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DoubleTree by Hilton Hotel Charlotte

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Traveller (57)
Room & Suite (110)
Dining (36)
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Overview
  • Excellent47%
  • Very good32%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from DoubleTree by Hilton Hotel Charlotte
Special Offer: Double Points, Every Stay
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Offers from DoubleTree by Hilton Hotel Charlotte
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (973)
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Show reviews that mention
All reviewsjohnson and wales universitydouble treewarm cookiesclose to downtownbank of america stadiumnice hotelparking garagepanthers stadiumwalking distancefront desk staffper daybusiness centerconvenient locationnice staywould stay againbed was very comfortablestaff was friendly
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151 - 155 of 961 reviews
Reviewed 22 March 2017 via mobile

Terrible customer service. I checked in online for 3:00. I got to the hotel at 4:30 and my room was not ready nor was I offered any options. I finally got to my room and it was 80+ degrees with the HVAC off. When I...More

Thank Gregory F
Response from billdeloache, General Manager at DoubleTree by Hilton Hotel CharlotteResponded 23 March 2017

Thank you for taking the time to share your experience. Please accept our sincerest apologies for the poor experience you had. At times our rooms are not ready right at 3pm due to when the previous guest checks out, while we want to accommodate you...More

Reviewed 21 March 2017

This is a great location! It's a clean and quiet hotel in downtown Charlotte. We were there to see a concert at The Fillmore and it's about a half mile away. Very convenient to the interstate too. The price was very reasonable for the area...More

Review collected in partnership with DoubleTree by Hilton
Thank _John_John_70
Response from billdeloache, General Manager at DoubleTree by Hilton Hotel CharlotteResponded 23 March 2017

Thanks for your kind comments about your recent stay with us. Hope to see you return again for another concert or for just a night away. Safe travels.

Reviewed 20 March 2017

the European traveller feels to be less of stranger in the Double Tree Hilton: easy car parking, close to downtown, buffet breakfast, ambient style. Bar serving good food until late. The only flaw: no laundry service during week-end

Thank Giorgio L
Response from billdeloache, General Manager at DoubleTree by Hilton Hotel CharlotteResponded 21 March 2017

Thank you for taking the time to share your experience. We are happy to hear that you enjoyed your stay and that we made you feel at home. Look forward to seeing you again in the future.

Reviewed 19 March 2017 via mobile

Our room faced the rear of the hotel and the window was not insulated properly, so traffic and student noise was a issue. Bathroom smelled musty and the room could definitely use a remodel. Positives: Staff were very helpful and friendly, plus the chocolate chip...More

1  Thank demTravels
Response from billdeloache, General Manager at DoubleTree by Hilton Hotel CharlotteResponded 21 March 2017

Thank you for sharing your experience with us. Please accept our sincerest apologies for the noise you encountered. We will take your comments into consideration as we prepare to enter into the design phase of the guestroom renovation. Thank you again.

Reviewed 16 March 2017

Nice Hotel but, nothing really notable. Very clean room, not large but, adequate for one person and comfortable bed. Good nights sleep. Plan your morning with a bit extra time as the elevator waits can be long. I went down for coffee- then again for...More

Thank Richard D
Response from billdeloache, General Manager at DoubleTree by Hilton Hotel CharlotteResponded 21 March 2017

I am glad to hear that you enjoyed your stay with us. Hope to see you return in the near future. Safe travels.......

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 135 - US$ 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Charlotte
#38 Family Hotel in Charlotte
#44 Business Hotel in Charlotte
Room types
Non-Smoking Rooms
Details
Price range
US$ 135 - US$ 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Charlotte
#38 Family Hotel in Charlotte
#44 Business Hotel in Charlotte
Room types
Non-Smoking Rooms
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Traveller (57)
Room & Suite (110)
Dining (36)
Pool & Beach (8)
Amenities (31)
Questions & Answers
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trell8402
23 October 2017|
Answer
Response from Vera B | Reviewed this property |
The hotel is on the campus of Johnson & Wales University and a straight shot to Uptown; my best recollection is about 10 - 12 blocks, I think. I recall that it was too far for most of us to walk. It's very close to the... More
0
Votes
Sarah R
29 April 2017|
Answer
Response from billdeloache | Property representative |
It is very easy to get to the track from the hotel as we are close to the highway. Charlotte Area Transportation usually runs shuttles from Uptown to the track race weekend. Unfortunately I have not seen the schedule yet... More
0
Votes
Peckholdt
28 April 2017|
AnswerShow all 3 answers
Response from billdeloache | Property representative |
The parking is $14.00 per day with in and out privileges. Thank you for checking.
0
Votes
Room Tips
"Reach out to the front desk -7th and 8th Floors are really good"
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"I would suggest getting a room where the room window is not facing the street. There was noise from the a/c..."
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"get multiply keys as the locks are very sensitive!"
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"Find another place to stay"
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