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Chapel Hill University Inn

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436 Reviews from our TripAdvisor Community

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There are newer reviews for Chapel Hill University Inn
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Showing 430: English reviews
Eden, North Carolina
Reviewed 28 January 2016

I have had very good experiences here. Tony, Charles and Tamika have all been professional, helpful and very friendly at a very stressful time. I found the room clean which is an important factor for me. They not only know their hotel they also are knowledgeable of the area. Any hotel would be LUCKY to have them as employees. I...

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Helpful?
Thank Rose B
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Hi Rose, Thank you so much for your fabulous review. We do indeed have a terrific team of guest service agents and we are pleased they took great care of you during your visits with us. Our housekeeping team loves to read reviews that detail our clean rooms and we hope our great room rates help relieve some of the...

PA
Reviewed 26 January 2016 via mobile

Our room was super cozy and the bed and bedding was awesome. We were there during the blizzard in NC !!! The front desk treated us so well. Called us to let us know the on site restaurant was open even though nothing else was open! We loved it. Room 172. It was great.

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Helpful?
Thank racefan2360
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Happy Anniversary to you both! We are so happy that we could play a small part in your special weekend. Our new pool will be open for the summer months so please return to see us again soon and we'll save room 172 for you!

Alpharetta, Georgia
Reviewed 26 January 2016

I stay here often and love it! The staff is the best, Galen is my favorite. The rooms are clean, comfortable and safe. I stay here for business because it is in a perfect location. The have a restaurant/bar, great parking, etc.

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Helpful?
Thank Joyce J
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Thanks Joyce J. for the terrific five star review. We love hearing that our convenient location is ideal for you and really appreciate that you choose to stay with us during your visits to Chapel Hill. Our team is looking forward to your next visit. Hope to see you soon!

Chapel Hill, North Carolina
Reviewed 11 January 2016

The Inn was adequate and did the job I needed it for, however, the service I received from Rob was excellent. I was there because I was acting as a caregiver for a friend who was receiving chemo at the hospital that was close by. I was to be right next door. When I got there I was given a...

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Helpful?
Thank Linda D
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Hi Linda, The caregiver role is so stressful and your time is precious. We thank you so much for sharing that time with us and writing such a warm review on Rob's customer service. We are delighted that he was able to make arrangements for rooms with connecting doors to make your caregiving duties a little easier. Please also feel...

Wilmington, North Carolina
Reviewed 8 January 2016

The staff (check -in and check-out [Galen]) and visit exceeded my expectations. Although the property was older the rooms were clean, nice and in close proximity to restaurants, shopping the university, etc. I initially chose this property because I was attending a basketball game at UNC and only needed it short term for a place to sleep after the game....

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Thank nita23945
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Nita- Wow- your review said it all. A huge hank you from Galen and our entire team! Our sports themed hotel is usually a huge hit with the UNC fans and we offer a big value as well! We are guessing you had a blast at the basketball game and hope you will return to catch another game this season-...

Emerald Isle, North Carolina
Reviewed 5 January 2016

Enjoyed our visit. Staff was extremely helpful. We had many questions ranging from how to get to the game to where to eat. They helped us access internet and had delicious hot chocolate! Hope to stay there again soon.

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Helpful?
Thank Martha L
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

We're so happy that you were about to get to a basketball game over the holidays. The December basketball games are a holiday tradition for a lot of our guests and our wet weather didn't seem to hinder the excitement of the game nights. Many thanks for your very kind five star review. We're pleased we could make your trip...

Atlanta, Georgia
Reviewed 4 January 2016

Family of 4 .. stayed 2nights after Christmas 2015.. Perfect location near shopping, restaurants, movie theater. hotel room was clean and cozy.. Lobby has the best coffee and hot chocolate ever the kids enjoyed..Galin, at the front desk was very friendly and always smiling.. I would have to say the first night on 12/28/2015 2 front desk staffers seemed not...

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Helpful?
Thank angela d
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

We love your title! You hit the mark on all that we strive for. We're so glad you were able enjoy your post-holiday trip- even with our muggy, rain-filled, terribly warm North Carolina days. Thank you for taking the time to acknowledge Galen's wonderful customer service. We think he's pretty terrific also! Please know that we will use the video...

