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The Carolina Inn

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Traveller (252)
Room & Suite (368)
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Overview
  • Excellent77%
  • Very good16%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“the crossroads”(42 reviews)
“southern charm”(90 reviews)
“unc campus”(143 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from The Carolina Inn
Offers & Announcements: Save 15% Off
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,526)
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Traveller rating
1,152
246
75
22
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1,152
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20
Show reviews that mention
All reviewsthe crossroadssouthern charmunc campusfranklin streethistoric hotelfront porchchocolate chip cookiesplace to stayrooms are smallself parkingwonderful staytar heelturn down servicebed was very comfortablehistoryweddingcarolina
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321 - 325 of 1,515 reviews
Reviewed 11 April 2017 via mobile

I stayed over last Friday as part of a group attending a UNC event. I am local and had been looking forward to a chance to experience a stay at the Inn. When I originally arrived on Thursday to check in, I unexpectedly learned my...More

Thank Sfamor
Response from manager1924, Manager at The Carolina InnResponded 13 April 2017

Dear Sfamor, We are truly sorry and hope you will accept our apologies for the service issues you experienced during your recent stay at The Carolina Inn. It is especially disappointing that we failed to deliver the level of service that we try to achieve...More

Reviewed 10 April 2017

I left the 9th so I missed the noise. Loved the hotel. Stayed 2 weeks while volunteering to help my major prof , age 86, with some work unfinished. Inn even has free laundry in their vending room. Loved it.More

Review collected in partnership with this hotel
Thank carolaS414SI
Response from manager1924, Manager at The Carolina InnResponded 11 April 2017

Dear carolaS414SI, Thank you for the kind words about The Carolina Inn. We are thrilled to hear that you enjoy your visit. Our goal is to provide restful, relaxing and charming accommodations and services and we’re glad to hear that you enjoyed your experience. We...More

Reviewed 10 April 2017

Places like the Williamsburg Inn provide us with amenities to show appreciation for paying more for our suite. Flowers or fruit basket, welcome note, valet parking. This hotel offered nothing but the suite and extras had to be paid for. Why bother? Grab a single...More

Review collected in partnership with this hotel
Thank Ilene C
Response from manager1924, Manager at The Carolina InnResponded 13 April 2017

Dear IleneC, Thank you for your feedback and we are truly sorry that we were not able to provide you with complimentary amenities during your visit. It is our intent to deliver exceptional service with attention to detail and to ensure that our guests feel...More

Reviewed 9 April 2017

We love staying here; however were unaware of a huge party going on until midnight and it was so loud it was terrible. We had to move everything to another room in the middle of the night….including our exhausted selves.More

Review collected in partnership with this hotel
Thank Molly M
Response from manager1924, Manager at The Carolina InnResponded 13 April 2017

Dear Molly M, Thank you for completing the email survey and providing feedback about your recent experience at the Carolina Inn. We would like to apologize for the noise disturbances and the inconvenience of your room move. We have addressed your comments with our team...More

Reviewed 9 April 2017

The hotel is situated across the street from the campus. It has such a nice atmosphere, the rooms are very comfortable and nicely decorated. Lobby area is great and so is the restaurant and shop. The parking facility is easy and close to the main...More

Review collected in partnership with this hotel
Thank Thais R
Response from manager1924, Manager at The Carolina InnResponded 10 April 2017

Dear Thais R, Thank you very much for choosing to stay at The Carolina Inn. Through our southern graciousness and hospitality, we take pleasure in making the Carolina Inn a haven for an authentic experience. Thank you for your high praise and we look forward...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 174 - US$ 432 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Chapel Hill
#2 Family Hotel in Chapel Hill
#3 Romantic Hotel in Chapel Hill
#4 Business Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 174 - US$ 432 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Chapel Hill
#2 Family Hotel in Chapel Hill
#3 Romantic Hotel in Chapel Hill
#4 Business Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (252)
Room & Suite (368)
Dining (42)
Pool & Beach (1)
Amenities (26)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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traumadoctor
17 November 2016|
Answer
Response from manager1924 | Property representative |
Hello, Thank you for your question. We will be able to keep your car up front in our horseshoe where we have staff from 6:30am-11pm every day, who will keep a personal eye on your vehicle. Thank you!
1
Vote
Ashley S
29 October 2016|
AnswerShow all 2 answers
Response from manager1924 | Property representative |
Dear Ashley S, Thank you for your email. We are more than happy to accommodate your 5 month old baby. The Carolina Inn welcomes all guests regardless of age. Please note that we are also more than happy to set up a crib in... More
0
Votes
Jacki C
11 July 2016|
AnswerShow all 2 answers
Response from BobR26 | Reviewed this property |
According to their website they are a pet-free facility.
0
Votes
Room Tips
"Ask for a room that is higher up and overlooks a garden vs the parking lot."
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"ask for a room on a higher floor, at the end of a hallway. rooms on the main floor can get noisy with the..."
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"Our first floor room was quiet, however this was a holiday for the college. It can be a lot more noisy when..."
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"Avoid rooms near elevators. Our last stay in room 329 was directly across from an elevator and we heard..."
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