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Holiday Inn Charlotte - Center City

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Holiday Inn Charlotte - Center City
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661 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Charlotte - Center City
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Showing 645: English reviews
Reviewed 3 February 2014

This hotel location is GREAT! The Staff Was GREAT! The Hotel was CLEAN! The View (if you're looking for one) was AWFUL! (Facing another building) The room was too SMALL for 4 women. The beds were COMFORTABLE! BUT, the BIGGEST inconvenience of them all was the PARKING! I've never in my life had to walk so far to the parking...

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Helpful?
Thank Jupiter85
IHGCare, Guest Relations Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Jupiter85, Thank you for taking the time to provide feedback on your stay. It is unfortunate the parking prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future....

Gurgaon, India
Reviewed 28 January 2014

Great location - Lot of restaurants and clubs at a walking distance. Its in downtown Charlotte. Clean Rooms, friendly service. B'fast options very limited - could be better. All basic amenities available.

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Helpful?
Thank 396XXXXX
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear 396XXXXX, We are always glad ot hear that we were able to make a guest's stay a "thumbs up" experience. In addition to the continental breakfast served to those who book concierge level rooms, we also offer a full breakfast buffet in Caffe Siena located on the lobby level. Thank you again for sharing your experience with others.

Myrtle Beach, South Carolina
Reviewed 23 January 2014

good location,downtown charlotte, clean, updated,this room is very modern, no weird odors, room well stocked, i cannot say anything bad about this hotel.... up to standards. great view of the city , clubs nearby ( not loud at all)

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Helpful?
Thank peruana24
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Peruana24, We are glad that you selected to make us your hotel of choice while visiting in Charlotte and we appreciate you sharing your positive comments with others. Thank you.

Cherry Hill, New Jersey
Reviewed 15 January 2014

We had several small problems with the room we were assigned. When we told Fanny, the front desk person, she could not do enough to make it right. She gave us another room (upgraded), and other amenities to make our stay more pleasurable, 2 days before X-Mas. She could not have been nicer. Also kudos to Andrew and Evan in...

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Helpful?
Thank Gary D
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear GaryD, Although I was sorry to hear that you had some concerns with your first room I was delighted to hear how Fanny was able to quickly respond and to ensure that you had a memorable experience. I have also shared your comment with Andrew & Evan who appreciate that you took the time to mention their services. We...

Ashland, Virginia
Reviewed 12 January 2014

Well, I didn't get a chance to use the reservation, but had to pay for it anyway. My family's flight was cancelled at the last minute due to weather delays in Chicago (huge storm with many delays). I had rerouted my family's flight from Richmond, VA to Charlotte, NC because my mother passed away the day after Christmas. I made...

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Helpful?
Thank 95FamilyTraveler2014
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear 95FamilyTraveler2014, Unfortunately the hotel did not receive your call directly and those at the reservation center were following the standard rules that apply to booking a non refundable reservation. I understand that we contacted you directly and have resolved all outstanding concerns. We were sorry to hear of your family's loss and hope that you will have the opportunity...

Los Angeles, California
Reviewed 7 January 2014

The staff here is extraordinary; helpful, courteous and always upbeat. Rooms are standard but one nice feature is the sink outside of the bathroom. Rooftop pool and hot tub; small gym open from 05:00-23:00.

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Helpful?
Thank mattpenna
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Mattpenna, We appreciate you taking the time to share your positive experience with others and look foward to your return trips to Charlotte.

Richmond, Virginia
Reviewed 2 January 2014

Stayed here for a recent conference. The hotel is right in downtown Charlotte near the Time Warner Arena. Check-in was easy and the hotel makes a great first impression with a pleasant lobby. The room was large and well appointed - great bed and linens, great desk and work station, stand to put my suitcase, closet, nice bathroom, good cable...

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Helpful?
Thank mjohns7861
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear mjohns7861, Thank you for sharing your comments regarding your recent stay at our hotel. Although our fitness center has great Precor equipment I can understand the need for a better work out. We do offer passes to the Gold's Gym in the Epicentre at $10.00 per pass. We have advertised in the fitness room but it appears the signs...

charleston, sc
Reviewed 2 January 2014

Stayed over New Year's this year, and the hotel exceeded our expectations! I thought that I would be getting more of a Holiday Inn Express experience, but it was so much better! The hotel contains a full service restaurant (very pleasant and attentive staff)!, valet parking, and luggage service. It is very close to a number of very good restaurants...

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Helpful?
Thank laurentia007
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Laurentia007, Happy New Year and thank you for celebrating with us! We truly appreciate the outstanding feedback and you sharing it with others. Hurry back!

McAllen, United States
Reviewed 1 January 2014

Great location and staff for a week long conference - easy walking manager recp and treated very nice and excellent breakfast - well worth the stay and eay walk to the conference felt very safe - better than staying at location

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Helpful?
1Thank StephStx
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Stephstx, Thank you for taking time to share your exceptional experience with others. We hope that your conference will return to Charlotte and you have theh opportunity to be our guest again.

London, United Kingdom
Reviewed 26 November 2013

The title is driven by my sleep disrupted night on my first night. When I arrived in my room I was taken by the large minibar but upon inspection it turned out to be a large empty fridge. So, if you want to cool cases of beer this is the place for you. I thought no more of it until...

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Helpful?
Thank AJMacD
IHGCare, Guest Relations Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear AJMacD, Thank you for sharing your experience with us. We appreciate you taking the time to help us improve our guest services. I sincerely apologize for the inconvenience the refrigerator has caused you. We regret that this has negatively impacted your overall experience with us. This is definitely not up to our standards as we always strive to keep...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to a little uptown ambience. Uptown always means style, class, and maybe even a little attitude. Uptown Charlotte blends arts, events and entertainment with the prestigious setting of the second largest financial center in the U.S. The Holiday Inn Charlotte Center City hotel is located in the heart of Uptown and Charlotte’s Business and Entertainment District. We are only a short walk from dozens of restaurants, entertainment, retail shops and attractions. ... more   less 

Additional Information about Holiday Inn Charlotte - Center City

Address: 230 N College St, Charlotte, NC 28202-2112
Region: United States > North Carolina > Charlotte > First Ward
Price Range: ₹ 8,762 - ₹ 17,254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Charlotte - Center City 3*
Number of rooms: 296
Reservation Options:
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Also Known As:
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Center City
Charlotte Holiday Inn
Hotel Style:
#46 Family Hotel in Charlotte
#47 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Charlotte - Center City staff and other travellers.
5 questions
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Chelmsford, Massachusetts
over a year ago
10 months ago
11 months ago
San Antonio, Texas

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Questions? Get answers from Holiday Inn Charlotte - Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a great view of an art deco skyscraper. You can ask for a view, but all rooms may have one.”
 of 5 bubbles BobbieB853, 8 Dec 2016 | Read review
“Upper floors are quieter and closer to the lounge, pool, and hot tub.”
 of 5 bubbles WRB563, 23 Oct 2016 | Read review
“The concierge/club rooms are a little better.”
 of 5 bubbles frugalsocialite, 5 Sep 2016 | Read review
“Floors 14 and 15 have better rooms, 15 is concierge level.”
 of 5 bubbles Forty2Twenty5, 24 May 2016 | Read review
“Rooms in rear faced garage but were more quiet than ones facing street, there was a bar crawl going on and could get loud.”
 of 5 bubbles 640timb, 17 May 2016 | Read review
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