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I hope not to come across as a snot but I've spent much of my life traveling domestically and internationally. My impression is corporate is not offering support or the GM is hands off and clueless. My company put us in this hotel in a...More
1 Thank Jackie2070
Response from Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentreResponded 23 December 2014
On behalf of the talent at Aloft, please accept our sincere apology for the challenges you encountered at our hotel. It is our desire to provide an exceptional level of service, and we certainly failed to achieve that mark with you. Relative to...More
I stayed here for 4 nights with 4 co-workers on a business trip. First glitch was we couldn't find the entrance to the hotel as reception is on the 5th floor and the ground floor level entrance is very hard to find. Having driven around...More
3 Thank jas88_12
Response from Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentreResponded 16 December 2014
We are sorry to hear you did not enjoy our accommodations during your recent stay. Aloft is a contemporary brand differentiated by our loft-inspired design and trendy styling. While we understand this may not be for everyone, we still expect to deliver great...More
We enjoyed our stay at the Aloft. The rooms were modern and sleek. It was comfortable and nice to stay for the evening. You are smack in the middle of downtown Charlotte, so it is easy to walk anywhere. There are restaurants, bars, and stores...More
Response from Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentreResponded 5 January 2015
While we’re delighted you enjoyed your stay with us and liked our modern guest rooms, we are sorry for the difficulties you experienced with parking. Thank you for taking the time to share your review with us, and we hope you will stay...More
$25 can from the airport. Convenient location for the centre and the ball park. No problem but for food with two floors of food outlets and diners in the plaza below. That probably explained why in the room there were ear plugs for guests wanting...More
The room was very clean, very modern and unique. The customer services was great. The parking was very expensive the only real choice you have is to valet your car which is paid daily. I would stay again
US$ 142 - US$ 320 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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Number of rooms
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Also Known As
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte ,