SrSpackler
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for choosing the Renaissance Charlotte Suites Hotel for your recent business trip and for sharing your experience. It is great to know your suite was comfortable and had just what you needed. Thanks again for staying with us, and please visit us again soon! Best Regards, Paul Papadopulos General Manager

Cincinnati, Ohio
Reviewed 27 September 2016 via mobile

I attended a conference here and was so impressed by the quality of the employees here. Very friendly, especially Ricky in banquets! The food was very good and the room was clean and comfortable. Great Aveda amenities! Softest and most comfortable sheets ever!

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Helpful?
1Thank luckyno39
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for staying with us while attending the conference. We are glad you were impressed with the quality of our service and the in-room amenities. I look forward to sharing your compliments with Ricky! We appreciate your review and your score and hope to see you again soon at the Renaissance Charlotte Suites Hotel. Best Regards, Paul Papadopulos General...

Sourthern New England
Reviewed 24 September 2016 via mobile

I spent two nights here recently. The room was divided into bedroom,living room and has a microwave , refrigerator with sink. The Wi Fi is 9.95 for standard and 14.95 for higher speed. I did have two bumps with my stay, in checking in there was a large group of people staying and using the hotel for there meeting. It...

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Helpful?
Thank jbackus8746
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for sharing your experience at the Renaissance Charlotte Suites Hotel. We are thrilled to read you had a good stay at our hotel, and that you liked your spotless room. However, we regret the service issues you encountered and apologize for the inconvenience it caused. We will ensure that our associates deliver the best service to the customers...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte Suites Hotel

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217-2394
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: ₹ 6,807 - ₹ 17,861 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte Suites Hotel 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance
Hotel Style:
#19 Romantic Hotel in Charlotte
#24 Business Hotel in Charlotte
#26 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Charlotte Suites Hotel staff and other travellers.
8 questions
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1 month ago
Nashville, Tennessee
1 month ago

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Questions? Get answers from Renaissance Charlotte Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level includes a lounge that serves snacks/ deserts at night and a hot breakfast in the morning”
 of 5 bubbles PeteK501, 28 Oct 2016 | Read review
“Well built facility, Mid floors the quietest, best insulated.”
 of 5 bubbles 24waltf, 19 Sep 2016 | Read review
“4th Floor was quiet”
 of 5 bubbles CEpting, 19 Sep 2016 | Read review
“The hotel is all suites so I guess you can't get a bad room and you are not near a highway or other noisy situation.”
 of 5 bubbles Alan_Forrester1170, 18 Sep 2016 | Read review
“I believe that because of the sunroom at the top of the atrium, room 901 was very warm during mid-day.”
 of 5 bubbles SneadsFerryElf, 29 Aug 2016 | Read review
5 of 5
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