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Candlewood Suites - Charlotte University

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Candlewood Suites - Charlotte University
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158 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Denver, Colorado
Reviewed 2 days ago NEW

I spent a night here, and the bathroom smelled like pure smoke. I didn't want to even take a shower there. In the morning I told the desk guy, and he just oh sorry. Also the hotel was pretty beat up with damaged furniture and walls.

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Helpful?
Thank AbrahamIV
Daegu, South Korea
Reviewed 1 week ago via mobile

The hotel it self was great clean, modern, great staff. Only thing that is keeping me from giving 5 stars is the noise from the street near the hotel. I stayed on a Friday night and there was drag racers next to the hotel from around 11pm-2am I was unable to sleep from the loud noise of tires burning out...

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Helpful?
Thank travelingdragon2015
pa
Reviewed 2 weeks ago via mobile

The staff was very helpful and friendly. We were in town for a twelve day business trip. We have stayed at Candlewood Suites in the past. We do like the extra space, even in a standard queen room, the kitchenette with a full fridge and freezer. This is a pet friendly hotel so there are no rooms that pets don't...

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Helpful?
Thank phoebendan
IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Dear phoebendan Thank you for your review regarding your recent stay at Candlewood Suites Charlotte University, NC. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind...

Reviewed 3 weeks ago via mobile

If you're looking for a decent place to stay a couple of days on the cheap, this is a great option. The kitchen suite lets you cut costs from eating out, and the room I was in was clean and comfortable. The area around the hotel is fairly quiet, and all the staff I spoke to were friendly and accommodating....

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Helpful?
Thank Alex S
Reviewed 4 weeks ago

I got this room at a very good discount through my AAA of the Carolinas card. If you have one try that. It was cheaper than what i found on Hotels.com. This is an extended stay hotel so the room had a full kitchen and cooking utensils as well as a large work area if you need space. Room was...

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Helpful?
Thank David D
Orlando, Florida
Reviewed 5 weeks ago

This was our first stay at Candlewood Suites and we will look for these properties on all of our future travels. The room was spacious and quiet, the beds and linens were comfortable, and the kitchen was well equipped with everything needed to fix anything from a warm up to a full meal, including cutlery. Even though no breakfast was...

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Thank OrlandoVicky
Reviewed 2 November 2016

I've always been leery of these hotels due to the lack of amenities. Even though lacking breakfast & maid service, the room was very well equipped with kitchen appliances & & cutlery to prepare my own meals in my room. Shamica was a very friendly front desk clerk making me feel welcome! Pantry had plenty to offer without making a...

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Thank David B
Reviewed 2 November 2016

From the moment we arrived we loved it here! The front desk people were always very nice and helpful, even with impossible requests. Our room was very spacious and included a desk big enough for me to do school work, a kitchenette and huge bathroom. We are booking again for sure!

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Thank Sandra S
North Carolina
Reviewed 19 October 2016

We stay here every year during the Coca-Cola 600 Race Weekend. My daughter and I stayed last year, and this year added my mother to the list. Other than the pull-out sofa bed being horrible (as most are), I have absolutely no complaints. We loved having the kitchenette, and being convenient to everything with a wonderful location.

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Thank jrpleasant
Toronto, Canada
Reviewed 10 October 2016

Was at this hotel last year liked it so I made reservations for this year.. What a mistake. So here's how it goes, got in early around 1:30 PM hoping to get my room early so I could go too CMS four Saturday night race. Was able to get my room went upstairs got inside it was ice cold the...

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Helpful?
Thank nobull316
IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Dear nobull316, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Charlotte-University Hotel is an ideal choice for both business and leisure travelers. We are an all suite property, the perfect place for your next stay and a great alternative to a corporate apartment. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with free high speed Internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed leather recliner while you enjoy the CD/DVD/VCR player. Borrow your favorites from our free video and CD library. Work out in our fitness center or visit our Candlewood Cupboard, our on-site convenient store. You can purchase meals, snacks and sundry items at value prices. We offer complimentary washers and dryers in our on-site laundry facilities. Earn Priority Club Rewards Points for each qualifying stay. Pets Are Welcome with a fee of $50 for the first night, $10 for each additional night, not to exceed $150 per month. Current shot documentation is required. A pet policy must be signed at check in. Housekeeping is provided every 7 days. The Front Desk is open from 7am-11pm with staff available 24 hours a day. The Candlewood Suites is located just 3 miles from I-85 in a quiet area. We are conveniently close to UNCC, The Charlotte Motor Speedway, Research Park, Wells Fargo CIC, Concord Mills Mall, Verizon Wireless Amphitheater, The NASCAR Hall of Fame, Bobcats Arena, and the Bank of America Panthers Stadium. ... more   less 

Additional Information about Candlewood Suites - Charlotte University

Address: 8812 University East Dr, Charlotte, NC 28213-4169
Region: United States > North Carolina > Charlotte
Price Range: ₹ 4,941 - ₹ 5,956 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Charlotte University 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites - Charlotte University Hotel Charlotte
Candlewood Charlotte
Charlotte Candlewood Suites
Hotel Style:
#2 Best Value Hotel in Charlotte
#47 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites - Charlotte University staff and other travellers.
3 questions
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United States
over a year ago

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Questions? Get answers from Candlewood Suites - Charlotte University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an end room on the main floor.”
 of 5 bubbles OrlandoVicky, 4 Nov 2016 | Read review
“Rooms on back seem to be quiet.”
 of 5 bubbles Robert_Camper, 7 Jun 2016 | Read review
“If you are going to stay here and you don't have a pet, MAKE SURE they do not put you in a pet room; request a non-pet room.”
 of 5 bubbles R2675EVashleyh, 2 Jun 2016 | Read review
“Get upper floors and park in well lit areas!”
 of 5 bubbles dazeja, 7 Jan 2016 | Read review
“Rooms on the 3rd floor are quieter, however most rooms on this property have been quiet for us.”
 of 5 bubbles williamgc2013, 16 Jul 2015 | Read review
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