We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 180 hotels in Charlotte

Hyatt Place Charlotte Airport/Lake Pointe

714 reviews
Save
Traveller (89)
Room & Suite (118)
Pool & Beach (24)
Overview
  • Excellent59%
  • Very good25%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“city park”(14 reviews)
“parking lot”(30 reviews)
“great hotel”(34 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 137.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Charlotte hotels with availability
{"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "cb53ad329a5b49f2ad617836f1bec5d3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":121910,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[64703461],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":137,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"cb53ad329a5b49f2ad617836f1bec5d3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":149,"lowestMetaPrice":137,"additionalPartner":false,"highestMetaPriceDisplay":149,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":149,"lowestMetaPrice":137,"highestMetaPriceDisplay":149,"hotelName":"Hyatt Place Charlotte Airport/Lake Pointe","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNiNTNhZDMyOWE1YjQ5ZjJhZDYxNzgzNmYxYmVjNWQzIiwiQUlLIjoiM2ZlYmQ2MTcwYzUwNGJkYWI5OTQ2NzRjYjYxYzMwYjAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$ 137", "hasDates": true, "hacComplete": true, "contentIdMappings": {"64703461":"Hyatt"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (714)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
705 results
Traveller rating
401
179
73
31
21
Traveller type
Time of year
LanguageEnglish
401
179
73
31
21
Show reviews that mention
All reviewscity parkparking lotgreat hotelcharlotte airportgreat stayleave your carwet barenjoyed my staylarge roomfree breakfastcomfy bedthe hotel staffstaff was friendlyliving areathe hotel is cleanfront desk staffgreat room
FilterEnglish
Updating list...
1 - 5 of 705 reviews
Reviewed 2 days ago

The breakfast is amazing! Staff is very nice! Rooms are not very nice for a Hyatt! Bathrooms wayyy too small. Beds are only double or king...? No queen beds?the door almost touched toilet when u close door.

Review collected in partnership with Hyatt Hotels
Thank Glen Y
Reviewed 3 days ago

The stay defeated the entire purpose of our choosing the hotel. Staff didn't provide proper info until too late and was not helpful at all. You shouldn't be partnered with booking.com if they can't provide park and ride service

Review collected in partnership with Hyatt Hotels
Thank meganz652
Reviewed 4 days ago

My family and I recently had a layover in Charlotte and chose this hotel for its proximity to the airport. While the room itself was up to the Hyatt Place standard, our arrival experience was a service failure. We called the hotel to have the...More

Thank lalalalol
Reviewed 4 days ago via mobile

We came to town to see the Charlotte Hornets as part of my hubby’s quest to attend a game at every pro stadium. The hotel is about 5 miles from the stadium, very convenient. The hotel was nicely decorated. Very modern lobby. Helpful staff. Very...More

Thank georgiajanean
Reviewed 1 week ago

Good location close to the airport, pretty quiet, clean, friendly staff. Otherwise quite basic and nondescript. Room size average, bathroom OK. Overall, an OK hotel for an overnight stay close to Charlotte International.More

Thank Tassos-Petioula
Response from Chardai M, Manager at Hyatt Place Charlotte Airport/Lake PointeResponded 5 days ago

Thank you for completing a Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words...More

View more reviews
PreviousNext
123456141
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Concierge
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 101 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Charlotte
#37 Business Hotel in Charlotte
#37 Romantic Hotel in Charlotte
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 101 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Charlotte
#37 Business Hotel in Charlotte
#37 Romantic Hotel in Charlotte
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (89)
Room & Suite (118)
Pool & Beach (24)
Dining (18)
Hotel & Grounds (99)
Bathroom (7)
Questions & Answers
Ask a question
DeltaSegmentFlyer
2 January 2018|
AnswerShow all 2 answers
Response from Lorna D | Reviewed this property |
I caught the shuttle at 5am
0
Votes
Suzette F
12 September 2016|
AnswerShow all 7 answers
Response from Tyrone J | Property representative |
Our first shuttle leave the hotel at 4:30am. I hope this helps.
1
Vote
Robin R
1 August 2016|
Answer
Response from Moorthy K | Reviewed this property |
They did not ask us for any deposit. They did take our credit card details when we checked in but no charges were applied until we checked out.
0
Votes
Room Tips
"awesome airport shuttle to Charlotte NC airport"
Read review
"Request higher room, on the back"
Read review
"Go somewhere else unless you like to spend a lot of money for litttle"
Read review
"The hotel is quiet and, as far as I know, all rooms are good."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite