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Fairfield Inn Charlotte Northlake

131 reviews
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Traveller (12)
Room & Suite (21)
Dining (3)
Overview
  • Excellent38%
  • Very good30%
  • Average20%
  • Poor6%
  • Terrible6%
Travellers talk about
“front desk”(20 reviews)
“breakfast room”(5 reviews)
“hallway carpet”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (131)Write a Review
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All reviewsfront deskbreakfast roomhallway carpetnight auditorjack in the boxtwo queen bedseasy accessthe hotel staffrooms are cleanstayed one nightyogurtbreakfast staffwould definitely stay here againnice stayravenmooresvilleinterstate
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21 - 25 of 130 reviews
Reviewed 12 April 2017

I was here for a week-long business trip, so while I was staying alone and didn't need much by way of extras I still wanted a nice place to sleep with a comfortable bed and nearby conveniences (restaurants, shopping). I liked my room very much...More

Thank jeax2
Response from Kyle R, General Manager at Fairfield Inn Charlotte NorthlakeResponded 13 April 2017

Hello jeax2, I am so happy to hear that you enjoyed your stay at our hotel while in Charlotte! I am so glad to hear that we could make your week-long business trip comfortable and easy. Customer satisfaction is something that we take very seriously...More

Reviewed 13 March 2017

Stayed here while visiting family in the area. I used the mobile check in option and I got a text when my room was ready (love that!) Check in was quick, room was clean and well appointed. Beds were comfortable and there wasn't any road...More

Thank StefanTC
Response from Nailah G, Assistant General Manager at Fairfield Inn Charlotte NorthlakeResponded 16 March 2017

Dear StefanTC, As a valued guest, it was definitely our pleasure to have you. We are pleased to know that we were exceedingly accommodating and from our customer service to our property and its entirety, that you had an amazing experience with us! Kind regards,...More

Reviewed 5 March 2017 via mobile

Clean always first class service from staff. Not being snooty but I typically stay one tier above this level but this property accommodates guests above and beyond- clean friendly and always ready to help! Customer service is very alive here and I LOVE IT!!More

Thank GATRAVELER69
Response from Nailah G, Manager at Fairfield Inn Charlotte NorthlakeResponded 6 March 2017

Thank you so much for you amazing review GATRAVELER69!!!! We are so happy that you enjoyed your stay with us. Guest satisfaction is something that we take very seriously and are so happy you enjoyed your time here!! We hope to see you again if...More

Reviewed 3 December 2016 via mobile

To road warriors, consistency is king and the hotel staff is the key. The hotel is simple, modest, well kept, clean and functional. The staff keep it that way. I noticed the mini fridge wasn't cold and left a note. It was replaced the next...More

Thank Bert B
Response from Nailah G, Assistant General Manager at Fairfield Inn Charlotte NorthlakeResponded 18 December 2016

Dear Bert B, Thank you so much for sharing your experience at the Fairfield Inn Charlotte Northlake! We take pride in knowing that we have not only met, but exceeded your expectations week after week at our property. We look forward to continuing to accommodate...More

Reviewed 30 October 2016 via mobile

As a member of the frequent guest program we have been to many Marriott hotels from the JW to Saints & Sinners. Unfortunately this one doesn't meet those basic standards that we have come to expect from Marriott. First, the sink outside the bathroom leaked....More

Thank jnvpulv
Response from Nailah G, Assistant General Manager at Fairfield Inn Charlotte NorthlakeResponded 30 October 2016

Thank you for taking the time to share your experience in regards to your recent stay at the Fairfield Inn Charlotte Northlake. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 102 - US$ 160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 102 - US$ 160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (21)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (11)
Bathroom (4)
Business Centre & Event Rooms (1)
Questions & Answers
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T S
1 June 2017|
AnswerShow all 2 answers
Response from Kyle R | Property representative |
Hello T S, Again we apologize for your experience. The discount we offered is our way to make it right. We do hope you understand. Thank you for your consideration.
0
Votes
Room Tips
"the second floor away from the road (rear rooms)"
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"I got a Gatorade from the hotel cooler and the price was half that of a Fairfield in Asheville."
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"avoid a room facing the highway if possible."
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"Stay in a room to the left of the lobby (farthest away from Highway) and an odd number room (away from main..."
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