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Hyatt Place Charlotte Airport/Lake Pointe

Expedia.comUS$ 149*
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#15 of 177 Hotels in Charlotte
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hyatt Place Charlotte Airport\/Lake Pointe
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588 Reviews from our TripAdvisor Community

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Showing 581: English reviews
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Reviewed yesterday NEW

Jamal was awesome!! Food waa great and the rooms were awesome!! All staff were friendly and helpful!! I would definitely be returning with my husband and kids. I will also recommend this hotel to other

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank bellak137
Saint Louis, Missouri
Reviewed 5 days ago NEW

During my trip to Charlotte, I needed a good hotel that was near the airport, and had easy access to I-77 and I-85 for trips I needed to make within North Carolina. This hotel was perfect for this. The hotel is modern, clean, and efficient. The staff go out of their way to be friendly, and are very knowledgeable and...

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Helpful?
Thank Clark H
New Orleans, Louisiana
Reviewed 6 days ago NEW

With the exception of the cleaning of the maids this property was pretty excellent. Checking in and out were both smooth. Walls were a tad thin. 24/7 food available was a plus. Lots of parking available

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Thank BahjeskatS4067BG
Reviewed 6 days ago NEW

Thank you for providing outstanding service to my family while we were celebrating our JWU grad. We enjoyed the pool, breakfast, midnight snacks, sleep and late check out. Great experience and we will be back to visit soon, since the grad has made this her permanent residence.

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1Thank ladyree2017
Charlotte, United States
Reviewed 6 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank rebeccajv2017
New York City, New York
Reviewed 1 week ago NEW

Great hotel.Staff really cares about the guest.Bed is wonderful. Not far from the airport .Worth the value the Hyatt is a top class hotel and the southern hospitality is awesome.This is my go to in Charlotte.

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Helpful?
Thank Leonard B
Simpsonville, South Carolina
Reviewed 1 week ago NEW

The sheets were stained with blood. The staff responded quickly, but the maid they sent in was extremely unprofessional. She was visibly frustrated with having to change the sheets throwing stuff around the room and cursing under her breath.

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Thank 496milep
Reviewed 1 week ago

Couldn't sleep during my three nights stay due to high vibration and noise of room air conditioner - problem was not fixed despite repetitive cimplaints. The building systems are apparently quite old and need renovation

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Helpful?
Thank zubaira506
Tyrone J, Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Thank you for completing a Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

Reviewed 1 week ago

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Thank M3937TOmaryh
Tyrone J, Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Reviewed 1 week ago via mobile

A nice clean hotel with super friendly staff with great rates. Some eating places nearby and gas station very close for topping up the rental car. Be sure to check your map or use your GPS once you get of the interstate. This hotel has great breakfast.

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Helpful?
Thank brycet510
Tyrone J, Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Thank you for completing a Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Hyatt Place Charlotte Airport/Lake Pointe is located in Lake Pointe Business Park in southwest Charlotte, which makes it convenient for travelers visiting the corporate offices of local companies such as Belk, Compass Group USA and UTC. This Hyatt Place hotel is just five miles from the Charlotte Douglas International Airport and eight miles from uptown Charlotte. Enjoy a day of upscale shopping at SouthPark Mall or a delicious meal at one of several nearby restaurants, such as The Cheesecake Factory, CowFish Sushi Burger Bar or Ruth's Chris Steakhouse. Sports enthusiasts compete in soccer, softball and tennis tournaments year round at Renaissance Park and the Jeff Adams Tennis Center which are only one mile from the hotel. As a premier destination city, Charlotte's got a lot to offer its visitors. The hotel is located close to several Charlotte attractions such as Carowinds Theme Park, Billy Graham Library and the U.S. National Whitewater Center. ... more   less 

Additional Information about Hyatt Place Charlotte Airport/Lake Pointe

Address: 4119 Southstream Blvd, Charlotte, NC 28217-4505 (Formerly AmeriSuites Charlotte Coliseum)
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: ₹ 6,975 - ₹ 14,661 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Charlotte Airport/Lake Pointe 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotwire, Orbitz, Hotels.com, Hyatt Hotels Corporation, Cheap Tickets, Priceline, Cancelon, getaroom.com, TripOnline SA and HotelsClick so you can book your Hyatt Place Charlotte Airport/Lake Pointe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt Place
Hotel Style:
#12 Best Value Hotel in Charlotte
#29 Family Hotel in Charlotte
#37 Business Hotel in Charlotte
#37 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Charlotte Airport/Lake Pointe staff and other travellers.
7 questions
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10 months ago
Fort Myers, Florida, United States
10 months ago
Thurmond, North Carolina
over a year ago

See all questions (7)

Questions? Get answers from Hyatt Place Charlotte Airport/Lake Pointe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is quiet and, as far as I know, all rooms are good.”
  • Room was spacious with a nice/convenient sitting area separate from the bed.
  • Vanity area is separate from shower/toilet. Nice touch.
  • On the small side, but convenient that is separate from the vanity area.
  • The pool from my room.
  • Shot out the window. Hotel is surrounded by green areas and office buildings.
  • King bed was very comfortable.
  • Appreciated the empty fridge and larger-than-usual desk/work area.
ClarkH422, 23 May 2017 | Read review
“not 4th floor, it smells in the hallway :(”
HCLEMMD, 10 Apr 2017 | Read review
“As always, upper floor and corner/end rooms tend to be quietest.”
michaelcF244XD, 21 Mar 2017 | Read review
“Queen suites are spacious. Airport shuttle gets you to your room fast!”
897kathleent, 25 Nov 2016 | Read review
“Corner or back of bldg”
TravelersFromCT5259, 12 Nov 2016 | Read review
5 of 5
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US$ 149* /night
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Prices are for 1 room, 2 adults
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