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Aloft Charlotte Uptown at the EpiCentre

Expedia.comUS$ 146*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Aloft Charlotte Uptown at the EpiCentre
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619 Reviews from our TripAdvisor Community

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There are newer reviews for Aloft Charlotte Uptown at the EpiCentre
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Showing 614: English reviews
Bayville, New Jersey
Reviewed 20 October 2014

We arrived on 10.17.2014, for a short weekend stay, it's was a little hard to find but well worth it. If you are tired of old, stuffy hotels, than this IS the place to stay. This was our first time staying at this hotel brand, and chose it based on Tripadvisor.com reviews and most important other travelers pictures. Yes, some...

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Helpful?
Thank MsDB19
Minneapolis
Reviewed 17 October 2014

I booked Aloft at the Epicenter for a week long conference based on my experiences staying at Aloft Minneapolis - I liked the hotel's style and staff so much. Then I read the reviews of Aloft Charlotte Epicenter about a week before coming, and I was terrified. I thought "crap this is going to suck....". WRONG! IT WAS AWESOME! I...

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Helpful?
Thank Mark T
Reviewed 13 October 2014

This was the first hotel I've stayed at since acquiring a physical disability, so I thought I would write a description of this hotel's accommodations for disabled people. Getting to the rooms requires parking in the deck underneath the hotel, taking one elevator to the fifth floor (which is the lobby/check in), and then taking another elevator to the guest...

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Helpful?
Thank Ashley S
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear Ashley S, Thank you for taking the time to provide us with your thorough review. We strive to provide comfortable accommodations that satisfy all of our guests’ needs, so it’s our pleasure to make your experience memorable. Thanks again for sharing, and we hope you will stay with us again for your next trip to Charlotte. All the best.

virginia
Reviewed 5 October 2014 via mobile

My son and I stayed here for a panthers game. Parking here is a nightmare. You have to park in a general deck under the hotel. No where to pull up to leave your bags. The lobby is 5 floors off the street and you have to wait forever to get an open elevator. Waited at least 5-10 minutes. But...

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Helpful?
1Thank themurphsVirginia
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear themurphsVirginia, We are very sorry to hear you were disappointed with your recent stay and apologize for the inconveniences you experienced at our hotel. We strive to provide the most comfortable accommodations for our guests by minimizing noise, so we sincerely apologize for the disturbance you encountered and could not get a good night’s rest in result. Thank you...

Charleston SC
Reviewed 29 September 2014

Lost our reservations..then argued with me as I'm holding a printout of my payment to them. Room was not cleaned properly. No towels...room serve was a joke.. Charged me twice for my room. And I didn't get one I'm sorry or here let's comp this. Nothing. Very let down

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Helpful?
Thank AMO1014
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear AMO1014, Thank you for taking the time to share your review with us. We sincerely apologize for your poor experience while staying at our hotel. Our General Manager would love the opportunity to amend your experience. Should you like, please contact Jim Williams directly by emailing, jim.williams@Aloftcharlotteuptown.com to further discuss your stay. All the best.

Austin, Texas
Reviewed 27 September 2014 via mobile

I tried to check in here tonight which is 9/27(Starwoods platinum member), and the security guard became irate over nothing and refused allowing me to check in. This guard was a black guy, late 30's I would never stay here again based solely upon his representation of the Starwoods brand.

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Helpful?
1Thank mhagens
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear mhagens, We are genuinely sorry for your dissatisfying experience. Our friendly team is dedicated to making all of our guests feel welcome, so what you described sounds very unusual at our hotel. Please contact our General Manager, Jim Williams, directly by emailing jim.williams@Aloftcharlotteuptown.com to further discuss your stay. We hope we can amend your disappointment and that you will...

Bangor,Me
Reviewed 21 September 2014

Stayed at this hotel while in town for business. Chose this hotel based on good reviews I had read and central location to restaurants and convention center. No rooms available/clean when we checked in so I left baggage and came back two hours later to still not have a room ready. Finally was given a room...handicap accessible...evidently this was all...

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Helpful?
Thank jennben
Reviewed 19 September 2014

Customer service was great. Yvonne welcomed me with a beautiful smile, while being very professional and friendly. The hotel room overlooks the epicentere and was a great location for the nightlife. Hotel provides a "Sweet Dreams" kit including a soothing sound machine, eye mask, and lavender sachet scent pouch to help you sleep if you feel the outside sounds is...

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Helpful?
1Thank DMV29
Des Moines, Iowa
Reviewed 16 September 2014

This hotel is located as part of the Epicenter in Uptown. You are 3 1/2 blocks from the Charlotte Convention Center and in walking distance of everything downtown including BOA Stadium (Home of the Panthers). You don't need a car here but if you do valet is $25/day. You can walk everywhere. Epicenter is directly below the hotel and has...

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Helpful?
Thank Justin P
Collinsville, Virginia
Reviewed 16 September 2014

If the most important factor is having a short stumble home, this is your place. Literally sits on top of Downtown's stretch of bars, and the drumbeat of techno music is incessant. When the hotel puts a pair of earplugs in each room, then it's too loud. Parking is valet only, at $25 per night, and the place is poorly...

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Helpful?
Thank SouthernVirginia
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear SouthernVirginia, Thank you for taking the time to share your feedback. We sincerely apologize for the confusion in regard to your reservation and housekeeping and are sorry for the complications you experienced with the WiFi and TV. We appreciate you sharing this feedback with us because this information is very helpful to pinpoint areas we can improve our hotel....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame ... more   less 

Additional Information about Aloft Charlotte Uptown at the EpiCentre

Address: 210 E Trade St, Charlotte, NC 28202-2404
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: ₹ 9,438 - ₹ 19,780 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Charlotte Uptown at the EpiCentre 3*
Number of rooms: 175
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Also Known As:
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Charlotte Uptown at the EpiCentre staff and other travellers.
3 questions
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Questions? Get answers from Aloft Charlotte Uptown at the EpiCentre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a high floor and facing south. You will have less noise from the Epicentre night club scene.”
Lv2CtheWorld, 8 May 2017 | Read review
“Get a room NOT next to the epicenter side- otherwise you will be awake all night :)”
TheGlobetrotter77, 3 May 2017 | Read review
“Request a room on the quiet side!”
CharleyJBoss, 9 Apr 2017 | Read review
“Ask for a quiet room.”
suzanneo316, 29 Mar 2017 | Read review
“I believe the odd number rooms are on the other side of the hotel furthest from the bars and clubs located below at the epicenter.”
Hess1Sales, 29 Mar 2017 | Read review
5 of 5
Expedia.com
US$ 146* /night
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Booking.comUS$ 146
TravelocityUS$ 147
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Prices are for 1 room, 2 adults
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