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BEST WESTERN PLUS Charlotte/Matthews Hotel

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BEST WESTERN PLUS Charlotte\/Matthews Hotel
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261 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Charlotte/Matthews Hotel
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Showing 257: English reviews
New York City, New York
Reviewed 1 March 2017

Internet connection was high speed . I could acces my favourite Channel at TV. I don't know what time I slept. Bathroom was very neet & clean , generally in other Hotels, I have always the issue. Surprisingly it unique. Oh My God the Breakfast was so exciting, I love fruits, it was of my liking, lovely atmosphere, excellent service...

Review collected in partnership with Best Western
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Helpful?
Thank 704radhas
Charlotte, North Carolina
Reviewed 26 February 2017

This was not a clean facility and this seem nice from the front but it was not clean. Yhtdgwgdnsjjehakeifn njfhujs nhduudb highest court nhduudb CNBC nam huffing njisnhf. Hydneiendh nj Jide nhduudb nhduudb

Review collected in partnership with Best Western
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Thank robert47648
Hobe Sound, United States
Reviewed 22 February 2017

Great staff and excellent upgrades to the rooms. Plenty of outlets throughout the room made life easier....The breakfast had many choice and all the food was fresh and hot. Also got some exercise in the fitness center.

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Thank 251urmilap
Reviewed 28 December 2016 via mobile

This location is very clean, the staff is very professional and friendly... we drove in from Chicago,IL a 12 hour drive that turned into 13 hours because the team changed the game location after we booked a room 3 hours from here already, so not only did we have to cancel that room we also had to pay a 25...

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Thank Salaam M
Matthews, United States
Reviewed 24 December 2016

We love staying at this Best Western! We travel back and forth from Myrtle Beach several times a month and this is our favorite place to stay. The breakfast is awesome and the staff are so kind and helpful!

Review collected in partnership with Best Western
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Helpful?
Thank Michelle D
Kam P, Guest Relations Manager at BEST WESTERN PLUS Charlotte/Matthews Hotel, responded to this review

Thank you for submitting your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If...

West Palm Beach, Florida
Reviewed 21 December 2016

All the staff was very friendly, courteous and professional and the breakfast was very good too. The room was very nice and I enjoyed staying at this hotel and will be coming here again on my next trip.

Review collected in partnership with Best Western
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Helpful?
Thank ashish405
Kam P, Guest Relations Manager at BEST WESTERN PLUS Charlotte/Matthews Hotel, responded to this review

Thank you for submitting your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If...

North Wilkesboro, North Carolina
Reviewed 16 December 2016 via mobile

A big thanks to the staff at the Best Western Matthews. This place has become my second home. I have been commuting and working in Matthews for the past 2 1/2 years. The staff here makes life on the road much, much more tolerable. If I don't show up when they expect me, I have received calls to make sure...

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Helpful?
Thank Marcquirk
Management response:

Thank you for completing the survey regarding your recent stay at our property. We greatly appreciate the Best Western Plus CharlotteMatthews as your second home. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for...

Wilmington, North Carolina
Reviewed 11 December 2016 via mobile

My third trip here and it has been a little "challenging " Computer log in at front desk caused 15+ minutes to get checked in. Came down at 8:00PM to print some emails and logging in required 20 minutes of on and crashing and when I finally got on line could not print out emails Changed computers and it was...

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Helpful?
Thank gigoodies
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Virginia Beach, Virginia
Reviewed 9 December 2016

The motel was an excellent choice for our quick trip to Charlotte, NC. Making the reservation was quick and easy. However I do wish the agent would have given me a heads up as to all of the road construction on the main street to the motel. To say we had a problem finding the location would be to kind.

Review collected in partnership with Best Western
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Helpful?
Thank Keith R
Chianti D, Guest Relations Manager at BEST WESTERN PLUS Charlotte/Matthews Hotel, responded to this review

Dear Keith, Thank you for your review and we value your business. I apologize for the inconvenience for you finding the hotel, but unfortunately we have no way of determining the schedule from when the city starts or stops road construction. We would like to invite you to stay with us again. If I can be of any assistance, please...

Bronx, New York
Reviewed 5 December 2016

Friendly, committed staff, personable…clean rooms, amenities include a=but not limited to wifi, air conditioner, coffee make, refrigerator, microwave, safe, iron, hair dryer, washing machines coin operated…complimentary continental breakfasts (from yogurts and fruit to sausage, bacon and eggs with an array of juices and hot beverages…abundance of parking and quiet and safe premises…near many restaurants (Cracker Barrel, Ruby Tueday, Golden Corral,...

Review collected in partnership with Best Western
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Helpful?
Thank SyJ J
Chianti D, Guest Relations Manager at BEST WESTERN PLUS Charlotte/Matthews Hotel, responded to this review

Dear Valued Guest, Thank you for your review! Your business is very important to us. We are happy to offer a place that feels like home. Whenever you're in the Charlotte area, we invite you to come stay with us again. Have a great day! Sincerely, Chianti Davis Guest Relations Manager Best Western Plus Charlotte/ Matthews Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Charlotte/Matthews Hotel

Address: 2501 Sardis Rd N, Charlotte, NC 28227-7724 (Formerly Quality Inn Crown Point)
Region: United States > North Carolina > Charlotte > East Forest
Price Range: ₹ 5,525 - ₹ 8,995 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Charlotte/Matthews Hotel 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Charlotte Best Western
Best Western Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Charlotte/Matthews Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Charlotte/Matthews Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe double beds are softer? If not, try the sofa bed!. Turn on your fridge when you get there. Bring a small fan.”
199tonyc, 24 Apr 2017 | Read review
“Don't stay here”
shivelycd, 4 Nov 2016 | Read review
“Facing the front side of the Hotel”
smithc1189, 24 Aug 2016 | Read review
“Wear slippers or socks - don't trust the carpet.”
PepsiPrincess, 12 Jul 2016 | Read review
“Don't get rooms next to side exits, the doors don't lock.”
Black0ut1983, 4 Jul 2016 | Read review
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