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Extended Stay America - Charlotte - Airport

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Traveller (50)
Room & Suite (48)
Dining (2)
Overview
Hotel website
710 Yorkmont Rd, Charlotte, NC 28217-2423 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Airport Transportation
Kitchenette
Pets Allowed
2.5 Star accommodation
Additional information
Hotel website
Offers from Extended Stay America - Charlotte - Airport
Special Offer:Save up to 10% TODAY!
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (101)
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1 - 5 of 100 reviews
Reviewed 2 weeks ago

I am staying in this hotel for past 2 days and the rooms does not even a coffee machine and front desk also not giving any good response about the coffee. I will call it a breakfast, just some muffins and energy bars. I will...More

1  Thank SIBASISH P
Response from 00esa, Manager at Extended Stay America - Charlotte - AirportResponded 2 weeks ago

Please accept our sincerest apologies for the service issue you encountered and that you were unhappy with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. Also, your feedback will be shared with the appropriate team to...More

Hotel's Favourite
Reviewed 7 December 2017

I have stayed at many extended stay hotels and this is my favorite by far the staff is always very helpful and always nice and my room is always super comfortable never any issues always the best quality and the sweets are the bestMore

Review collected in partnership with Extended Stay
Thank 340katrinar
Response from 00esa, Manager at Extended Stay America - Charlotte - AirportResponded 8 December 2017

Thank you for your loyalty and choosing to stay at Extended Stay America. We are thrilled to know you enjoyed the comfort of your well-equipped room and that our associates left you with a good impression of our hotel. We will be sure to share...More

Reviewed 2 weeks ago

I booked this place because all the other hotels the airport that allowed dog were all booked. But it was horrible, very very dirty, old and bad smell. They dont even give you any supply, no water glass, no hairdryer. Nothing near by to eat...More

Thank Courtney L
Response from 00esa, Manager at Extended Stay America - Charlotte - AirportResponded 2 weeks ago

Courtney, please accept our sincerest apologies for the cleanliness issue you encountered that you were unaware of our hotel policy. Please know, our in-room amenities such along with the kitchenware are always kept at the front desk and are complimentary. Also, your feedback has been...More

Reviewed 3 weeks ago via mobile

Well my wife and I booked with this hotel again in the efforts to give them another chance like the manager had asked us to do when he replied to my wife's review of our horrendous stay. But as soon as we book it our...More

Thank jas4ever1990
Response from 00esa, Manager at Extended Stay America - Charlotte - AirportResponded 2 weeks ago

Thank you for being our guest and for taking time to leave feedback. We apologize for the miscommunication regarding your bill. Please contact our General Manager directly if you would like to provide more information to further discuss your charges. Thank you again for your...More

Reviewed 4 weeks ago via mobile

I recently booked a room through priceline for this hotel and paid at the time of booking only to be told by the hotel that there were no rooms available and couldnt understand why it let us book. The woman told us she would transfer...More

Thank Jennifer S
Response from 00esa, Manager at Extended Stay America - Charlotte - AirportResponded 4 weeks ago

Jennifer, we are terribly sorry about the issues you experienced with your reservation and the poor service provided by one of our team members. Your comments have been discussed with our staff, and we are reviewing our procedures to ensure this does not happen again....More

View more reviews
About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Airport Transportation
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$ 75 - US$ 119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 75 - US$ 119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Photos
Traveller (50)
Room & Suite (48)
Dining (2)
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Questions & Answers
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Room Tips
"Stay away from this place."
ValerieR51
9 Aug 2018
Read review
"Ask for the first building."
Jpietri
22 Jul 2017
Read review
"Don't get a room "under/near" the stairs -- too much walking/activity."
292chasm
6 Jul 2016
Read review
"Don't stay here,,,"
AnnP1445
10 Jun 2016
Read review
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