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Hyatt Place Charlotte Airport/Lake Pointe

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#16 of 174 Hotels in Charlotte
Certificate of Excellence
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Hyatt Place Charlotte Airport\/Lake Pointe
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516 Reviews from our TripAdvisor Community

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Showing 511: English reviews
Chesapeake, Virginia
Reviewed 3 days ago NEW

This is an overall great property. I keep returning back. I sleep very well and can eat whenever I need to. The staff is very friendly and helpful. I enjoy the conteniental breakfast every morning. I'm very happy.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Danyalle83
Damascus, Maryland
Reviewed 4 days ago NEW

This was one of the best hotels I have every stayed at. The staff was excellent and very sweet.I would recommend this hotel to my friends and family 100%.The location was pretty good only if you have a car.

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Helpful?
Thank roxanned798
Jacksonville, Florida
Reviewed 4 days ago NEW

Great layout with wonderfully clean guest rooms! I'd recommend staying here. My kids loved the breakfast. It was exceptionally well kept and delicious. The mattresses were a little too squishy, I could feel every time my daughter took a breath. That's just me being knit picky. My mattress at home has little to no movement, I may just be spoiled....

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Helpful?
Thank Cocoa R
Hickory, North Carolina
Reviewed 5 days ago NEW

The staff did an OUTSTANDING job caring for my schnauzer Teddy. A special thanks to Bobby and Charles for their care and outstanding service. The hotel staff truly bonded with my dog and showed a lot of care with him. I couldn't be more appreciative of that.

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Helpful?
Thank Z1192TJadamf
Blacksburg, Virginia
Reviewed 6 days ago NEW

Great hotel with lots of amenities and Attentive staff. They also have lots of different food and snack and drink options available 24/7 onsite and restaurant within walking distance. You can leave your car in the parking lot and take an airport shuttle. Overall great value.

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Helpful?
Thank ckws86
Reviewed 6 days ago NEW

We were recently stuck overnight in Charlotte due to weather related cancellations. We Arrived after 11pm, just making the last FREE airport shuttle run which ended at 11:30 pm. We were starved and pleasantly surprised to arrive to a refrigerated counter of freshly prepackaged salads and sandwiches right in the lobby! The room was awesome! Very clean, comfy beds. a...

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Helpful?
Thank Suzanne H
Cincinnati, United States
Reviewed 1 week ago

The hotel was very conveniently located near the airport and was able to take us last minute when we missed our connecting flight. The room was comfy, very spacious and very reasonably priced. The shuttle to the airport was very prompt, and the hotel staff was very helpful and nice

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Helpful?
Thank elizabethhX4378OK
Pittsburgh, Pennsylvania
Reviewed 1 week ago

We stayed at this property due to early flight the next day. The most important staff (to us) were the night clerk (got us breakfast early) and bus drivers (got us safely from and to the airport despite horrible road conditions) did a great job. Other staff was ok. The room was average:it wasn't especially comfortable bit it was clean...

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Thank stephenhG2548GH
Atlanta, Georgia
Reviewed 1 week ago via mobile

We had a bad stay at competitors and booked the Hyatt place at 2am. The service was great! The breakfast was standard, nothing special. We loved the layout and the design of the room. We will be staying here whenever we go to Charlotte.

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Thank Andrew J
Reviewed 1 week ago via mobile

First of all I'm a loyal Hyatt Rewards member and this particular Hyatt Place used to be one of my favorites but my last a few visits with the Hyatt Place chain has shown me a sharp decline in customer service especially at 1 I cherished so much. Most of the staff is nonchalant and not caring for the first...

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Helpful?
Thank Johnny E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hyatt Place Charlotte Airport/Lake Pointe is located in Lake Pointe Business Park in southwest Charlotte, which makes it convenient for travelers visiting the corporate offices of local companies such as Belk, Compass Group USA and UTC. This Hyatt Place hotel is just five miles from the Charlotte Douglas International Airport and eight miles from uptown Charlotte. Enjoy a day of upscale shopping at SouthPark Mall or a delicious meal at one of several nearby restaurants, such as The Cheesecake Factory, CowFish Sushi Burger Bar or Ruth's Chris Steakhouse. Sports enthusiasts compete in soccer, softball and tennis tournaments year round at Renaissance Park and the Jeff Adams Tennis Center which are only one mile from the hotel. As a premier destination city, Charlotte's got a lot to offer its visitors. The hotel is located close to several Charlotte attractions such as Carowinds Theme Park, Billy Graham Library and the U.S. National Whitewater Center. ... more   less 

Additional Information about Hyatt Place Charlotte Airport/Lake Pointe

Address: 4119 Southstream Blvd, Charlotte, NC 28217-4505 (Formerly AmeriSuites Charlotte Coliseum)
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: ₹ 7,284 - ₹ 16,406 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Charlotte Airport/Lake Pointe 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Priceline, Travelocity and Expedia so you can book your Hyatt Place Charlotte Airport/Lake Pointe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt Place
Hotel Style:
#29 Family Hotel in Charlotte
#37 Business Hotel in Charlotte
#37 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Charlotte Airport/Lake Pointe staff and other travellers.
7 questions
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5 months ago
Fort Myers, Florida, United States
6 months ago
Thurmond, North Carolina
over a year ago

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Questions? Get answers from Hyatt Place Charlotte Airport/Lake Pointe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Queen suites are spacious. Airport shuttle gets you to your room fast!”
 of 5 bubbles 897kathleent, 25 Nov 2016 | Read review
“Corner or back of bldg”
 of 5 bubbles TravelersFromCT5259, 12 Nov 2016 | Read review
“End of hall, higher floor=quieter room”
 of 5 bubbles 905walkers2014, 21 Aug 2016 | Read review
“All of the rooms was great”
 of 5 bubbles lljefferym, 17 May 2016 | Read review
“Check the equipment and the bed”
 of 5 bubbles Bottys, 19 Apr 2016 | Read review
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