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Renaissance Charlotte Suites Hotel

Renaissance HotelsUS$ 183*
View Deal
#33 of 177 Hotels in Charlotte
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 183*
US$ 183*
US$ 183*
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Renaissance Charlotte Suites Hotel
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866 Reviews from our TripAdvisor Community

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Showing 853: English reviews
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Grosse Pointe, Michigan
Reviewed 2 days ago NEW

I am a gold level Marriott/Ritz Carlton Member so I chose a Marriott property to stay for one night while flying through Charlotte. The shuttle was efficient both ways with a very nice driver. We checked in late. They had flavored water in the lobby but were out of cups and no one offered to get us a cup even...

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Helpful?
Thank geniejd
00gc, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Dear geniejd, Thank you for choosing to stay at the Renaissance Charlotte Suites Hotel prior to your flight. As a member of Marriott Rewards, we appreciate your loyalty to our brand and are glad you had a comfortable experience with us. It is great to know you were impressed by your in-suite amenities and that you enjoyed the room service...

Bedminster, New Jersey
Reviewed 3 days ago NEW

Recently attended a 3 day conference at the hotel and all staff from the front desk to the lounge and the catering provided great service. Food (breakfast, lunches) for the conference was high quality for this level of hotel. However, while the hotel room was very clean, it was very dated with a carpet that was severely worn and a...

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Helpful?
Thank CD430
00gc, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Dear CD430 , It was our pleasure to have you as our guest at the Renaissance Charlotte Suites Hotel while you were here for the conference. Thanks so much for your compliment about our meeting facilities, the food we served and our staff. My team will be happy to hear your kind comments. We also appreciate your observations about your...

North Chicago, Illinois
Reviewed 4 days ago NEW

I am a Marriott member and used points to stay at this hotel. My wife and I had been staying down in SC and wanted a nice final night on our trip and so I spent extra points to stay at this special hotel. In reading some reviews I questioned picking this hotel but figured a Marriott charging a premium...

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Helpful?
Thank sgalat
00gc, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Dear sgalat, we are proud to be a part of the Marriott brand and uphold all of the brand standards for quality and service. We're so sorry that our hotel fell short of your expectations. Thank you for bringing your concerns to our attention. We appreciate your feedback and candor. We hope to have the opportunity to welcome you back...

Hong Kong, China
Reviewed 5 days ago NEWvia mobile

The stay was part of a Business Trip to Charlotte. I visited for 4 nights with some colleagues. The Hotel is conveniently located and has a lot of space surrounding it. We found it easy to get Uber 'to and from' there. However, the Hotel Shuttle was not readily available and not available early in the morning (before 7pm). The...

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Helpful?
Thank Katepadgetkoh
00gc, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Dear Katepadgetkoh, thank you for your review. We value your compliments and appreciate your feedback. As we incorporate your comments into our continuous improvements, we look forward to your next visit. Thank you again! Best Regards, Paul Papadopulos General Manager

Hendersonville
Reviewed 5 days ago NEWvia mobile

This is an all-suites, full service hotel not far from Charlotte Airport. The property is nice and in a nice setting for walking/running. We held a training meeting there and the staff and service were excellent, as was the food. I'd come back and use this site again.

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Helpful?
Thank mikebaer
00gc, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Dear mikebaer, Thank you for choosing the Renaissance Charlotte Suites Hotel while here for your meeting. We are delighted to know our outstanding hospitality, convenient location, and the facilities left you with a great impression of our hotel. Thanks once more for allowing us to be of service, and we look forward to having the pleasure of doing so again...

Nashville, Tennessee
Reviewed 1 week ago

Check in was fine....the room is ok - dated but big. The tv channels - they don't have enough - i.e. add ION television please. I ate at night in the restaurant - very good. Sleeping - the mattress isn't too good - and housekeeping came in way too early in the AM but fortunately i was awake - they...

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Helpful?
Thank TravelManSouth
00gc, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Dear TravelManSouth, thank you for staying with us. We value your compliments and appreciate your feedback. Please accept our apologies for your disappointment with the concierge lounge. As we incorporate your comments into our continuous improvements, we look forward to your next visit and your next review. Thank you again! Best Regards, Paul Papadopulos General Manager

North Carolina
Reviewed 2 weeks ago via mobile

Checked in today so I may need to update this review at check out. Wanted to post the excellent service I received thus far. Staff were courteous, welcoming and check in was fast and efficient. The staff was also helpful when I needed help in the business center. The bedding is comfortable, room areas are clean and spacious. Only con..it...

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Helpful?
Thank BonnieRe52
00gc, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Dear BonnieRe52, Thank you for acknowledging our professional, friendly staff. Our goal is to make your stay comfortable and to assist with whatever needs you may have. We love to read reviews that describe the large suites, comfortable bedding and very good service and we are glad you are liking the same. We appreciate you choosing the Renaissance Charlotte Suites...

Kingman, Arizona
Reviewed 2 weeks ago via mobile

Upon first coming into the hotel it is nice. The front desks are more welcome than normal and the furnishings are more up to date. This is an all suite hotel with living areas. I enjoy having the separation of living and sleeping. The bathroom is a decent size with the toilet off in sort of a cubby. The weird...

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Helpful?
Thank Amanda G
00gc, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Dear Amanda G, thank you for being our guest and for taking time to review our hotel. It's important to us to live up to your expectations, so it's nice to know you were mostly pleased with your accommodations. However, please accept our apologies for the missing coffee cups and for the lack of follow-up and response from our staff...

Foster
Reviewed 4 weeks ago

As soon as we walked into the lobby, we fell in love with this hotel. Check in was a breeze, the staff was helpful and friendly. We loved the room. It was very spacious and clean. Two (one in bedroom) TV's, couch and chair in the sitting area along with a desk and chair. Bed was very comfortable. Wifi was...

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Helpful?
Thank TheGrahamsScituateRI
00gc, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Dear TheGrahamsScituateRI, Thank you so much for the fantastic review! We are delighted you were impressed with all aspects of your stay and how our staff's efforts helped in making your visit a memorable. On behalf of our entire team, we invite you to stay with us again at the Renaissance Charlotte Suites Hotel. Best Regards, Paul Papadopulos General Manager

Reviewed 4 weeks ago via mobile

I landed in Charlotte and waited for an hour before the hotel shuttle came. Called the hotel at least 20 times with no answer. The shuttle finally came and was fully, so per the contract of my company, we took a cab. We got inside the hotel and we're not acknowledged by any of the staff. The were unapologetic and...

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Helpful?
Thank Dannon C
00gc, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Dear Dannon C, thank you for taking the time to review our hotel. I am disappointed we did not provide you with excellent service when you arrived, and I sincerely apologize. We value your feedback and will continue to work diligently to make sure we are more consistent in our service delivery. I do hope you consider staying with us...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte Suites Hotel

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217-2394
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: ₹ 7,240 - ₹ 16,160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte Suites Hotel 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance
Hotel Style:
#19 Romantic Hotel in Charlotte
#24 Business Hotel in Charlotte
#26 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Charlotte Suites Hotel staff and other travellers.
9 questions
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6 months ago
Nashville, Tennessee
6 months ago
5 months ago

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Questions? Get answers from Renaissance Charlotte Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are staying more than one night ask for a room that does not overlook the rooftop of the building below.”
geniejd, 20 May 2017 | Read review
“If you try to check in early, Tania (mgr.) said that's why our room wasn't ready until 6PM. Housekeeping was still cleaning rooms by 7pm.”
soitk2017, 10 Apr 2017 | Read review
“Executive Suites are more comfortable near back corners”
marcangelas, 8 Apr 2017 | Read review
“The higher levels are quieter. Do not let them put You on the club level”
JFJ6057, 21 Jan 2017 | Read review
“Club level includes a lounge that serves snacks/ deserts at night and a hot breakfast in the morning”
PeteK501, 28 Oct 2016 | Read review
5 of 5
Renaissance Hotels
US$ 183* /night
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Booking.comUS$ 183
Hotels.comUS$ 183
PricelineUS$ 183
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*Disclaimer
Prices are for 1 room, 2 adults
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