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All reviewscaffe sienafront deskwithin walking distancerooftop poolvalet parkinghotel restaurantstreet noiselocation is greatself parkbeds were comfortablelight railstaff was friendlybusiness tripthe room was nicejjsinkwedding
On arrival a quick check-in with free upgrade in room
Parking is far away and difficult to access; valet parking is expensive
Both nights were spoilt by the hotel allowing bands to play very loudly for private parties until 2.00 amMore
1 Thank cpeabody4
Response from IHGService, Guest Relations Manager at Holiday Inn Charlotte - Center CityResponded 14 November 2017
Thank you for staying with us. While I appreciate to see the high scores for rooms and service, I would like to take this opportunity to apologize for the shortcomings you have experienced. I'm sorry to hear you were not satisfied with the...More
My 1 night stay would have been okay if I had not been bitten several times all over my body by bed bugs during my stay. I travel quite extensively, and this is the first time I have ever been bitten by bed bugs. It's...More
Response from IHGService, Guest Relations Manager at Holiday Inn Charlotte - Center CityResponded 24 October 2017
Thank you for your recent stay with us and reviewing our property. I am pleased to know you liked the location of our hotel and the service you received. On the other hand, I am very sorry for the unexpected experience you had...More
Traveled to Charlotte for the first time on business to nearby Pineville, and it was recomended by my boss to chose this location and I'm so glad I did.
This hotel is right in the center of everything, If I'd stayed any longer I'd be...More
OK - I didn't stay here, but had a convention dinner here. Dinner was fine, but J.J. at the front desk was great! Due to overbooking at a nearby hotel, we were moved to another of their properties - 20 miles away! Was chatting w/J.J....More
I pulled up with my mobility equipment and my friend. I use a walker; my pal uses a wheelchair. The front desk person also had a disability. He was excited to tell us about their newly done ADA rooms. They had options for 2 queens...More