Columbia, Maryland
Reviewed 2 January 2016

When my son-in-law died suddenly, we found we needed to take the small dog and an older cat with us to Chapel Hill NC. The University Inn allows pets in the room. We arrived about 8 PM, the person on the front desk, Rob, was courteous and extremely helpful. He asked if I would take a room on the second...

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Helpful?
Thank Robert A
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

We are so very sorry for your families lost. You were traveling during an especially difficult time and we are grateful to hear that we could make your trip a little more comfortable. We do indeed have pet designated rooms to welcome our families that choose to travel with their four legged family members. We offen wittness pets that stay...

Suffolk, Virginia
Reviewed 1 January 2016

I had a small problem with not having internet, but the lack of attention to my issue was a bigger problem for me. I made sure the hotel had internet, as I needed it during my stay. When I could not connect, I went to the front desk and the bar to ask for help. Both people tried, and finally...

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Thank wrb2016
Reviewed 1 January 2016

This is the 3rd time I have stayed here.First 2 were good.This time the room was damp feeling.There was heavy rain in the area but the room seemed very damp inside.Would stay again but not in football section.Galen was a great desk clerk!

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Thank Michael K
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Thank you for taking the time to review the hotel and for being such a loyal guest. Chapel Hill has had a fabulous basketball week with three winning games. But our weather has been hot, humid, muggy- an unusual December for the East Coast. Heavy rains and flash flooding have made this past week even more daunting. We are so...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Chapel Hill University Inn is known as the “Home of the Sports Experience” and is proud to showcase the winning traditions of the University of North Carolina Tar Heels. This sports themed hotel is the only full-service moderately priced hotel in Chapel Hill. The hotel is within walking distance to Trader Joe’s, Starbucks, SteinMart, shopping, more restaurants, and drug/ grocery stores. Hotel is located just 2 miles from UNC and downtown Franklin Street.Guests will enjoy complimentary Wireless internet access throughout hotel and in guest rooms. Other amenities includes: Free access to Kinetix Health Club and on site fitness center, business center, outdoor pool, and guest laundry facilities. Complimentary gourmet coffee is available 24/7 in the lobby. Hotel has a relaxing courtyard with covered seating and Adirondack chairs, as well as a gas grill and picnic area. Daily local shuttle service is provided to designated stops on UNC campus, UNC Hospitals, Franklin Street, the Friday Center and University Mall. Time- Out Sports Bar and Restaurant is on site. Watch any sports event on one of the 17 HDTV’s, play pool or video games. Open for breakfast and dinner, and will soon be opening for lunch. Time-Out is home of the famous Chicken and Cheddar Biscuit and was featured on Travel Channel’s Man vs. Food show. Room service is also available. ... more   less 

Additional Information about Chapel Hill University Inn

Address: 1301 Fordham Blvd, Hwy 15-501 at Eastgate, Chapel Hill, NC 27514-5803 (Formerly Holiday Inn Chapel Hill)
Region: United States > North Carolina > Chapel Hill
Price Range: ₹ 4,343 - ₹ 6,094 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chapel Hill University Inn 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Chapel Hill University Hotel Chapel Hill
Holiday Inn Chapel Hill
Chapel Hill Holiday Inn
Hotel Style:
#1 Best Value Hotel in Chapel Hill
#5 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from Chapel Hill University Inn staff and other travellers.
3 questions
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Seattle, Washington
over a year ago
new jersey
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Questions? Get answers from Chapel Hill University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from the pool if you want a goid night's sleep.”
Dot13, 18 Apr 2017 | Read review
“Rooms o the first level are good for those of us who can' twalk far.”
H6481HMjosephd, 28 Mar 2017 | Read review
“I liked my "outdoor" room so I could easily park right in front of my room.”
mmherronmd, 22 Mar 2017 | Read review
“Great customer service”
kaylaetv, 7 Mar 2017 | Read review
“All rooms are nice.”
garywE2734XY, 5 Mar 2017 | Read review
5 of 5